Question 1

In service-oriented architecture,________.

Accepted Answer

A)  business processes are broken down into individual components or services 
B)  business processes of an organization are standardized 
C)  business processes of an organization are carried out by a large,comprehensive system 
D)  business processes are shared with channel partners 
E)  business processes are modified to prevent illegal activities within the process 
A)  business processes are broken down into individual components or services 
B)  business processes of an organization are standardized 
C)  business processes of an organization are carried out by a large,comprehensive system 
D)  business processes are shared with channel partners 
E)  business processes are modified to prevent illegal activities within the process

Question 2

Inbound logistics involves business activities associated with ________.

Accepted Answer

A)  distributing end products within the order-to-cash business process 
B)  creating marketing literature 
C)  communicating with potential and existing customers 
D)  receiving and stocking raw materials,parts,and products 
E)  order processing 
A)  distributing end products within the order-to-cash business process 
B)  creating marketing literature 
C)  communicating with potential and existing customers 
D)  receiving and stocking raw materials,parts,and products 
E)  order processing

Question 3

Customers can purchase ________ software off the shelf to help them with their personal documents and communications.

Accepted Answer

A)  personalized 
B)  tailored 
C)  packaged 
D)  custom 
E)  bespoke 
A)  personalized 
B)  tailored 
C)  packaged 
D)  custom 
E)  bespoke

Question 4

Rather than storing information in separate places throughout the organization,enterprise systems provide a central repository common to all corporate users.

Accepted Answer

A) True 
 B)False

Question 5

A legacy system is an integrated suite of business applications for virtually every department,process,and industry,allowing companies to integrate information across operations on a company-wide basis using one large database.

Accepted Answer

A) True 
 B)False

Question 6

Applications that integrate business activities across departmental boundaries are often referred to as ________ systems.

Accepted Answer

A)  manufacturing resource planning 
B)  computer-integrated manufacturing 
C)  capacity requirement planning 
D)  enterprise resource planning 
E)  materials requirement planning 
A)  manufacturing resource planning 
B)  computer-integrated manufacturing 
C)  capacity requirement planning 
D)  enterprise resource planning 
E)  materials requirement planning

Question 7

In the 1990s,business process management was known as ________.

Accepted Answer

A)  business systems management 
B)  business process reengineering 
C)  business service reengineering 
D)  application performance management 
E)  application service management 
A)  business systems management 
B)  business process reengineering 
C)  business service reengineering 
D)  application performance management 
E)  application service management

Question 8

Customer relationship management applications concentrate on the activities involved in promoting and selling products to the customers as well as providing customer service and nourishing long-term relationships.

Accepted Answer

A) True 
 B)False

Question 9

Systems that focus on the specific needs of individual departments and are not designed to communicate with other systems in the organization are referred to as ________.

Accepted Answer

A)  internally focused applications 
B)  externally focused systems 
C)  stand-alone applications 
D)  enterprise-wide systems 
E)  enterprise-information systems 
A)  internally focused applications 
B)  externally focused systems 
C)  stand-alone applications 
D)  enterprise-wide systems 
E)  enterprise-information systems

Question 10

Designing and developing applications that support the primary business activities are a part of the ________ activities.

Accepted Answer

A)  operations and manufacturing 
B)  outbound logistics 
C)  technology development 
D)  procurement 
E)  inbound logistics 
A)  operations and manufacturing 
B)  outbound logistics 
C)  technology development 
D)  procurement 
E)  inbound logistics

Question 11

Define internally focused systems and externally focused systems.

Accepted Answer

Information systems (IS)can be used to g

Question 12

________ is a systematic,structured approach to improvement,in which people critically examine,rethink,and redesign business processes in order to achieve dramatic improvements in one or more performance measures,such as quality,cycle time,or cost.

Accepted Answer

A)  Business process management 
B)  Business activity monitoring 
C)  Business service management 
D)  Application performance management 
E)  Application service management 
A)  Business process management 
B)  Business activity monitoring 
C)  Business service management 
D)  Application performance management 
E)  Application service management

Question 13

The features and modules that an enterprise system comes with out of the box are referred to as the ________.

Accepted Answer

A)  best-practices version 
B)  reengineered version 
C)  vanilla version 
D)  customized version 
E)  modified version 
A)  best-practices version 
B)  reengineered version 
C)  vanilla version 
D)  customized version 
E)  modified version

Question 14

Write a short note on the rise of enterprise systems.

Accepted Answer

In order to efficiently conduct the core

Question 15

How does securing executive sponsorship contribute to an enterprise resource planning's success?

Accepted Answer

The primary reason that enterprise syste

Question 16

According to business process management,what would be management's next step after developing a vision for the organization?

Accepted Answer

A)  They should identify the ways in which information systems can be used to improve the various business processes. 
B)  They should design and implement a prototype of the new processes. 
C)  They should manage the information technology to be used from a business transaction perspective. 
D)  They should identify the critical processes that are to be redesigned. 
E)  They should understand and measure the existing processes as a baseline for future improvements. 
A)  They should identify the ways in which information systems can be used to improve the various business processes. 
B)  They should design and implement a prototype of the new processes. 
C)  They should manage the information technology to be used from a business transaction perspective. 
D)  They should identify the critical processes that are to be redesigned. 
E)  They should understand and measure the existing processes as a baseline for future improvements.

