Question 1

Briefly describe the variables that a general model of the process of change management needs to consider.

Accepted Answer

A model for the process of change needs

Question 2

The change capability that Turner and Crawford found to be essential for success was the ability to:

Accepted Answer

A)  delegate the process of change effectively 
B)  coerce people into supporting the change effort through fear of consequences 
C)  develop the skills and resources needed to effect change 
D)  visualise the changed organisation before it existed 
A)  delegate the process of change effectively 
B)  coerce people into supporting the change effort through fear of consequences 
C)  develop the skills and resources needed to effect change 
D)  visualise the changed organisation before it existed

Question 3

Do you agree that 'failing to create a sufficiently powerful guiding coalition' might lead to the failure of transformation change management? Provide an example to support your view.

Accepted Answer

Students might present differing perspec

Question 4

A directive change management style is appropriate when most of the knowledge actually resides in the centre of the organisation.

Accepted Answer

A) True 
 B)False

Question 5

A rational approach to change sees it as:

Accepted Answer

A)  based on previously defined organisational objectives 
B)  a random walk search for serendipitous solutions to emergent problems 
C)  implying that change comes first and strategy follows 
D)  implying that there is no 'one best way' or 'one best outcome' 
A)  based on previously defined organisational objectives 
B)  a random walk search for serendipitous solutions to emergent problems 
C)  implying that change comes first and strategy follows 
D)  implying that there is no 'one best way' or 'one best outcome'

Question 6

The reasons why change might be resisted do NOT include:

Accepted Answer

A)  the importance of work to individuals 
B)  change means extra efficiency gains 
C)  change is a surprise 
D)  lack of trust in management 
A)  the importance of work to individuals 
B)  change means extra efficiency gains 
C)  change is a surprise 
D)  lack of trust in management

Question 7

Hubbard,Rice,Galvin and Beamish suggest that most change in organisations should be incremental.

Accepted Answer

A) True 
 B)False

Question 8

Change always involves more rewards to match extra work.

Accepted Answer

A) True 
 B)False

Question 9

Implementing strategy clearly requires consideration of both content and process.

Accepted Answer

A) True 
 B)False

Question 10

Kotter considers declaring victory too soon to be one of the reasons for the failure of transformation change management.

Accepted Answer

A) True 
 B)False

Briefly describe the variables that a general model of the process of change management needs to consider.

The change capability that Turner and Crawford found to be essential for success was the ability to:

Do you agree that 'failing to create a sufficiently powerful guiding coalition' might lead to the failure of transformation change management? Provide an example to support your view.

A directive change management style is appropriate when most of the knowledge actually resides in the centre of the organisation.

A rational approach to change sees it as:

The reasons why change might be resisted do NOT include:

Hubbard,Rice,Galvin and Beamish suggest that most change in organisations should be incremental.

Change always involves more rewards to match extra work.

Implementing strategy clearly requires consideration of both content and process.

Kotter considers declaring victory too soon to be one of the reasons for the failure of transformation change management.

What is ‘strategy’?

Analysing business strategy: creating value

Analysing the external environment

Analysing the organisation’s resources and capabilities

Measuring strategic organisation performance

Gap analysis and business-level strategic options

Strategic decision making

Dynamic competitive strategy

Corporate/multi-business strategy

Acquisitions and alliances

International strategy

Capabilities,systems and structure

Leadership,people and culture

Filters

Exam 14: Change management

Briefly describe the variables that a general model of the process of change management needs to consider.

The change capability that Turner and Crawford found to be essential for success was the ability to:

Do you agree that 'failing to create a sufficiently powerful guiding coalition' might lead to the failure of transformation change management? Provide an example to support your view.

A directive change management style is appropriate when most of the knowledge actually resides in the centre of the organisation.

A rational approach to change sees it as:

The reasons why change might be resisted do NOT include:

Hubbard,Rice,Galvin and Beamish suggest that most change in organisations should be incremental.

Change always involves more rewards to match extra work.

Implementing strategy clearly requires consideration of both content and process.

Kotter considers declaring victory too soon to be one of the reasons for the failure of transformation change management.

What is ‘strategy’?

Analysing business strategy: creating value

Analysing the external environment

Analysing the organisation’s resources and capabilities

Measuring strategic organisation performance

Gap analysis and business-level strategic options

Strategic decision making

Dynamic competitive strategy

Corporate/multi-business strategy

Acquisitions and alliances

International strategy

Capabilities,systems and structure

Leadership,people and culture

Filters