Question 1

Liquid crystals used in monitors are not poisonous.

Accepted Answer

A) True 
 B)False

Question 2

Resistive touch screens would be good to use in a hospital setting.

Accepted Answer

A) True 
 B)False

Question 3

The main part of the CRT monitor is the filament.

Accepted Answer

A) True 
 B)False

Question 4

You are on a service call to fix a customerʹs printer when he asks you to help with a network firewall issue. This is not part of your normal responsibilities. What should you do?

Accepted Answer

A)  Call your supervisor to find the best company resource to recommend to the customer. 
B)  Try to solve the issue to the best of your ability. 
C)  Report the user to his supervisor. 
D)  Empathetically tell the customer you cannot and report the request to your supervisor. 
A)  Call your supervisor to find the best company resource to recommend to the customer. 
B)  Try to solve the issue to the best of your ability. 
C)  Report the user to his supervisor. 
D)  Empathetically tell the customer you cannot and report the request to your supervisor.

Question 5

After installing a new video card, the text is so large that some parts of the browser cannot be seen. What is the most likely problem?

Accepted Answer

A)  The resolution is set too low. 
B)  The card is incompatible with the operating system installed on the system. 
C)  The cable needs to be upgraded. 
D)  The integrated video port needs to be disabled. 
A)  The resolution is set too low. 
B)  The card is incompatible with the operating system installed on the system. 
C)  The cable needs to be upgraded. 
D)  The integrated video port needs to be disabled.

Question 6

A monitor that will not come out of power saver mode might

Accepted Answer

A)  Need degaussing 
B)  Need more RAM 
C)  Need a driver update 
D)  Be bad 
A)  Need degaussing 
B)  Need more RAM 
C)  Need a driver update 
D)  Be bad

Question 7

The toner drum holds an inkjet printerʹs ink and functions as the printhead.

Accepted Answer

A) True 
 B)False

Question 8

Which part would not be found in a thermal printer?

Accepted Answer

A)  Fuser assembly 
B)  Feed assembly 
C)  Printhead 
D)  Thermal paper 
A)  Fuser assembly 
B)  Feed assembly 
C)  Printhead 
D)  Thermal paper

Question 9

A touch screen's accelerometer is used to determine how fast you can swipe your finger on the screen.

Accepted Answer

A) True 
 B)False

Question 10

A laptop display is pink. What is the most likely problem?

Accepted Answer

A)  LCD controller 
B)  Inverter 
C)  Backlight bulb 
D)  Power supply problem 
A)  LCD controller 
B)  Inverter 
C)  Backlight bulb 
D)  Power supply problem

Question 11

Regarding computer monitors, to what does the term CRT refer?

Accepted Answer

A)  Cathode Ray Tube 
B)  Cesium Resistor Tube 
C)  Carriage Return Terminator 
D)  Crystal Refraction Terminal 
A)  Cathode Ray Tube 
B)  Cesium Resistor Tube 
C)  Carriage Return Terminator 
D)  Crystal Refraction Terminal

Question 12

A flat panel monitor does not always come out of power saver mode. What is one thing that might help?

Accepted Answer

A)  Update the video driver. 
B)  Replace the video cable. 
C)  If the video port is an integrated port, replace the motherboard. If an adapter, replace the video card. 
D)  Check power supply output voltages. 
A)  Update the video driver. 
B)  Replace the video cable. 
C)  If the video port is an integrated port, replace the motherboard. If an adapter, replace the video card. 
D)  Check power supply output voltages.

Question 13

Match the laser printer part with the description.
Cleaning pad _______
Conditioning roller _______
Density control blade _______
Drum _______
Erase lamp _______
A. Is an alternative to a primary corona wire
B. Neutralizes charges on the drum
C. Applies oil to the fusing roller
D. Allows a particular amount of toner onto the drum
E. Accepts data from LEDs and should not be exposed to light

Accepted Answer

The answer of Match the laser printer part with the...

Question 14

What video technology is commonly found in a laptop?

Accepted Answer

A)  Shadow mask 
B)  LCD 
C)  DLP 
D)  CRT 
A)  Shadow mask 
B)  LCD 
C)  DLP 
D)  CRT

Question 15

Inkjet printers frequently have a built-in paper test to ensure the paper weight is enough to print the specified output, such as photos.

Accepted Answer

A) True 
 B)False

Question 16

What two languages could be called page-description languages?

Accepted Answer

A)  PostScript and HPPCL 
B)  PDL and HPA 
C)  PS and CPL 
D)  LPT and HTTP 
A)  PostScript and HPPCL 
B)  PDL and HPA 
C)  PS and CPL 
D)  LPT and HTTP

Question 17

A laptop frequently shows an icon of a right arrow on the function key used to change the output from the laptop display to an external display such as a projector.

Accepted Answer

A) True 
 B)False

Question 18

What is the purpose of the Input monitor button?

Accepted Answer

A)  Enables selection between ports on a video adapter that has two or more video ports 
B)  Enables selection between the integrated video port and the video adapter port 
C)  Enables selection between input ports on a monitor 
D)  Enables enabling additional ports that may be on the monitor such as USB ports 
A)  Enables selection between ports on a video adapter that has two or more video ports 
B)  Enables selection between the integrated video port and the video adapter port 
C)  Enables selection between input ports on a monitor 
D)  Enables enabling additional ports that may be on the monitor such as USB ports

Question 19

You have just installed a video adapter and nothing outputs after the computer powers on. Which of the following is NOT a logical thing to check?

Accepted Answer

A)  Card inserts fully into expansion slot 
B)  Monitor cable attaches correctly to adapter 
C)  Screensaver setting in Display control panel 
D)  Video driver for the operating system 
E)  Video card power connection 
A)  Card inserts fully into expansion slot 
B)  Monitor cable attaches correctly to adapter 
C)  Screensaver setting in Display control panel 
D)  Video driver for the operating system 
E)  Video card power connection

Question 20

A/An _______ printer produces the highest quality output at the fastest rate.

Accepted Answer

The answer of A/An _______ printer produces the highest quality...

Liquid crystals used in monitors are not poisonous.

Resistive touch screens would be good to use in a hospital setting.

The main part of the CRT monitor is the filament.

You are on a service call to fix a customerʹs printer when he asks you to help with a network firewall issue. This is not part of your normal responsibilities. What should you do?

After installing a new video card, the text is so large that some parts of the browser cannot be seen. What is the most likely problem?

A monitor that will not come out of power saver mode might

The toner drum holds an inkjet printerʹs ink and functions as the printhead.

Which part would not be found in a thermal printer?

A touch screen's accelerometer is used to determine how fast you can swipe your finger on the screen.

A laptop display is pink. What is the most likely problem?

Regarding computer monitors, to what does the term CRT refer?

A flat panel monitor does not always come out of power saver mode. What is one thing that might help?

What video technology is commonly found in a laptop?

Inkjet printers frequently have a built-in paper test to ensure the paper weight is enough to print the specified output, such as photos.

What two languages could be called page-description languages?

A laptop frequently shows an icon of a right arrow on the function key used to change the output from the laptop display to an external display such as a projector.

What is the purpose of the Input monitor button?

You have just installed a video adapter and nothing outputs after the computer powers on. Which of the following is NOT a logical thing to check?

A/An _______ printer produces the highest quality output at the fastest rate.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Exam 9: Other Peripherals

Liquid crystals used in monitors are not poisonous.

Resistive touch screens would be good to use in a hospital setting.

The main part of the CRT monitor is the filament.

You are on a service call to fix a customerʹs printer when he asks you to help with a network firewall issue. This is not part of your normal responsibilities. What should you do?

After installing a new video card, the text is so large that some parts of the browser cannot be seen. What is the most likely problem?

A monitor that will not come out of power saver mode might

The toner drum holds an inkjet printerʹs ink and functions as the printhead.

Which part would not be found in a thermal printer?

A touch screen's accelerometer is used to determine how fast you can swipe your finger on the screen.

A laptop display is pink. What is the most likely problem?

Regarding computer monitors, to what does the term CRT refer?

A flat panel monitor does not always come out of power saver mode. What is one thing that might help?

What video technology is commonly found in a laptop?

Inkjet printers frequently have a built-in paper test to ensure the paper weight is enough to print the specified output, such as photos.

What two languages could be called page-description languages?

A laptop frequently shows an icon of a right arrow on the function key used to change the output from the laptop display to an external display such as a projector.

What is the purpose of the Input monitor button?

You have just installed a video adapter and nothing outputs after the computer powers on. Which of the following is NOT a logical thing to check?

A/An _______ printer produces the highest quality output at the fastest rate.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters