Question 1

Which of the following is true about cross-cultural communication?

Accepted Answer

A)  Body language is the same world over and does not affect cross-cultural communication. 
B)  Ethnocentrism makes you a better cross-cultural communicator. 
C)  The use of two-word verbs enhances the clarity of cross-cultural communications. 
D)  Continually checking for shared meaning can help ensure the accuracy of the communication process. 
E)  The use of double questions enhances the clarity of cross-cultural communications. 
A)  Body language is the same world over and does not affect cross-cultural communication. 
B)  Ethnocentrism makes you a better cross-cultural communicator. 
C)  The use of two-word verbs enhances the clarity of cross-cultural communications. 
D)  Continually checking for shared meaning can help ensure the accuracy of the communication process. 
E)  The use of double questions enhances the clarity of cross-cultural communications.

Question 2

For communicating successfully across cultures, you should:

Accepted Answer

A)  frequently use yes/no questions in conversations. 
B)  use double questions often in conversations. 
C)  avoid using the active voice. 
D)  avoid using negative questions in conversations. 
E)  use colloquial words. 
A)  frequently use yes/no questions in conversations. 
B)  use double questions often in conversations. 
C)  avoid using the active voice. 
D)  avoid using negative questions in conversations. 
E)  use colloquial words.

Question 3

American people:

Accepted Answer

A)  tend to be polychronic. 
B)  belong to a low-context culture. 
C)  consider touching with the left hand as a serious breach of etiquette. 
D)  tend to be reticent in their relationships with others. 
E)  tend to communicate implicitly. 
A)  tend to be polychronic. 
B)  belong to a low-context culture. 
C)  consider touching with the left hand as a serious breach of etiquette. 
D)  tend to be reticent in their relationships with others. 
E)  tend to communicate implicitly.

Question 4

Which of the following is true about culture?

Accepted Answer

A)  Culture has no effect on the way you communicate. 
B)  If cultural barriers are maximized, your company will have access to a larger talent pool. 
C)  Being able to communicate cross-culturally will minimize problems stemming from misinterpretations. 
D)  The spread of capitalism and the explosive growth of electronic media have strengthened national differences. 
E)  Ethnocentrism makes you a better cross-cultural communicator. 
A)  Culture has no effect on the way you communicate. 
B)  If cultural barriers are maximized, your company will have access to a larger talent pool. 
C)  Being able to communicate cross-culturally will minimize problems stemming from misinterpretations. 
D)  The spread of capitalism and the explosive growth of electronic media have strengthened national differences. 
E)  Ethnocentrism makes you a better cross-cultural communicator.

Question 5

Ethnocentrism is best defined as:

Accepted Answer

A)  the belief that every culture has its own significance. 
B)  the collective programming of the mind which distinguishes the members of one category of people from another. 
C)  the collective programming of the mind which we share with more of our compatriots as opposed to most other world citizens. 
D)  the tendency to see only one's own cultural programming as "normal." 
E)  the belief that there is a universal system of forms and conventions underlying the use of human language. 
A)  the belief that every culture has its own significance. 
B)  the collective programming of the mind which distinguishes the members of one category of people from another. 
C)  the collective programming of the mind which we share with more of our compatriots as opposed to most other world citizens. 
D)  the tendency to see only one's own cultural programming as "normal." 
E)  the belief that there is a universal system of forms and conventions underlying the use of human language.

Question 6

Which of the following is true about cross-cultural communication?

Accepted Answer

A)  Body language is the same world over and does not affect cross-cultural communication. 
B)  Ethnocentrism makes you a better cross-cultural communicator. 
C)  The use of colloquial expressions enhances the clarity of cross-cultural communications. 
D)  The use of open-ended questions in conversations can enhance the effectiveness of cross-cultural communication. 
E)  Continually checking for shared meaning can hamper the accuracy of a communication process. 
A)  Body language is the same world over and does not affect cross-cultural communication. 
B)  Ethnocentrism makes you a better cross-cultural communicator. 
C)  The use of colloquial expressions enhances the clarity of cross-cultural communications. 
D)  The use of open-ended questions in conversations can enhance the effectiveness of cross-cultural communication. 
E)  Continually checking for shared meaning can hamper the accuracy of a communication process.

Question 7

For communicating successfully across cultures, you should:

Accepted Answer

A)  learn all you can about your communication partners' cultures. 
B)  use two-word verbs. 
C)  use double questions in conversations for emphasis. 
D)  use colloquial expressions. 
E)  use slang words. 
A)  learn all you can about your communication partners' cultures. 
B)  use two-word verbs. 
C)  use double questions in conversations for emphasis. 
D)  use colloquial expressions. 
E)  use slang words.

Question 8

The use of fingers to indicate numbers varies by culture.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following sentences has a two-word verb?

Accepted Answer

A)  My uncle is a mechanic. 
B)  He is at school. 
C)  He has six grandchildren. 
D)  The meeting was called off. 
E)  The thief managed to escape. 
A)  My uncle is a mechanic. 
B)  He is at school. 
C)  He has six grandchildren. 
D)  The meeting was called off. 
E)  The thief managed to escape.

Question 10

The use of two-word verbs makes it easy for nonnative speakers of English to understand the language.

Accepted Answer

A) True 
 B)False

Question 11

Differentiate between individualism and collectivism.

Accepted Answer

An individualistic culture is

Question 12

Why is stereotyping regarded as negative?

Accepted Answer

Stereotyping is regarded as ne

Question 13

Which of the following sentences uses a two-word verb?

Accepted Answer

A)  The child had an imaginary friend named Mike. 
B)  Jack planted roses in his garden. 
C)  He was asked to turn off the lights. 
D)  The convertible swerved and crashed. 
E)  She saved the cat from drowning in the lake. 
A)  The child had an imaginary friend named Mike. 
B)  Jack planted roses in his garden. 
C)  He was asked to turn off the lights. 
D)  The convertible swerved and crashed. 
E)  She saved the cat from drowning in the lake.

Question 14

Which of the following sentences does not have a two-word verb?

Accepted Answer

A)  I expect the sales to take off in November. 
B)  They tried to cut back on their expenditures. 
C)  She could not explain the decline in profit. 
D)  They had a very messy break up. 
E)  Try to figure out this system. 
A)  I expect the sales to take off in November. 
B)  They tried to cut back on their expenditures. 
C)  She could not explain the decline in profit. 
D)  They had a very messy break up. 
E)  Try to figure out this system.

Question 15

British nationals generally offer a handshake that is:

Accepted Answer

A)  brusque and firm, with a single pump. 
B)  moderate in grasp and repeated frequently. 
C)  soft, with three to five pumps. 
D)  strong, long-lasting, and sometimes with kisses on both cheeks. 
E)  moderate in grasp and includes a double kiss. 
A)  brusque and firm, with a single pump. 
B)  moderate in grasp and repeated frequently. 
C)  soft, with three to five pumps. 
D)  strong, long-lasting, and sometimes with kisses on both cheeks. 
E)  moderate in grasp and includes a double kiss.

Question 16

Continually checking for shared meaning can hamper the accuracy of the communication process.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true about the attitudes of cultures toward various factors of human relationships?

Accepted Answer

A)  A collectivist culture promotes strong identification with social groups. 
B)  A company with low power distance will most likely have a strong boss with weak subordinates. 
C)  In companies where high power distance exists, authority is widely shared and decisions are often made by consensus. 
D)  People belonging to polychronic cultures regard time as something that must be planned in order to be used as efficiently as possible. 
E)  People from across cultures hold the common view that space belongs to all. 
A)  A collectivist culture promotes strong identification with social groups. 
B)  A company with low power distance will most likely have a strong boss with weak subordinates. 
C)  In companies where high power distance exists, authority is widely shared and decisions are often made by consensus. 
D)  People belonging to polychronic cultures regard time as something that must be planned in order to be used as efficiently as possible. 
E)  People from across cultures hold the common view that space belongs to all.

Question 18

Americans generally offer a handshake that is:

Accepted Answer

A)  brusque and firm with a single pump. 
B)  moderate in grasp and repeated frequently. 
C)  firm with three to five pumps. 
D)  light, quick, and sometimes with a double kiss. 
E)  gentle, long-lasting, and sometimes with kisses on both cheeks. 
A)  brusque and firm with a single pump. 
B)  moderate in grasp and repeated frequently. 
C)  firm with three to five pumps. 
D)  light, quick, and sometimes with a double kiss. 
E)  gentle, long-lasting, and sometimes with kisses on both cheeks.

Question 19

Americans belong to a high-context culture.

Accepted Answer

A) True 
 B)False

Question 20

Ethnocentrism makes you a better cross-cultural communicator.

Accepted Answer

A) True 
 B)False

Which of the following is true about cross-cultural communication?

For communicating successfully across cultures, you should:

American people:

Which of the following is true about culture?

Ethnocentrism is best defined as:

Which of the following is true about cross-cultural communication?

For communicating successfully across cultures, you should:

The use of fingers to indicate numbers varies by culture.

Which of the following sentences has a two-word verb?

The use of two-word verbs makes it easy for nonnative speakers of English to understand the language.

Differentiate between individualism and collectivism.

Why is stereotyping regarded as negative?

Which of the following sentences uses a two-word verb?

Which of the following sentences does not have a two-word verb?

British nationals generally offer a handshake that is:

Continually checking for shared meaning can hamper the accuracy of the communication process.

Which of the following is true about the attitudes of cultures toward various factors of human relationships?

Americans generally offer a handshake that is:

Americans belong to a high-context culture.

Ethnocentrism makes you a better cross-cultural communicator.

Understanding Workplace Communication

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

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Exam 2: Communicating Across Cultures

Which of the following is true about cross-cultural communication?

For communicating successfully across cultures, you should:

American people:

Which of the following is true about culture?

Ethnocentrism is best defined as:

Which of the following is true about cross-cultural communication?

For communicating successfully across cultures, you should:

The use of fingers to indicate numbers varies by culture.

Which of the following sentences has a two-word verb?

The use of two-word verbs makes it easy for nonnative speakers of English to understand the language.

Differentiate between individualism and collectivism.

Why is stereotyping regarded as negative?

Which of the following sentences uses a two-word verb?

Which of the following sentences does not have a two-word verb?

British nationals generally offer a handshake that is:

Continually checking for shared meaning can hamper the accuracy of the communication process.

Which of the following is true about the attitudes of cultures toward various factors of human relationships?

Americans generally offer a handshake that is:

Americans belong to a high-context culture.

Ethnocentrism makes you a better cross-cultural communicator.

Understanding Workplace Communication

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters