Question 1

Insubordination is allowable according to the courts when illegal activities or worker safety are a concern.

Accepted Answer

A) True 
 B)False

Question 2

Studies indicate that the electronic monitoring of employees:

Accepted Answer

A)  lowers absenteeism. 
B)  increases productivity. 
C)  improves customer service. 
D)  increases employee stress levels. 
A)  lowers absenteeism. 
B)  increases productivity. 
C)  improves customer service. 
D)  increases employee stress levels.

Question 3

Positive discipline advocates assert that a paid day off is effective for all of the following reasons EXCEPT:

Accepted Answer

A)  reducing worker apathy and anger. 
B)  rewarding the employee's performance. 
C)  showing management's good faith to the worker. 
D)  minimizing the employee's perception as a martyr. 
A)  reducing worker apathy and anger. 
B)  rewarding the employee's performance. 
C)  showing management's good faith to the worker. 
D)  minimizing the employee's perception as a martyr.

Question 4

A right protected by specific laws is referred to as a(n)________.

Accepted Answer

The answer of A right protected by specific laws is...

Question 5

A court would most likely find a discipline decision as arbitrary or unwarranted in which of the following situations?

Accepted Answer

A)  Management provided substantial evidence of guilt. 
B)  An employee's absolute right to privacy was violated. 
C)  Circumstances fit within guidelines of employment-at-will. 
D)  Management failed to notify the employee of a rule violation. 
A)  Management provided substantial evidence of guilt. 
B)  An employee's absolute right to privacy was violated. 
C)  Circumstances fit within guidelines of employment-at-will. 
D)  Management failed to notify the employee of a rule violation.

Question 6

How can performance appraisals best be used to minimize employee discipline problems?

Accepted Answer

A)  Setting reasonable standards for employees 
B)  Requiring annual feedback to employees 
C)  Emphasizing selection standards 
D)  Implementing job banding 
A)  Setting reasonable standards for employees 
B)  Requiring annual feedback to employees 
C)  Emphasizing selection standards 
D)  Implementing job banding

Question 7

The manager-centered discipline process that involves a series of management interventions to give employees the opportunity to change their behavior is called:

Accepted Answer

A)  just cause discipline. 
B)  positive discipline. 
C)  employment-at-will. 
D)  progressive discipline. 
A)  just cause discipline. 
B)  positive discipline. 
C)  employment-at-will. 
D)  progressive discipline.

Question 8

A(n)________ is a right on the law of contracts.

Accepted Answer

The answer of A(n)________ is a right on the law...

Question 9

Which of the following is NOT addressed in most employment contracts?

Accepted Answer

A)  Employee compensation 
B)  Duration of employment 
C)  Specific working conditions 
D)  Protection from discrimination 
A)  Employee compensation 
B)  Duration of employment 
C)  Specific working conditions 
D)  Protection from discrimination

Question 10

Additional Case 14.2
Gloria, an employee at Hamilton Resources, which is a unionized company, has performance and absenteeism problems. Gloria's manager, Dean, wants to fire her immediately. As the HR manager at Hamilton, you explain to Dean that he needs to try to improve the employee's performance first and save termination as a last resort.
Sometime later, the CEO asks you to review and update the firm's employee discipline process. He wants to give employees as much responsibility for their own performance improvement as possible. He is also willing to invest in management training to ensure the best and most fair process. As HR manager, you will be responsible for training managers on the new discipline process.
-Refer to Additional Case 14.2.Given the CEO's desires,you should most likely recommend an employee discipline program based on:

Accepted Answer

A)  progressive discipline. 
B)  due process. 
C)  positive discipline. 
D)  contractual rights. 
A)  progressive discipline. 
B)  due process. 
C)  positive discipline. 
D)  contractual rights.

Question 11

There are occasions when a manager may legitimately and legally skip steps of a progressive discipline process when disciplining an employee.

Accepted Answer

A) True 
 B)False

Question 12

The ability to engage in conduct that is protected by law or social sanction,free from interference by another party is referred to as a(n)________.

Accepted Answer

The answer of The ability to engage in conduct that...

Question 13

The ________ guarantees the privacy of personnel files for employees of the U.S.Federal government.

Accepted Answer

The answer of The ________ guarantees the privacy of personnel...

Question 14

The standard for measuring the appropriateness of discharges that involve statutory rights is called:

Accepted Answer

A)  the just-cause standard of discipline. 
B)  due process in wrongful discharge. 
C)  employment-at-will. 
D)  progressive discipline. 
A)  the just-cause standard of discipline. 
B)  due process in wrongful discharge. 
C)  employment-at-will. 
D)  progressive discipline.

Question 15

The rights given workers by federal laws are known as:

Accepted Answer

A)  employee rights. 
B)  statutory rights. 
C)  contractual rights. 
D)  residual rights. 
A)  employee rights. 
B)  statutory rights. 
C)  contractual rights. 
D)  residual rights.

Question 16

Random drug testing:

Accepted Answer

A)  has been ruled unconstitutional. 
B)  has largely been stopped by employee groups. 
C)  is required by law for professions where safety is critical. 
D)  is required by federal law for all employers with more than 15 employees. 
A)  has been ruled unconstitutional. 
B)  has largely been stopped by employee groups. 
C)  is required by law for professions where safety is critical. 
D)  is required by federal law for all employers with more than 15 employees.

Question 17

The primary difference between progressive discipline and positive discipline is that:

Accepted Answer

A)  progressive discipline involves a series of steps and positive discipline does not. 
B)  the employee works alone in positive discipline and with the manager in progressive. 
C)  punishment is replaced with counseling by the manager. 
D)  progressive begins with suspension, whereas positive begins with counseling. 
A)  progressive discipline involves a series of steps and positive discipline does not. 
B)  the employee works alone in positive discipline and with the manager in progressive. 
C)  punishment is replaced with counseling by the manager. 
D)  progressive begins with suspension, whereas positive begins with counseling.

Question 18

Additional Case 14.1
You are the HR director at Catalina Manufacturing. The firm is considering random drug testing for employees at its California, New York, Pennsylvania, and Texas facilities. Management believes that the assembly of high explosive devices and a recent rash of drug-related accidents make drug testing imperative.
-Refer to Additional Case 14.1.Which of the following is the most appropriate alternative to random drug testing at Catalina?

Accepted Answer

A)  Initiating an EAP 
B)  Conducting additional safety training 
C)  Using computer-based performance tests 
D)  Requiring honesty tests during recruiting and screening 
A)  Initiating an EAP 
B)  Conducting additional safety training 
C)  Using computer-based performance tests 
D)  Requiring honesty tests during recruiting and screening

Question 19

In the employment relationship,HR should help define the rights of employees and employers in all of the following ways EXCEPT by:

Accepted Answer

A)  developing employment policies. 
B)  eliminating the need for lawyers. 
C)  serving as an employee advocate. 
D)  explaining managers' obligations to employees. 
A)  developing employment policies. 
B)  eliminating the need for lawyers. 
C)  serving as an employee advocate. 
D)  explaining managers' obligations to employees.

Question 20

Which of the following is a basic standard of discipline?

Accepted Answer

A)  Peer review of the disciplinary action 
B)  Documentation of the facts leading to the disciplinary action 
C)  Complete review of all discipline by the next level of management 
D)  Individual cases being handled on their own merits even if inconsistency occurs 
A)  Peer review of the disciplinary action 
B)  Documentation of the facts leading to the disciplinary action 
C)  Complete review of all discipline by the next level of management 
D)  Individual cases being handled on their own merits even if inconsistency occurs

Insubordination is allowable according to the courts when illegal activities or worker safety are a concern.

Studies indicate that the electronic monitoring of employees:

Positive discipline advocates assert that a paid day off is effective for all of the following reasons EXCEPT:

A right protected by specific laws is referred to as a(n)________.

A court would most likely find a discipline decision as arbitrary or unwarranted in which of the following situations?

How can performance appraisals best be used to minimize employee discipline problems?

The manager-centered discipline process that involves a series of management interventions to give employees the opportunity to change their behavior is called:

A(n)________ is a right on the law of contracts.

Which of the following is NOT addressed in most employment contracts?

There are occasions when a manager may legitimately and legally skip steps of a progressive discipline process when disciplining an employee.

The ability to engage in conduct that is protected by law or social sanction,free from interference by another party is referred to as a(n)________.

The ________ guarantees the privacy of personnel files for employees of the U.S.Federal government.

The standard for measuring the appropriateness of discharges that involve statutory rights is called:

The rights given workers by federal laws are known as:

Random drug testing:

The primary difference between progressive discipline and positive discipline is that:

In the employment relationship,HR should help define the rights of employees and employers in all of the following ways EXCEPT by:

Which of the following is a basic standard of discipline?

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

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Exam 14: Respecting Employee Rights and Managing Discipline

Insubordination is allowable according to the courts when illegal activities or worker safety are a concern.

Studies indicate that the electronic monitoring of employees:

Positive discipline advocates assert that a paid day off is effective for all of the following reasons EXCEPT:

A right protected by specific laws is referred to as a(n)________.

A court would most likely find a discipline decision as arbitrary or unwarranted in which of the following situations?

How can performance appraisals best be used to minimize employee discipline problems?

The manager-centered discipline process that involves a series of management interventions to give employees the opportunity to change their behavior is called:

A(n)________ is a right on the law of contracts.

Which of the following is NOT addressed in most employment contracts?

There are occasions when a manager may legitimately and legally skip steps of a progressive discipline process when disciplining an employee.

The ability to engage in conduct that is protected by law or social sanction,free from interference by another party is referred to as a(n)________.

The ________ guarantees the privacy of personnel files for employees of the U.S.Federal government.

The standard for measuring the appropriateness of discharges that involve statutory rights is called:

The rights given workers by federal laws are known as:

Random drug testing:

The primary difference between progressive discipline and positive discipline is that:

In the employment relationship,HR should help define the rights of employees and employers in all of the following ways EXCEPT by:

Which of the following is a basic standard of discipline?

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters