Exam 2: A History Module

According to Henri Fayol, the principle of ________ gives managers the right to give orders.

In a short essay, describe the Hawthorne studies and how they were interpreted.

Early proponents of division of labor made claims that it could dramatically ________.

Frank and Lillian Gilbreth were best known in management circles for ________.

Fayol thought that allowing employees to originate their own plans would increase motivation.

Max Weber helped ________.

Organizational behavior studies were based purely on theoretical ideals rather than actual observation.

The behavioral approach to management began in the 1960s with organizational behavior (OB).

In a short essay, identify the principles of management identified by Henri Fayol that are most important for establishing a manager's control over employees.

The idea of an organization being an open system was borrowed from this discipline.

Mary Parker Follett felt that an organization functioned best when employees had a strong sense of this.

Prior to the Hawthorne studies, managers paid little attention to the role of ________ in making decisions.

Real world studies have shown that division of labor ________.

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in keeping track of materials is best shown by which of the following?

Which of the following is most closely associated with the work of W. Edwards Deming?