Question 1

What user group is allowed to perform driver rollback?

Accepted Answer

A)  All users 
B)  Administrators 
C)  Rollback supervisors 
D)  Microsoft rollback user 
A)  All users 
B)  Administrators 
C)  Rollback supervisors 
D)  Microsoft rollback user

Question 2

What command enables you to bring up a utility to display information about an application error in Windows?

Accepted Answer

A)  msconfig 
B)  services.msc 
C)  drwtsn32 
D)  perfmon.msc 
A)  msconfig 
B)  services.msc 
C)  drwtsn32 
D)  perfmon.msc

Question 3

A Windows XP computer will not boot and a message states the NTLDR file cannot be found. What might help in this situation?

Accepted Answer

A)  Reboot the computer and boot to the Enable Boot Logging option. Examine the NTBTLOG.TXT file to locate the problem driver. 
B)  Use the Recovery Console and type FIXBOOT. 
C)  Boot to Safe Mode to use the System Restore utility. 
D)  Reinstall Windows from the original media to use the HPA partition. 
A)  Reboot the computer and boot to the Enable Boot Logging option. Examine the NTBTLOG.TXT file to locate the problem driver. 
B)  Use the Recovery Console and type FIXBOOT. 
C)  Boot to Safe Mode to use the System Restore utility. 
D)  Reinstall Windows from the original media to use the HPA partition.

Question 4

Match the virus with the description.
File _______
Trojan horse _______
Macro _______
Stealth _______
Worm _______
A. Replicated through email
B. Written to avoid detection with fake image
C. Attacks EXE files
D. Does not replicate, but does something unexpected
E. Written for a program such as Excel

Accepted Answer

The answer of Match the virus with the description.
File _______
Trojan...

Question 5

The _______ is the Windows Vista/7 menu that contains Startup Repair, which can be used to fix the computer when Windows does not boot properly.

Accepted Answer

WinRE, Win

Question 6

A/An _______ enables a piece of hardware to work with a specific version of Windows.

Accepted Answer

The answer of A/An _______ enables a piece of hardware...

Question 7

A/An _______ is one snapshot of the operating system taken by the System Restore utility.

Accepted Answer

The answer of A/An _______ is one snapshot of the...

Question 8

A user has installed a new video card. Now when Windows 7 boots, nothing displays on the screen. What WinRE tool should the technician use to solve this problem?

Accepted Answer

A)  Startup Repair 
B)  Device Manager 
C)  Task Manager 
D)  Complete PC Restore 
A)  Startup Repair 
B)  Device Manager 
C)  Task Manager 
D)  Complete PC Restore

Question 9

Virtual PC is an example of a Type 2 hypervisor.

Accepted Answer

A) True 
 B)False

Question 10

The _______ Windows tool is used to create hard disk volumes.

Accepted Answer

The answer of The _______ Windows tool is used to...

Question 11

Use the _______ command to verify installed device drivers if you have unexplained computer problems.

Accepted Answer

Verifier,

Question 12

A Windows Vista/7 way of protecting certain registry keys using ACLs is called _______.

Accepted Answer

WRP, Windo

Question 13

What command allows you to bring up a utility to control a Windows service?

Accepted Answer

A)  boot.ini 
B)  services.msc 
C)  drwtsn32 
D)  perfmon.msc 
A)  boot.ini 
B)  services.msc 
C)  drwtsn32 
D)  perfmon.msc

Question 14

What Windows MSCONFIG tab allows a technician to disable half of the programs that launch as part of the boot process?

Accepted Answer

A)  Boot 
B)  Config 
C)  Boot.ini 
D)  Startup 
A)  Boot 
B)  Config 
C)  Boot.ini 
D)  Startup

Question 15

What is journaling?

Accepted Answer

A)  Keeping track of operating system events and optionally sending these logs to a logging server 
B)  Keeping track of changes to the file system 
C)  An improved method of tracking files for faster search capabilities 
D)  Specialized software for load balancing file access and writing across multiple hard drives 
A)  Keeping track of operating system events and optionally sending these logs to a logging server 
B)  Keeping track of changes to the file system 
C)  An improved method of tracking files for faster search capabilities 
D)  Specialized software for load balancing file access and writing across multiple hard drives

Question 16

A ZTI deployment allows a computer to be re-imaged from a remote location.

Accepted Answer

A) True 
 B)False

Question 17

Homegroup is a common network type found on Windows XP computers.

Accepted Answer

A) True 
 B)False

Question 18

A computer has two hard drives installed that are assigned the drive letters C: and D:. All the computer applications are loaded on C: and data is stored on D: or on external media such as CDs, DVDs, or an external USB hard drive. The computer user has memory- and CPU-intensive applications and, when they are being used, the computer runs very slowly. The motherboard has the maximum allowable RAM. What is the best option for this user?

Accepted Answer

A)  Replace the C: drive. 
B)  Copy the data from D: to C: to free up more space on D:. 
C)  Use the D: drive as virtual memory. 
D)  Replace the motherboard. 
A)  Replace the C: drive. 
B)  Copy the data from D: to C: to free up more space on D:. 
C)  Use the D: drive as virtual memory. 
D)  Replace the motherboard.

Question 19

What is the purpose of the BCDEDIT command?

Accepted Answer

A)  Edit any binary file used by the operating system and registered drivers. 
B)  Edit the file that replaced the BOOT.INI file used in Windows Vista and higher when multiple operating systems are loaded on the computer. 
C)  Activate an editor used to convert text files to .INI files. 
D)  Activate an editor used to register an unregistered Windows driver. 
A)  Edit any binary file used by the operating system and registered drivers. 
B)  Edit the file that replaced the BOOT.INI file used in Windows Vista and higher when multiple operating systems are loaded on the computer. 
C)  Activate an editor used to convert text files to .INI files. 
D)  Activate an editor used to register an unregistered Windows driver.

Question 20

Using good grammar, explain in what way a Windows update affects device drivers?

Accepted Answer

Windows updates incl

What user group is allowed to perform driver rollback?

What command enables you to bring up a utility to display information about an application error in Windows?

A Windows XP computer will not boot and a message states the NTLDR file cannot be found. What might help in this situation?

Match the virus with the description. File ___ Trojan horse _ Macro _ Stealth _ Worm _____ A. Replicated through email B. Written to avoid detection with fake image C. Attacks EXE files D. Does not replicate, but does something unexpected E. Written for a program such as Excel

The _______ is the Windows Vista/7 menu that contains Startup Repair, which can be used to fix the computer when Windows does not boot properly.

A/An _______ enables a piece of hardware to work with a specific version of Windows.

A/An _______ is one snapshot of the operating system taken by the System Restore utility.

A user has installed a new video card. Now when Windows 7 boots, nothing displays on the screen. What WinRE tool should the technician use to solve this problem?

Virtual PC is an example of a Type 2 hypervisor.

The _______ Windows tool is used to create hard disk volumes.

Use the _______ command to verify installed device drivers if you have unexplained computer problems.

A Windows Vista/7 way of protecting certain registry keys using ACLs is called _______.

What command allows you to bring up a utility to control a Windows service?

What Windows MSCONFIG tab allows a technician to disable half of the programs that launch as part of the boot process?

What is journaling?

A ZTI deployment allows a computer to be re-imaged from a remote location.

Homegroup is a common network type found on Windows XP computers.

What is the purpose of the BCDEDIT command?

Using good grammar, explain in what way a Windows update affects device drivers?

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Other Peripherals

Computing Design

Basic Operating Systems

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Exam 12: Windows Xp, Vista, and 7

What user group is allowed to perform driver rollback?

What command enables you to bring up a utility to display information about an application error in Windows?

A Windows XP computer will not boot and a message states the NTLDR file cannot be found. What might help in this situation?

The _______ is the Windows Vista/7 menu that contains Startup Repair, which can be used to fix the computer when Windows does not boot properly.

A/An _______ enables a piece of hardware to work with a specific version of Windows.

A/An _______ is one snapshot of the operating system taken by the System Restore utility.

A user has installed a new video card. Now when Windows 7 boots, nothing displays on the screen. What WinRE tool should the technician use to solve this problem?

Virtual PC is an example of a Type 2 hypervisor.

The _______ Windows tool is used to create hard disk volumes.

Use the _______ command to verify installed device drivers if you have unexplained computer problems.

A Windows Vista/7 way of protecting certain registry keys using ACLs is called _______.

What command allows you to bring up a utility to control a Windows service?

What Windows MSCONFIG tab allows a technician to disable half of the programs that launch as part of the boot process?

What is journaling?

A ZTI deployment allows a computer to be re-imaged from a remote location.

Homegroup is a common network type found on Windows XP computers.

What is the purpose of the BCDEDIT command?

Using good grammar, explain in what way a Windows update affects device drivers?

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Other Peripherals

Computing Design

Basic Operating Systems

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters