Exam 11: Consumers and Nurses

Which options reflect the foundational goals of the Healthy People initiative? Select all that apply.

A woman has become very interested in healthcare policy after her father died of complications of diabetes. Which actions would help this woman become involved in the development of healthcare public policy regarding this disorder? Select all that apply.

For the nurse interested in impacting public policy regarding healthcare consumerism, which involvement and activity is recommended?

A nurse administrator is planning for the expected increase in healthcare needed for the baby boomer generation. Which attributes of this generation should be considered in this planning? Select all that apply.

The nurse has been asked to develop content for the Patient Education section of the hospital's website. What skills are essential for this nurse? Select all that apply.

In a study published in 2015 by Austin, et al., what was the conclusion about the use of report cards to rate hospitals?

Which organizations must comply with the Patient Self-Determination Act of 1990?

Consumers are entitled to expect what competencies from nurses in health education roles?

The nursing staff has been asked to contribute to the design of a new customer/patient satisfaction survey that will be adopted for use in the hospital as a whole. What should the nurses consider when working on this document? Select all that apply.

Which of the following factors is identified as a factor that increases patient satisfaction?