Exam 1: Identifying Foundations of Human Communication

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When seeking employment, it is good to know that the top-ranked factor that human resources professionals desire in applicants is the ability to have experience in resumé writing.

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Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule.

(Multiple Choice)
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As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.

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Which of the following statements is accurate concerning listening?

(Multiple Choice)
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The aspect of communication that focuses on HOW something is said, and offers cues about the emotions, attitudes, and amount of power the speaker directs toward others, is describing the _____.

(Multiple Choice)
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A followable prescription that indicates what behavior is obligated, expected, preferred, or prohibited in a specific situation is a _____.

(Short Answer)
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The model of communication referred to as "human communication as action" may be summarized with the phrase _____.

(Multiple Choice)
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According to the textbook, in its broadest sense, communication is the process of which of the following?

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Rhetoric refers to the process of using symbols to influence or persuade.

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Worrisome thoughts that prevent a person from concentrating on what another person is saying are an example of literal noise.

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Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of receiving this message, Ralitza is unable to focus on the class discussion. Which component of the communication process does this describe?

(Multiple Choice)
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Which of the following concepts is included in the definition of interpersonal communication as discussed in the textbook?

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Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.

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The communication as interaction perspective added two dimensions to the study of communication that were not a part of the communication as action model. Those two are _____, which is a response to a message, and _____, which is the communication environment.

(Short Answer)
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Noah is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?

(Multiple Choice)
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List and explain the three reasons why we study communication as outlined in the text.

(Essay)
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Dean Barnlund suggested that when we communicate with one other person, there are at least six other "people" involved. This statement suggests that communication is _____.

(Multiple Choice)
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The simultaneous nature of communication is not considered in the "communication as transaction" model.

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According to research cited in the textbook, communication plays a role in maintaining your emotional, but not your physical health.

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Brad is angry with Angie, so while she tells him why she wants to go out to a specific restaurant for dinner, he sits perfectly still and makes no eye contact with her. In these ways, Brad is able to confuse Angie by not sending any feedback to her.

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