Question 1

Organizational culture most likely refers to:

Accepted Answer

A)  ethical decisions in the workplace. 
B)  an organization's mission and vision statements. 
C)  basic beliefs shared by members of an organization. 
D)  the non-pervasive atmosphere within which people work. 
A)  ethical decisions in the workplace. 
B)  an organization's mission and vision statements. 
C)  basic beliefs shared by members of an organization. 
D)  the non-pervasive atmosphere within which people work.

Question 2

When considering HR strategies regarding employee separations,managers must consider whether to:

Accepted Answer

A)  use layoffs or voluntary inducements to downsize a firm. 
B)  encourage decentralization or centralization of the firm to better enhance employee relations. 
C)  compensate long-term employees more than recent hires. 
D)  create rigid job descriptions to separate the responsibilities of managers and subordinates. 
A)  use layoffs or voluntary inducements to downsize a firm. 
B)  encourage decentralization or centralization of the firm to better enhance employee relations. 
C)  compensate long-term employees more than recent hires. 
D)  create rigid job descriptions to separate the responsibilities of managers and subordinates.

Question 3

Which of the following is NOT true of the Internet Revolution as it relates to HRM?

Accepted Answer

A)  Writing skills are essential to effective e-mail communications. 
B)  The recruiting, screening, and hiring process is streamlined. 
C)  Online corporate training is surpassing classroom training. 
D)  Cross-cultural understanding is less important. 
A)  Writing skills are essential to effective e-mail communications. 
B)  The recruiting, screening, and hiring process is streamlined. 
C)  Online corporate training is surpassing classroom training. 
D)  Cross-cultural understanding is less important.

Question 4

An evolutionary firm would most likely:

Accepted Answer

A)  be a mixture of several different global firms. 
B)  exhibit strong control over employees. 
C)  be highly decentralized and flexible. 
D)  discourage entrepreneurship. 
A)  be a mixture of several different global firms. 
B)  exhibit strong control over employees. 
C)  be highly decentralized and flexible. 
D)  discourage entrepreneurship.

Question 5

Which of the following is a characteristic of most intended strategies?

Accepted Answer

A)  They mobilize responses from top management. 
B)  They involve everyone in an organization. 
C)  They develop gradually from experiences. 
D)  They lack strong leadership. 
A)  They mobilize responses from top management. 
B)  They involve everyone in an organization. 
C)  They develop gradually from experiences. 
D)  They lack strong leadership.

Question 6

Which of the following is an environmental challenge faced by modern HR managers?

Accepted Answer

A)  Job insecurity 
B)  Decentralization 
C)  Globalization 
D)  Self-managed work teams 
A)  Job insecurity 
B)  Decentralization 
C)  Globalization 
D)  Self-managed work teams

Question 7

Additional Case 1.3
Your company sells high-tech products throughout the world and is following a differentiation business strategy. The business environment for the company is volatile, rapidly changing, and highly complex. The company is highly entrepreneurial and has a strong moral commitment to quality products, employee job satisfaction, and corporate social responsibility. The management team has decided to create a common company culture among the various national and international subsidiaries.
-Refer to Additional Case 1.4.The corporate strategy that Crowe would most likely espouse is a(n):

Accepted Answer

A)  evolutionary business strategy. 
B)  decentralizing strategy. 
C)  cost-cutting strategy. 
D)  steady state strategy. 
A)  evolutionary business strategy. 
B)  decentralizing strategy. 
C)  cost-cutting strategy. 
D)  steady state strategy.

Question 8

You are talking with a manager about one of his employees,Tom.The manager describes Tom as a person who has a strong desire to do the best possible job and put in the maximum effort to perform his assigned tasks.The manager is describing Tom's:

Accepted Answer

A)  abilities. 
B)  capabilities. 
C)  motivation. 
D)  productivity level. 
A)  abilities. 
B)  capabilities. 
C)  motivation. 
D)  productivity level.

Question 9

As the director of HR,you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace.You are most likely discussing:

Accepted Answer

A)  human resource policies. 
B)  corporate objectives. 
C)  human resource strategies. 
D)  line employees. 
A)  human resource policies. 
B)  corporate objectives. 
C)  human resource strategies. 
D)  line employees.

Question 10

An HR strategy that fits a company's differentiation strategy would most likely:

Accepted Answer

A)  emphasize innovation. 
B)  pursue cost reductions. 
C)  limit distribution costs. 
D)  standardize appraisals. 
A)  emphasize innovation. 
B)  pursue cost reductions. 
C)  limit distribution costs. 
D)  standardize appraisals.

Question 11

Emergent strategies generally:

Accepted Answer

A)  evolve and change as needs arise. 
B)  involve only portions of an organization. 
C)  encourage strong leadership within a firm. 
D)  are less beneficial to a small company. 
A)  evolve and change as needs arise. 
B)  involve only portions of an organization. 
C)  encourage strong leadership within a firm. 
D)  are less beneficial to a small company.

Question 12

All of the following are key elements of organizational culture EXCEPT:

Accepted Answer

A)  working norms. 
B)  language usage. 
C)  dominant values. 
D)  available technology. 
A)  working norms. 
B)  language usage. 
C)  dominant values. 
D)  available technology.

Question 13

Groupware networks have enabled power and authority to spread more evenly among employees at firms.

Accepted Answer

A) True 
 B)False

Question 14

More and more U.S.companies are forming global alliances and trying to develop worldwide cultures in order to smooth over differences among employees.

Accepted Answer

A) True 
 B)False

Question 15

Additional Case 1.1
Managers at Caplin Company are having a strategic planning session with the director of HR. They are discussing the fit between the company's overall management philosophy, organizational structure, organizational culture, and the firm's current HR strategies. During the meeting, the management team asks the HR Director for a profile of the current workforce. The HR Director reports that the workforce used to be 85% white, 50% male. Now it is 50% white, 50% minority with twice as many women as men. Supervisors still tend to be white males.
The management team discusses how to control costs, improve quality, and create distinctive capabilities. Several ideas are raised, discussed, and tabled; some topics are assigned to an individual for further exploration. Managers comment that some workers arrive at start time, take 30 minutes before initiating any work, and begin to pack up for the day 30 minutes before quitting time. Managers also indicate that employees do not seem concerned about working hard or about building quality products.
As the meeting draws to a close, the team briefly discusses the firm's commitment to the surrounding community. As a cost-cutting measure, the firm eliminated its support of an adult literacy program last year. Company facilities were used for conducting reading classes. The management team decides that the firm should reinstate the program and appoints the HR Director to notify the local literacy council.
-Refer to Additional Case 1.1.Which of the following would most likely improve employee work habits at Caplin?

Accepted Answer

A)  Offering telecommuting opportunities to all employees 
B)  Making adjustments to the firm's organizational culture 
C)  Outsourcing most clerical jobs to overseas firms 
D)  Implementing a focus strategy 
A)  Offering telecommuting opportunities to all employees 
B)  Making adjustments to the firm's organizational culture 
C)  Outsourcing most clerical jobs to overseas firms 
D)  Implementing a focus strategy

Question 16

________ provides workers with the skills and authority to make decisions that would traditionally be made by managers.

Accepted Answer

The answer of ________ provides workers with the skills and...

Question 17

Kelly spends her day focusing on recruiting qualified employees for her growing company,reviewing benefit plans in order to offer competitive compensation packages,and creating online job postings.Kelly is most likely facing the strategic HR planning challenge of:

Accepted Answer

A)  reinforcing the overall business strategy with her HR strategies. 
B)  concentrating too much on day-to-day problems. 
C)  coping with the external environment. 
D)  securing management commitment to her HR strategies. 
A)  reinforcing the overall business strategy with her HR strategies. 
B)  concentrating too much on day-to-day problems. 
C)  coping with the external environment. 
D)  securing management commitment to her HR strategies.

Question 18

When it comes to managers dealing with ethical issues,it is most safe to say that:

Accepted Answer

A)  what is ethical or unethical is seldom clear cut. 
B)  issues clearly resolve themselves into right and wrong choices. 
C)  ethical codes have significantly helped managers with ethical issues. 
D)  employee expectations of ethical managerial behavior are rapidly declining. 
A)  what is ethical or unethical is seldom clear cut. 
B)  issues clearly resolve themselves into right and wrong choices. 
C)  ethical codes have significantly helped managers with ethical issues. 
D)  employee expectations of ethical managerial behavior are rapidly declining.

Question 19

According to the SBA,a wholesale company with 85 employees and a manufacturing firm with 1,200 employees are both small businesses.

Accepted Answer

A) True 
 B)False

Question 20

Strategic human resource planning is best defined as the process of:

Accepted Answer

A)  responding appropriately to HRM problems as they arise. 
B)  winning the commitment of line management to support HRM practices. 
C)  formulating HR strategies and establishing programs to implement them. 
D)  training HR professionals with minimal input from line and staff management. 
A)  responding appropriately to HRM problems as they arise. 
B)  winning the commitment of line management to support HRM practices. 
C)  formulating HR strategies and establishing programs to implement them. 
D)  training HR professionals with minimal input from line and staff management.

Organizational culture most likely refers to:

When considering HR strategies regarding employee separations,managers must consider whether to:

Which of the following is NOT true of the Internet Revolution as it relates to HRM?

An evolutionary firm would most likely:

Which of the following is a characteristic of most intended strategies?

Which of the following is an environmental challenge faced by modern HR managers?

You are talking with a manager about one of his employees,Tom.The manager describes Tom as a person who has a strong desire to do the best possible job and put in the maximum effort to perform his assigned tasks.The manager is describing Tom's:

As the director of HR,you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace.You are most likely discussing:

An HR strategy that fits a company's differentiation strategy would most likely:

Emergent strategies generally:

All of the following are key elements of organizational culture EXCEPT:

Groupware networks have enabled power and authority to spread more evenly among employees at firms.

More and more U.S.companies are forming global alliances and trying to develop worldwide cultures in order to smooth over differences among employees.

________ provides workers with the skills and authority to make decisions that would traditionally be made by managers.

Kelly spends her day focusing on recruiting qualified employees for her growing company,reviewing benefit plans in order to offer competitive compensation packages,and creating online job postings.Kelly is most likely facing the strategic HR planning challenge of:

When it comes to managers dealing with ethical issues,it is most safe to say that:

According to the SBA,a wholesale company with 85 employees and a manufacturing firm with 1,200 employees are both small businesses.

Strategic human resource planning is best defined as the process of:

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters

Exam 1: Meeting Present and Emerging Strategic Human Resource Challenges

Organizational culture most likely refers to:

When considering HR strategies regarding employee separations,managers must consider whether to:

Which of the following is NOT true of the Internet Revolution as it relates to HRM?

An evolutionary firm would most likely:

Which of the following is a characteristic of most intended strategies?

Which of the following is an environmental challenge faced by modern HR managers?

You are talking with a manager about one of his employees,Tom.The manager describes Tom as a person who has a strong desire to do the best possible job and put in the maximum effort to perform his assigned tasks.The manager is describing Tom's:

As the director of HR,you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace.You are most likely discussing:

An HR strategy that fits a company's differentiation strategy would most likely:

Emergent strategies generally:

All of the following are key elements of organizational culture EXCEPT:

Groupware networks have enabled power and authority to spread more evenly among employees at firms.

More and more U.S.companies are forming global alliances and trying to develop worldwide cultures in order to smooth over differences among employees.

________ provides workers with the skills and authority to make decisions that would traditionally be made by managers.

Kelly spends her day focusing on recruiting qualified employees for her growing company,reviewing benefit plans in order to offer competitive compensation packages,and creating online job postings.Kelly is most likely facing the strategic HR planning challenge of:

When it comes to managers dealing with ethical issues,it is most safe to say that:

According to the SBA,a wholesale company with 85 employees and a manufacturing firm with 1,200 employees are both small businesses.

Strategic human resource planning is best defined as the process of:

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters