Question 1

A problem-solving team is likely not to have a supervising manager to oversee it.

Accepted Answer

A) True 
 B)False

Question 2

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

Accepted Answer

A)  selected team members 
B)  all teams 
C)  the entire team 
D)  the team leader 
A)  selected team members 
B)  all teams 
C)  the entire team 
D)  the team leader

Question 3

A Japanese manager with the biggest office is likely to have the most power within an organization.

Accepted Answer

A) True 
 B)False

Question 4

A certain amount of this is usually required for effective teams.

Accepted Answer

A)  conflict 
B)  dysfunction 
C)  social loafing 
D)  distrust 
A)  conflict 
B)  dysfunction 
C)  social loafing 
D)  distrust

Question 5

Most workers learn what is expected from them on the job from group ________.

Accepted Answer

A)  roles 
B)  size 
C)  cohesiveness 
D)  norms 
A)  roles 
B)  size 
C)  cohesiveness 
D)  norms

Question 6

In a short essay, describe the characteristics of a self-managed team.

Accepted Answer

Self-managed teams are formal groups of

Question 7

An effective team must have a whole and identifiable task.

Accepted Answer

A) True 
 B)False

Question 8

Small groups appear to perform better when it comes to ________.

Accepted Answer

A)  problem solving 
B)  getting diverse input into a problem 
C)  speed of performing tasks 
D)  finding facts 
A)  problem solving 
B)  getting diverse input into a problem 
C)  speed of performing tasks 
D)  finding facts

Question 9

Work teams and groups are the same thing.

Accepted Answer

A) True 
 B)False

Question 10

Group norms typically are established ________.

Accepted Answer

A)  by organizational leadership 
B)  formally by group leaders 
C)  informally by the entire group 
D)  in the official organizational bylaws 
A)  by organizational leadership 
B)  formally by group leaders 
C)  informally by the entire group 
D)  in the official organizational bylaws

Question 11

A group that has gone through the norming stage of the group development process ________.

Accepted Answer

A)  never returns to the storming stage 
B)  always returns to the storming stage 
C)  never returns to the forming stage 
D)  may return to the forming or storming stage 
A)  never returns to the storming stage 
B)  always returns to the storming stage 
C)  never returns to the forming stage 
D)  may return to the forming or storming stage

Question 12

With respect to skills, most teams need this most.

Accepted Answer

A)  members who excel at one particular skill 
B)  members who have only general skills 
C)  members who excel at different skills 
D)  members who have interpersonal skills 
A)  members who excel at one particular skill 
B)  members who have only general skills 
C)  members who excel at different skills 
D)  members who have interpersonal skills

Question 13

An effective team leader is often more of a coach than a manager.

Accepted Answer

A) True 
 B)False

Question 14

Which statement is true of Fortune 500 companies?

Accepted Answer

A)  Half have 100 percent of their employees on teams. 
B)  100 percent have half of their employees on teams. 
C)  80 percent have half of their employees on teams. 
D)  Half have 80 percent of their employees on teams. 
A)  Half have 100 percent of their employees on teams. 
B)  100 percent have half of their employees on teams. 
C)  80 percent have half of their employees on teams. 
D)  Half have 80 percent of their employees on teams.

Question 15

During the storming stage of group development, high levels of conflict ________.

Accepted Answer

A)  are necessary for group cohesiveness 
B)  increase group cohesiveness 
C)  can contribute to group effectiveness 
D)  are never a factor in group effectiveness 
A)  are necessary for group cohesiveness 
B)  increase group cohesiveness 
C)  can contribute to group effectiveness 
D)  are never a factor in group effectiveness

Question 16

A major compositional factor that contributes to making a team effective is ________.

Accepted Answer

A)  adequate resources 
B)  personality 
C)  team efficacy 
D)  task identity 
A)  adequate resources 
B)  personality 
C)  team efficacy 
D)  task identity

Question 17

Of the following, which is NOT thought to be an advantage of teams within an organization?

Accepted Answer

A)  increased organizational coherence 
B)  employee job satisfaction 
C)  more innovation 
D)  new products developed faster at lower costs 
A)  increased organizational coherence 
B)  employee job satisfaction 
C)  more innovation 
D)  new products developed faster at lower costs

Question 18

In a brief essay, discuss how managers can use training to shape team behavior.

Accepted Answer

Managers can rely on training to shape t

Question 19

As a group expands, individual productivity tends to decline.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following identifies the most common reason for a manager deciding not to assemble a team?

Accepted Answer

A)  when the task can be better completed by an individual than a group 
B)  when the task is highly complex 
C)  when the task is ill-defined 
D)  when the task is thankless 
A)  when the task can be better completed by an individual than a group 
B)  when the task is highly complex 
C)  when the task is ill-defined 
D)  when the task is thankless

A problem-solving team is likely not to have a supervising manager to oversee it.

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

A Japanese manager with the biggest office is likely to have the most power within an organization.

A certain amount of this is usually required for effective teams.

Most workers learn what is expected from them on the job from group ________.

In a short essay, describe the characteristics of a self-managed team.

An effective team must have a whole and identifiable task.

Small groups appear to perform better when it comes to ________.

Work teams and groups are the same thing.

Group norms typically are established ________.

A group that has gone through the norming stage of the group development process ________.

With respect to skills, most teams need this most.

An effective team leader is often more of a coach than a manager.

Which statement is true of Fortune 500 companies?

During the storming stage of group development, high levels of conflict ________.

A major compositional factor that contributes to making a team effective is ________.

Of the following, which is NOT thought to be an advantage of teams within an organization?

In a brief essay, discuss how managers can use training to shape team behavior.

As a group expands, individual productivity tends to decline.

Which of the following identifies the most common reason for a manager deciding not to assemble a team?

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 13: Understanding Groups and Managing Work Teams

A problem-solving team is likely not to have a supervising manager to oversee it.

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

A Japanese manager with the biggest office is likely to have the most power within an organization.

A certain amount of this is usually required for effective teams.

Most workers learn what is expected from them on the job from group ________.

In a short essay, describe the characteristics of a self-managed team.

An effective team must have a whole and identifiable task.

Small groups appear to perform better when it comes to ________.

Work teams and groups are the same thing.

Group norms typically are established ________.

A group that has gone through the norming stage of the group development process ________.

With respect to skills, most teams need this most.

An effective team leader is often more of a coach than a manager.

Which statement is true of Fortune 500 companies?

During the storming stage of group development, high levels of conflict ________.

A major compositional factor that contributes to making a team effective is ________.

Of the following, which is NOT thought to be an advantage of teams within an organization?

In a brief essay, discuss how managers can use training to shape team behavior.

As a group expands, individual productivity tends to decline.

Which of the following identifies the most common reason for a manager deciding not to assemble a team?

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters