Exam 13: Straightforward Communication: Instructors, Coworkers, and Patients

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Characteristics of one-way communication include all of the following except

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C

The patient states,"My pain is awful!" The response that illustrates the use of focusing is:

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A

On which statement about life span communication differences can the nurse rely when implementing patient care?

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D

A patient states,"I'm really turned off when the doctor hurries out of here." The nurse responds,"You're feeling upset with your doctor because he doesn't spend enough time with you." This interaction demonstrates

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A patient is crying.The nurse can correctly conclude from this type of nonverbal communication that the

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A patient states,"I don't want to die from cancer." The nurse responds,"I heard you say you don't want to die from cancer." The nurse's response is an example of which active listening behavior?

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A patient states,"My chest incision hurts.I can't walk because of the pain." The nurse responds,"You've been unable to walk because of incisional pain." The nurse's response is an example of which active listening behavior?

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The nurse demonstrates commitment to the patient by

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A patient asks a practical/vocational nursing student the following questions.To which option should the nurse respond,"I don't know the answer to your question,but I'll find someone who will discuss it with you"?

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On which statement about cultural differences could the nurse rely when implementing patient care?

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Which statement is true regarding open-ended,closed-ended,and focused questions?

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A nurse does not make eye contact when talking with others.What are possible explanations for this behavior?

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A patient who has had knee surgery tells the nursing student that he is "doing fine" and "doesn't need anything." The student observes that he winces when moving in bed and that he has a worried frown.The student asks him to rate his pain on a numerical scale and then encourages him to take his prn analgesic.Which is true of this interaction?

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The nurse who demonstrates empathy

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The practical/vocational nursing student is assigned the task of helping a new mother and father learn to bathe their newborn.The instructor asks the student how the session went,and the student replies,"The mother seemed to understand everything.She smiled and nodded at everything I told her.The father watched and didn't ask any questions." The instructor comments,"Without validation,you can't be sure." Which statements contributed to the instructor's knowledge on which to base the comment to the student?

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A patient states,"This is my fourth miscarriage." A response by the nurse that demonstrates active listening would be

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A patient tells the nurse,"I don't know what to expect in the hospital.Everybody speaks medical-talk.Nobody tells me if I'm getting better or worse.Doctors march in and poke and prod me without asking my permission.And another thing,I can't stay here forever; I have to look after my elderly mother." From these data the nurse can correctly determine that the patient is

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The nurse enters a patient's room and asks,"How are things today?" The nurse has used

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A trusting relationship with a patient can be fostered by

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A nurse tells a patient,"There you are with varicose veins,sitting with your legs crossed at the knee.How often have we told you not to do that?" This communication demonstrates

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