Exam 6: Understanding Organizations As Customers

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The North American Industry Classification System (NAICS)provides common industry definitions to facilitate the measurement of economic activity for the member countries of the

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What are the three types of organizational buying situations or buy classes? Give an example of each.

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The North American Industry Classification System (NAICS)system designates industries with a numerical code in a defined structure.A six-digit coding system is used.The fifth digit designates a(n)

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A software company has changed and updated its logo.It now needs to order new letterhead and business cards.This purchase would be a

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Which type of auction does Figure 6-6A above represent?

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Apex Therapeutic buys medical supplies and services from a variety of suppliers for people with hemophilia and other related blood diseases.When Apex sells directly to a person who is a hemophiliac,it would most LIKELY be classified as a(n)__________.

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All of the following are roles in a buying center EXCEPT:

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Which of the following represents an organizational buyer?

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Reverse auctions

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The decision by Maytag to purchase electric motors for its clothes dryers rather than to manufacture them itself is the result of a(n)

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As shown in buying center photo above,an organization's buying center includes individuals who can play one or more of the following roles EXCEPT:

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A university's marketing department typically purchases backpacks with its logo embroidered on them for all incoming freshmen.This year,because they've heard complaints,marketing managers want to buy similar backpacks but want to find one that is a little more durable.This is an example of a

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Purchasing that aims to integrate environmental considerations into all stages of an organization's buying process with the goal of reducing the impact on human health and the physical environment is referred to as

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When the John Deere Company employs engineers who work full-time with the company's suppliers to improve their efficiency and quality and reduce their costs,it is practicing

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The primary objective for nonprofit firms and government agencies is usually to

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Small businesses benefit from independent __________ like Plastics Net,Hospital Network.com,and Textile Web.

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A buy class situation affects buying center tendencies in different ways.If there are two or three people involved,the time required for a decision is moderate,and only present suppliers are considered,the buy class situation is MOST LIKELY a

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The make-buy decision is typically made during which stage of the organizational buying decision process?

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The services market sells diverse services such as legal advice,auto repair,and dry cleaning.Along with __________,insurance,and real estate businesses,and transportation,communication and public utility firms,and not for profit,these firms represent about 75 percent of all industrial firms.

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Federal,state,and local agencies that buy products and services for the constituents they serve are referred to as

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