Question 1

In an organization, who has the strongest property rights?

Accepted Answer

A)   shareholders
B)   top managers
C)   employees
D)   customers A

Question 2

Define role orientation. What are the two types of role orientation?

Accepted Answer

Role orientation is the characteristic way in which newcomers respond to a situation. The use of different sets of socialization tactics leads to two different role orientations: institutionalized and individualized.
An institutionalized role orientation results when individuals are taught to respond to a new context in the same way that existing organizational members respond to it. An institutionalized orientation encourages obedience and conformity to rules and norms.
An individualized role orientation results when individuals are allowed and encouraged to be creative and to experiment with changing norms and values so an organization can better achieve its values.

Question 3

________ role orientation results when individuals are taught to respond to a new context in the same way that existing organizational members respond to it.

Accepted Answer

A)   Institutionalized
B)   Individualized
C)   Informal
D)   Decentralized A

Question 4

A manager in a company believes that it is ok to give illegal bribes to city officials to get favorable decisions. His stance on corporate social responsibility could best be described as ________.

Accepted Answer

A)   defensive
B)   obstructionist
C)   accommodative
D)   proactive

Question 5

What are the three different types of organizational rites?

Accepted Answer

The answer of What are the three different types of...

Question 6

Instrumental values help the organization achieve its terminal goals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements about property rights is true?

Accepted Answer

A)   In an organization top managers have the strongest property rights.
B)   Distribution of property rights has no effect on the instrumental values in the organization.
C)   The property rights are the rights of the customers to demand compensation when a product purchased by them is faulty.
D)   The distribution of property rights to different stakeholders determines how effective an organization is.

Question 8

An individualized role orientation encourages obedience and conformity to rules and norms.

Accepted Answer

A) True 
 B)False

Question 9

When new soldiers are recruited in the military, they go through preestablished drills and learning experiences. This is an example of a(n) ________ socialization tactic.

Accepted Answer

A)   informal
B)   sequential
C)   disjunctive
D)   variable

Question 10

Disjunctive socialization tactics segregate newcomers from existing organizational members during the learning process.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is most likely to be a disadvantage of the institutionalized role orientation?

Accepted Answer

A)   Members produce low quality outputs.
B)   Members have difficulty responding to changing conditions.
C)   Managers have difficulty creating an ethical culture.
D)   Members behave in unpredictable ways.

Question 12

Golden parachutes are property rights generally given to the ________.

Accepted Answer

A)   managers
B)   suppliers
C)   shareholders
D)   customers

Question 13

As compared to an organic structure, a mechanistic structure is more likely to give rise to a culture in which innovation and flexibility are desired end states.

Accepted Answer

A) True 
 B)False

Question 14

An office Christmas party is an example of a rite of integration.

Accepted Answer

A) True 
 B)False

Question 15

Fixed socialization tactics allow newcomers to learn on the job, as members of a team.

Accepted Answer

A) True 
 B)False

Question 16

Managers adopting the ________ approach to social responsibility agree that organizational members ought to behave legally and ethically. These managers want to make choices that are reasonable in the eyes of society and want to do the right thing when called on to do so.

Accepted Answer

A)   integrative
B)   obstructionist
C)   accommodative
D)   associative

Question 17

Organizational ________ is a set of shared values and norms that controls organizational members' interactions with each other and with people outside the organization.

Accepted Answer

A)   hierarchy
B)   culture
C)   structure
D)   design

Question 18

Rites of enhancement ________.

Accepted Answer

A)   allow an organization to change its norms and values
B)   motivate organizational members to be committed to the company's norms and values
C)   build common bonds between organizational members
D)   encourage members to learn and internalize the organization's norms and values

Question 19

The socialization programs used in companies like 3M and Microsoft recognize their most creative people with special job titles. This is an example of a rite of ________.

Accepted Answer

A)   differentiation
B)   passage
C)   responsibility
D)   integration

Question 20

Which of the following is a source of organizational culture?

Accepted Answer

A)   environmental dynamism
B)   organizational specialization
C)   property rights
D)   environmental richness

Exam 7: Creating and Managing Organizational Culture

In an organization, who has the strongest property rights?

Define role orientation. What are the two types of role orientation?

________ role orientation results when individuals are taught to respond to a new context in the same way that existing organizational members respond to it.

A manager in a company believes that it is ok to give illegal bribes to city officials to get favorable decisions. His stance on corporate social responsibility could best be described as ________.

What are the three different types of organizational rites?

Instrumental values help the organization achieve its terminal goals.

Which of the following statements about property rights is true?

An individualized role orientation encourages obedience and conformity to rules and norms.

When new soldiers are recruited in the military, they go through preestablished drills and learning experiences. This is an example of a(n) ________ socialization tactic.

Disjunctive socialization tactics segregate newcomers from existing organizational members during the learning process.

Which of the following is most likely to be a disadvantage of the institutionalized role orientation?

Golden parachutes are property rights generally given to the ________.

As compared to an organic structure, a mechanistic structure is more likely to give rise to a culture in which innovation and flexibility are desired end states.

An office Christmas party is an example of a rite of integration.

Fixed socialization tactics allow newcomers to learn on the job, as members of a team.

Managers adopting the ________ approach to social responsibility agree that organizational members ought to behave legally and ethically. These managers want to make choices that are reasonable in the eyes of society and want to do the right thing when called on to do so.

Organizational ________ is a set of shared values and norms that controls organizational members' interactions with each other and with people outside the organization.

Rites of enhancement ________.

The socialization programs used in companies like 3M and Microsoft recognize their most creative people with special job titles. This is an example of a rite of ________.

Which of the following is a source of organizational culture?