Exam 14: Using Technology to Manage Information

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Define and illustrate the concept of business analytics.

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Complete the following using the terms listed. -A(n)_____ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

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Amelia is sitting at her computer,analyzing the financial impact of an increase in her company's sales growth rate.Amelia is probably using a ________ program.

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A program that attaches itself to other programs and changes programs or destroys data is a(n)________.

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A familiar example of wide area networks is long-distance telephone service.

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Brandon is trying to close a particularly difficult sale.He uses his PDA (personal digital assistant)and a special program to access information within his company's database on pricing.Brandon is using an ________.

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Adobe Acrobat is an example of a decision-support system.

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Complete the following using the terms listed. -A computer network that connects machines within a limited area is called a(n)_____.

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Online retail stores such as Amazon and Blue Nile are slowly replacing brick-and-mortar stores as more people realize that online purchases save time and provide a wider choice of products.In this scenario,Amazon and Blue Nile are examples of _____.

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Which of the following statements best describes the purpose of a management information system?

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Information systems that are designed to provide support for effective decision making are called operational support systems.

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A virtual private network provides secure communication connections between two points on the Internet.

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Identify four significant trends about information systems.

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Jose purchases a new game for his computer.He loads the program onto the computer's hard drive.Jose has purchased a(n)________.

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Complete the following using the terms listed. -Malicious software programs such as worms,viruses,and Trojan horses designed to infect computer systems are known as _____.

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