Question 17

Which of the following goods are typically produced under a make-to-order approach?

Accepted Answer

A)  expensive high-volume goods 
B)  cheap high-volume goods 
C)  very expensive low-volume goods 
D)  mass-produced goods 
E)  goods from external vendors 
A)  expensive high-volume goods 
B)  cheap high-volume goods 
C)  very expensive low-volume goods 
D)  mass-produced goods 
E)  goods from external vendors

Question 18

Which of the following is a core business process?

Accepted Answer

A)  time-to-purchase 
B)  make-to-stock 
C)  plan-to-produce 
D)  account-to-report 
E)  hire-to-retire 
A)  time-to-purchase 
B)  make-to-stock 
C)  plan-to-produce 
D)  account-to-report 
E)  hire-to-retire

Question 19

Applications that are designed and developed exclusively for a specific organization are known as ________.

Accepted Answer

A)  collaborative software 
B)  custom software 
C)  groupware 
D)  ready-made application software 
E)  packaged software 
A)  collaborative software 
B)  custom software 
C)  groupware 
D)  ready-made application software 
E)  packaged software

Question 20

Which of the following is true regarding the formula for success of an enterprise system?

Accepted Answer

A)  Enterprise systems implementations should include personnel from different departments. 
B)  The success of an enterprise system depends directly on the support received from middle-management. 
C)  Enterprise systems are simple to understand and implement when compared to stand-alone systems. 
D)  Using outside consultants tends to complicate the implementation of an enterprise system. 
E)  Once enterprise systems go live,employees experience an immediate growth in productivity. 
A)  Enterprise systems implementations should include personnel from different departments. 
B)  The success of an enterprise system depends directly on the support received from middle-management. 
C)  Enterprise systems are simple to understand and implement when compared to stand-alone systems. 
D)  Using outside consultants tends to complicate the implementation of an enterprise system. 
E)  Once enterprise systems go live,employees experience an immediate growth in productivity.

In service-oriented architecture,________.

Inbound logistics involves business activities associated with ________.

Customers can purchase ________ software off the shelf to help them with their personal documents and communications.

Rather than storing information in separate places throughout the organization,enterprise systems provide a central repository common to all corporate users.

A legacy system is an integrated suite of business applications for virtually every department,process,and industry,allowing companies to integrate information across operations on a company-wide basis using one large database.

Applications that integrate business activities across departmental boundaries are often referred to as ________ systems.

In the 1990s,business process management was known as ________.

Customer relationship management applications concentrate on the activities involved in promoting and selling products to the customers as well as providing customer service and nourishing long-term relationships.

Systems that focus on the specific needs of individual departments and are not designed to communicate with other systems in the organization are referred to as ________.

Designing and developing applications that support the primary business activities are a part of the ________ activities.

Define internally focused systems and externally focused systems.

________ is a systematic,structured approach to improvement,in which people critically examine,rethink,and redesign business processes in order to achieve dramatic improvements in one or more performance measures,such as quality,cycle time,or cost.

The features and modules that an enterprise system comes with out of the box are referred to as the ________.

Write a short note on the rise of enterprise systems.

How does securing executive sponsorship contribute to an enterprise resource planning's success?

According to business process management,what would be management's next step after developing a vision for the organization?

Which of the following goods are typically produced under a make-to-order approach?

Which of the following is a core business process?

Applications that are designed and developed exclusively for a specific organization are known as ________.

Which of the following is true regarding the formula for success of an enterprise system?

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters

Exam 7: Enhancing Business Processes Using Enterprise Information Systems

In service-oriented architecture,________.

Inbound logistics involves business activities associated with ________.

Customers can purchase ________ software off the shelf to help them with their personal documents and communications.

Rather than storing information in separate places throughout the organization,enterprise systems provide a central repository common to all corporate users.

A legacy system is an integrated suite of business applications for virtually every department,process,and industry,allowing companies to integrate information across operations on a company-wide basis using one large database.

Applications that integrate business activities across departmental boundaries are often referred to as ________ systems.

In the 1990s,business process management was known as ________.

Customer relationship management applications concentrate on the activities involved in promoting and selling products to the customers as well as providing customer service and nourishing long-term relationships.

Systems that focus on the specific needs of individual departments and are not designed to communicate with other systems in the organization are referred to as ________.

Designing and developing applications that support the primary business activities are a part of the ________ activities.

Define internally focused systems and externally focused systems.

________ is a systematic,structured approach to improvement,in which people critically examine,rethink,and redesign business processes in order to achieve dramatic improvements in one or more performance measures,such as quality,cycle time,or cost.

The features and modules that an enterprise system comes with out of the box are referred to as the ________.

Write a short note on the rise of enterprise systems.

How does securing executive sponsorship contribute to an enterprise resource planning's success?

According to business process management,what would be management's next step after developing a vision for the organization?

Which of the following goods are typically produced under a make-to-order approach?

Which of the following is a core business process?

Applications that are designed and developed exclusively for a specific organization are known as ________.

Which of the following is true regarding the formula for success of an enterprise system?

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters