Exam 25: Rewarding Business Performance

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A common criticism of capital ROI as a performance measurement criterion is that it encourages a long-term orientation sometimes to the detriment of shorter-term planning.

(True/False)
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The balanced scorecard approach attempts to measure whether an organization is meeting its strategic goals.

(True/False)
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Bonuses may be used to reward employees who meet performance goals.

(True/False)
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Dwyer Company's ROI is 6% and its return on sales is 16%.What is its capital turnover?

(Multiple Choice)
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Which ratio tells managers about how the invested capital is generating sales dollars?

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Which of the following is not a way an accounting system can generate motivation?

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In considering customer's needs,the balanced scorecard method will look at:

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In an effort to boost his department's ROI,the manager of an automobile repair shop prioritizes repairs that use his department's car lift (its major capital investment).However,the car company's CEO would actually prefer that a more comprehensive approach to car repairs be used across multiple departments.The CEO's favored approach would be better for the company overall,although it would hurt the department manager's personal ROI.Which of the following would be an appropriate response?

(Multiple Choice)
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Which of the following is not one of the balanced scorecard lenses?

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The return on investment is calculated by:

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Management compensation plans:

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The return on investment is calculated by multiplying the capital turnover by the return on sales.

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Return on investment (ROI)tells us how much earnings can be expected for the average invested dollar.

(True/False)
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The value chain usually starts with the ________ and ends with the ________.

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The set of activities necessary to create and distribute a desirable product or service to a customer is known as:

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Most organizations try to achieve their goals by providing incentives to employees who use resources wisely.

(True/False)
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Clancy Stores has sales of $1,574,000,cost of sales of $653,000,and operating expenses of $292,000.What is Clancy's return on sales?

(Multiple Choice)
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The value chain consists of only those activities that increase the selling price of a product as it is distributed to a customer.

(True/False)
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To increase return on sales,a manager could decrease cost of goods sold while increasing revenues.

(True/False)
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The Parry Company provided the following information regarding its operations: The Parry Company provided the following information regarding its operations:   What is Parry's ROI for the year ending 2018? (Round your answer to 2 decimal places. ) What is Parry's ROI for the year ending 2018? (Round your answer to 2 decimal places. )

(Multiple Choice)
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