Question 1

According to the trait leadership approach, certain traits will mean that a person is destined to lead.

Accepted Answer

A) True 
 B)False

Question 2

Discuss when a situational leader might employ a democratic style.

Accepted Answer

A situational leader might opt for a dem

Question 3

The force field analysis technique seeks to analyze a problem by determining the _____ forces, which are forces that enhance movement toward the goal, and _____ forces, which are forces that inhibit movement toward the goal.

Accepted Answer

driving; r

Question 4

When a group establishes standards for evaluating possible solutions, they are developing their _____.

Accepted Answer

A)  problem definitions 
B)  criteria 
C)  relationships 
D)  solutions 
A)  problem definitions 
B)  criteria 
C)  relationships 
D)  solutions

Question 5

A group that is focused on the action steps needed to achieve their goal is using a results-driven structure.

Accepted Answer

A) True 
 B)False

Question 6

A _____ structure helps a group formulate the action steps it needs to take to achieve its goal.

Accepted Answer

The answer of A _____ structure helps a group formulate...

Question 7

Briefly explain the three steps for building an agenda.

Accepted Answer

First, determine your meeting goals, whi

Question 8

Which approach to leadership identifies the key task and process roles that need to be performed in a group?

Accepted Answer

A)  Situational 
B)  Trait 
C)  Transformational 
D)  Functional 
A)  Situational 
B)  Trait 
C)  Transformational 
D)  Functional

Question 9

James, Matt, Karla, and Ann meet to discuss how they will put together their class presentation on a communication theory. Ann expresses concern because she feels the presentation is not equally distributed among group members. James quickly dismisses her concern without further discussion. James would be advised to remember which of the following functions of effective group members?

Accepted Answer

A)  Identify a clear, elevating goal 
B)  Develop options 
C)  Develop sensitivity toward others 
D)  Gather and use information effectively 
A)  Identify a clear, elevating goal 
B)  Develop options 
C)  Develop sensitivity toward others 
D)  Gather and use information effectively

Question 10

When some group members are shy or uncomfortable talking in groups, it is a good idea to use nominal group technique to generate possible solutions to a problem.

Accepted Answer

A) True 
 B)False

Question 11

In what situation would it be appropriate to utilize an authoritarian leadership style with your group?

Accepted Answer

A)  When you need input from all group members. 
B)  When there is a need for a quick, important decision. 
C)  When you have more than fifteen people in the group. 
D)  When you have an agenda. 
A)  When you need input from all group members. 
B)  When there is a need for a quick, important decision. 
C)  When you have more than fifteen people in the group. 
D)  When you have an agenda.

Question 12

Carlos is trying to get some of his fellow college students to join him in cleaning up the three campus parks. Each student will earn one credit hour in general studies if they volunteer. Which of the following would be a restraining force in this situation?

Accepted Answer

A)  Students get to work for academic credit. 
B)  Many of the students want to see clean parks on campus. 
C)  It will be an opportunity to work with friends. 
D)  Students don't know where to volunteer. 
A)  Students get to work for academic credit. 
B)  Many of the students want to see clean parks on campus. 
C)  It will be an opportunity to work with friends. 
D)  Students don't know where to volunteer.

Question 13

Vigilant thinkers pay attention to the structure of the problem-solving group.

Accepted Answer

A) True 
 B)False

Question 14

You are an upperclassman working with a faculty member in your major discipline. You and the faculty member have been discussing how to help freshmen succeed in their classes. One of the pieces of information that your professor keeps bringing up is that students should spend at least three hours studying outside of class for each hour they spend in class. This amounts to nine hours a week for a typical three-hour course. To that end, you decide to construct a force field analysis on that idea to see how you might help freshmen improve. Construct a force field analysis on the topic described in the story. Once you have constructed the analysis, write a brief statement explaining what strategies you might take to help motivate students to study more.

Accepted Answer

The answers will vary; however, the stud

Question 15

In the force field analysis technique, forces that increase the likelihood that a desired goal will occur are called _____ forces.

Accepted Answer

A)  driving 
B)  placed 
C)  evaluative 
D)  restraining 
A)  driving 
B)  placed 
C)  evaluative 
D)  restraining

Question 16

According to the text, which of the following is a question that a vigilant thinker should consider?

Accepted Answer

A)  What goal does the group want to achieve? 
B)  How can conflict be minimized in the group? 
C)  How can I achieve my agenda? 
D)  How can we avoid groupthink? 
A)  What goal does the group want to achieve? 
B)  How can conflict be minimized in the group? 
C)  How can I achieve my agenda? 
D)  How can we avoid groupthink?

Question 17

The journalists' six questions method is one technique to help clarify the problem during the reflective thinking process.

Accepted Answer

A) True 
 B)False

Question 18

Identifying and defining the problem includes a discussion of who is harmed by the problem, and when the harmful effects occur.

Accepted Answer

A) True 
 B)False

Question 19

Compare and contrast trait, functional, styles, situational, and transformational group leadership and give an example of each.

Accepted Answer

The trait approach to leadership says th

Question 20

Shelby told the group that the project should be implemented by April. This is an example of establishing criteria.

Accepted Answer

A) True 
 B)False

According to the trait leadership approach, certain traits will mean that a person is destined to lead.

Discuss when a situational leader might employ a democratic style.

The force field analysis technique seeks to analyze a problem by determining the _ forces, which are forces that enhance movement toward the goal, and _ forces, which are forces that inhibit movement toward the goal.

When a group establishes standards for evaluating possible solutions, they are developing their _____.

A group that is focused on the action steps needed to achieve their goal is using a results-driven structure.

A _____ structure helps a group formulate the action steps it needs to take to achieve its goal.

Briefly explain the three steps for building an agenda.

Which approach to leadership identifies the key task and process roles that need to be performed in a group?

When some group members are shy or uncomfortable talking in groups, it is a good idea to use nominal group technique to generate possible solutions to a problem.

In what situation would it be appropriate to utilize an authoritarian leadership style with your group?

Carlos is trying to get some of his fellow college students to join him in cleaning up the three campus parks. Each student will earn one credit hour in general studies if they volunteer. Which of the following would be a restraining force in this situation?

Vigilant thinkers pay attention to the structure of the problem-solving group.

In the force field analysis technique, forces that increase the likelihood that a desired goal will occur are called _____ forces.

According to the text, which of the following is a question that a vigilant thinker should consider?

The journalists' six questions method is one technique to help clarify the problem during the reflective thinking process.

Identifying and defining the problem includes a discussion of who is harmed by the problem, and when the harmful effects occur.

Compare and contrast trait, functional, styles, situational, and transformational group leadership and give an example of each.

Shelby told the group that the project should be implemented by April. This is an example of establishing criteria.

Identifying Foundations of Human Communication

Exploring Self-Awareness and Communication

Understanding Verbal Messages

Understanding Nonverbal Messages

Listening and Responding

Adapting to Others: Diversity and Communication

Understanding Interpersonal Communication

Enhancing Relationships

Understanding Group and Team Performance

Developing Your Speech

Organizing and Outlining Your Speech

Delivering Your Speech

Speaking to Inform

Speaking to Persuade

Filters

Exam 10: Enhancing Group and Team Performance

According to the trait leadership approach, certain traits will mean that a person is destined to lead.

Discuss when a situational leader might employ a democratic style.

The force field analysis technique seeks to analyze a problem by determining the _____ forces, which are forces that enhance movement toward the goal, and _____ forces, which are forces that inhibit movement toward the goal.

When a group establishes standards for evaluating possible solutions, they are developing their _____.

A group that is focused on the action steps needed to achieve their goal is using a results-driven structure.

A _____ structure helps a group formulate the action steps it needs to take to achieve its goal.

Briefly explain the three steps for building an agenda.

Which approach to leadership identifies the key task and process roles that need to be performed in a group?

When some group members are shy or uncomfortable talking in groups, it is a good idea to use nominal group technique to generate possible solutions to a problem.

In what situation would it be appropriate to utilize an authoritarian leadership style with your group?

Carlos is trying to get some of his fellow college students to join him in cleaning up the three campus parks. Each student will earn one credit hour in general studies if they volunteer. Which of the following would be a restraining force in this situation?

Vigilant thinkers pay attention to the structure of the problem-solving group.

In the force field analysis technique, forces that increase the likelihood that a desired goal will occur are called _____ forces.

According to the text, which of the following is a question that a vigilant thinker should consider?

The journalists' six questions method is one technique to help clarify the problem during the reflective thinking process.

Identifying and defining the problem includes a discussion of who is harmed by the problem, and when the harmful effects occur.

Compare and contrast trait, functional, styles, situational, and transformational group leadership and give an example of each.

Shelby told the group that the project should be implemented by April. This is an example of establishing criteria.

Identifying Foundations of Human Communication

Exploring Self-Awareness and Communication

Understanding Verbal Messages

Understanding Nonverbal Messages

Listening and Responding

Adapting to Others: Diversity and Communication

Understanding Interpersonal Communication

Enhancing Relationships

Understanding Group and Team Performance

Developing Your Speech

Organizing and Outlining Your Speech

Delivering Your Speech

Speaking to Inform

Speaking to Persuade

Filters

The force field analysis technique seeks to analyze a problem by determining the _ forces, which are forces that enhance movement toward the goal, and _ forces, which are forces that inhibit movement toward the goal.