Exam 9: Informal Reports
Exam 1: Communication Skills As Career Filters65 Questions
Exam 2: Planning Business Messages65 Questions
Exam 3: Composing Business Messages65 Questions
Exam 4: Revising Business Messages65 Questions
Exam 5: Electronic Messages and Digital Media63 Questions
Exam 6: Positive Messages65 Questions
Exam 7: Bad News Messages65 Questions
Exam 8: Persuasive and Sales Messages65 Questions
Exam 9: Informal Reports65 Questions
Exam 10: Proposals and Formal Reports65 Questions
Exam 11: Business Etiquette, Ethics, Teamwork, and Meetings64 Questions
Exam 12: Business Presentations65 Questions
Exam 13: The Job Search, Résumés, and Cover Letters65 Questions
Exam 14: Interviewing and Following up65 Questions
Exam 15: Document Formats50 Questions
Exam 16: Proofreading and Corrections Symbols50 Questions
Exam 17: Citation and Documentation Formats49 Questions
Select questions type
A report from a development firm to a customer explaining the results of a year-long study of potential sites for new stores is most likely to be in which format?
(Multiple Choice)
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The indirect pattern of organization is appropriate for a business report when readers
(Multiple Choice)
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___________ and recommendation reports attempt to solve problems by evaluating options and offering recommendations.
(Short Answer)
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Typical sources for factual information in an informal report include
(Multiple Choice)
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What is the most accurate statement about delivering business reports electronically?
(Multiple Choice)
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Irina wants to make sure that she sounds credible in her business report. What should she do to build her credibility?
(Multiple Choice)
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You are writing a short informal report that will stay inside your organization. Which format is most appropriate?
(Multiple Choice)
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Your department needs office equipment for faxing, copying, and printing, and your job is to research the options. Based on your research, you have selected an all-in-one machine that you believe will be cost effective and will perform well. What kind of report would you most likely write to inform the department leader of your findings?
(Multiple Choice)
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The first step in preparing a report is to sit down and begin writing immediately; this technique allows you to capture your best ideas quickly.
(True/False)
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When you receive an assignment to write a report, you should begin the report-writing process by
(Multiple Choice)
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Business ___________ are systematic attempts to answer questions and solve problems.
(Short Answer)
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Reports prepared in manuscript format for an outside organization should be printed on your company letterhead.
(True/False)
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Although citing sources in a formal report is essential, you do not need to cite sources in an informal report.
(True/False)
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Maya must deliver a hiring recommendation to her supervisor, whose office is just down the hall. Which delivery method is most appropriate?
(Multiple Choice)
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The purpose of A(n)__________ report is used to tell management whether a nonroutine project is on schedule.
(Short Answer)
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The most common type of report in the workplace is the formal report.
(True/False)
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Functional headings should be used instead of talking headings in a report when the report discusses a sensitive or controversial topic.
(True/False)
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