Question 1

Most groups make decisions but may not solve problems..

Accepted Answer

A) True 
 B)False

Question 2

Asking if there are 3,487 steps to the top of the Statue of Liberty is a question of

Accepted Answer

A) fact. 
B) value. 
C) policy. 
D) procedure. 
E) conjecture. 
A) fact. 
B) value. 
C) policy. 
D) procedure. 
E) conjecture.

Question 3

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,a group of staff members requests more freedom to decide how they will work on assigned projects rather than following the strict rules and instructions of their manager.In this particular case,___________may discourage and demoralize a strong group of workers.

Accepted Answer

A) politics 
B) preexisting preferences 
C) power 
D) organizational culture 
E) confirmation bias 
A) politics 
B) preexisting preferences 
C) power 
D) organizational culture 
E) confirmation bias

Question 4

All of the following guidelines help a group achieve consensus EXCEPT

Accepted Answer

A) get everyone involved in the discussion. 
B) welcome differences ofopinion. 
C) listen carefullyto othermembers. 
D) use techniques such astradingone decisionforanother. 
E) don't be stubborn and argue onlyforyourown position. 
A) get everyone involved in the discussion. 
B) welcome differences ofopinion. 
C) listen carefullyto othermembers. 
D) use techniques such astradingone decisionforanother. 
E) don't be stubborn and argue onlyforyourown position.

Question 5

Asking whether the drinking age will be lowered to 18 is a question of

Accepted Answer

A) fact. 
B) value. 
C) policy. 
D) procedure. 
E) conjecture. 
A) fact. 
B) value. 
C) policy. 
D) procedure. 
E) conjecture.

Question 6

Voting works best when a group is pressed for time and the issue is not highly controversial..

Accepted Answer

A) True 
 B)False

Question 7

Analysis paralysis occurs when group members are so focused on getting their own way,they fail to make a decision..

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the stage of the creative problem solving process in which group members recognize a breakthrough and work to build up on or improve an idea?

Accepted Answer

A) Investigation 
B) Imagination 
C) Incubation 
D) Insight 
E) Interrogation 
A) Investigation 
B) Imagination 
C) Incubation 
D) Insight 
E) Interrogation

Question 9

In a Nominal Group Technique (NGT)session,each group member writes down his or her ideas before sharing them with others..

Accepted Answer

A) True 
 B)False

Question 10

Nominal Group Technique is a way of minimizing participation in problem solving and maximizing interpersonal interaction and debate..

Accepted Answer

A) True 
 B)False

Question 11

Groupmemberswho say"Itjustfeelslike the rightthingtodo"aremostlikely usingthe decision-making style.

Accepted Answer

A) rational 
B) intuitive 
C) dependent 
D) avoidant 
E) spontaneous 
A) rational 
B) intuitive 
C) dependent 
D) avoidant 
E) spontaneous

Question 12

When a group uses creativity to enhance problem solving,insight represents the "aha" moment that occurs when a new approach or solution emerges..

Accepted Answer

A) True 
 B)False

Question 13

As a rule,group problem solving generates more ideas and produces better solutions to complex problems..

Accepted Answer

A) True 
 B)False

Question 14

A basic principle of brainstorming is that deferring judgment and withholding immediate criticisms improves the quality of input..

Accepted Answer

A) True 
 B)False

Question 15

Which of the five prerequisites for group decision making and problem solving is highlighted in the following research finding: A group's ability to gather and retain a wide range of information is the single most important determinant of high-quality decision making?

Accepted Answer

A) A Clear goal 
B) Quality Content 
C) Structured Procedures 
D) Commitment to Deliberation 
E) Collaborative Communication Climate 
A) A Clear goal 
B) Quality Content 
C) Structured Procedures 
D) Commitment to Deliberation 
E) Collaborative Communication Climate

Question 16

Decreasing Options Technique (DOT)is a brainstorming technique intended primarily to generate more ideas..

Accepted Answer

A) True 
 B)False

Question 17

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes,what problem-solving reality may impair group effectiveness?

Accepted Answer

A) Politics 
B) Preexisting preferences 
C) Power 
D) Procedural paralysis 
E) Polychronics 
A) Politics 
B) Preexisting preferences 
C) Power 
D) Procedural paralysis 
E) Polychronics

Question 18

DuringPhase 1(Idea Generation)ofNominalGroup Technique,

Accepted Answer

A) members explain their support or nonsupport for each item. 
B) members,in turn,present one idea from their privately written list. 
C) members discuss the merits of each idea before voting occurs. 
D) members vote by ranking or rating ideas privately and in writing. 
E) the group decision is the mathematically pooled outcome of members' individualvotes. 
A) members explain their support or nonsupport for each item. 
B) members,in turn,present one idea from their privately written list. 
C) members discuss the merits of each idea before voting occurs. 
D) members vote by ranking or rating ideas privately and in writing. 
E) the group decision is the mathematically pooled outcome of members' individualvotes.

Question 19

An important element of the creative problem-solving process is to be judgmental of ideas..

Accepted Answer

A) True 
 B)False

Question 20

One of the reasons groups are often reluctant to think creatively is that they have preconceived notions about what can and can't be done.In such cases,your group may want to try the _______ method of enhancing creativity.

Accepted Answer

A) controljudgment 
B) ask "whatif?" 
C) encourage innovation 
D) use metaphors 
E) use imitation 
A) controljudgment 
B) ask "whatif?" 
C) encourage innovation 
D) use metaphors 
E) use imitation

Most groups make decisions but may not solve problems..

Asking if there are 3,487 steps to the top of the Statue of Liberty is a question of

All of the following guidelines help a group achieve consensus EXCEPT

Asking whether the drinking age will be lowered to 18 is a question of

Voting works best when a group is pressed for time and the issue is not highly controversial..

Analysis paralysis occurs when group members are so focused on getting their own way,they fail to make a decision..

Which of the following is the stage of the creative problem solving process in which group members recognize a breakthrough and work to build up on or improve an idea?

In a Nominal Group Technique (NGT)session,each group member writes down his or her ideas before sharing them with others..

Nominal Group Technique is a way of minimizing participation in problem solving and maximizing interpersonal interaction and debate..

Groupmemberswho say"Itjustfeelslike the rightthingtodo"aremostlikely usingthe decision-making style.

When a group uses creativity to enhance problem solving,insight represents the "aha" moment that occurs when a new approach or solution emerges..

As a rule,group problem solving generates more ideas and produces better solutions to complex problems..

A basic principle of brainstorming is that deferring judgment and withholding immediate criticisms improves the quality of input..

Which of the five prerequisites for group decision making and problem solving is highlighted in the following research finding: A group's ability to gather and retain a wide range of information is the single most important determinant of high-quality decision making?

Decreasing Options Technique (DOT)is a brainstorming technique intended primarily to generate more ideas..

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes,what problem-solving reality may impair group effectiveness?

DuringPhase 1(Idea Generation)ofNominalGroup Technique,

An important element of the creative problem-solving process is to be judgmental of ideas..

One of the reasons groups are often reluctant to think creatively is that they have preconceived notions about what can and can't be done.In such cases,your group may want to try the _______ method of enhancing creativity.

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Critical Thinking and Argumentation in Groups

Planning and Conducting Meetings

Filters

Exam 12: Group Presentations

Most groups make decisions but may not solve problems..

Asking if there are 3,487 steps to the top of the Statue of Liberty is a question of

All of the following guidelines help a group achieve consensus EXCEPT

Asking whether the drinking age will be lowered to 18 is a question of

Voting works best when a group is pressed for time and the issue is not highly controversial..

Analysis paralysis occurs when group members are so focused on getting their own way,they fail to make a decision..

Which of the following is the stage of the creative problem solving process in which group members recognize a breakthrough and work to build up on or improve an idea?

In a Nominal Group Technique (NGT)session,each group member writes down his or her ideas before sharing them with others..

Nominal Group Technique is a way of minimizing participation in problem solving and maximizing interpersonal interaction and debate..

Groupmemberswho say"Itjustfeelslike the rightthingtodo"aremostlikely usingthe decision-making style.

When a group uses creativity to enhance problem solving,insight represents the "aha" moment that occurs when a new approach or solution emerges..

As a rule,group problem solving generates more ideas and produces better solutions to complex problems..

A basic principle of brainstorming is that deferring judgment and withholding immediate criticisms improves the quality of input..

Which of the five prerequisites for group decision making and problem solving is highlighted in the following research finding: A group's ability to gather and retain a wide range of information is the single most important determinant of high-quality decision making?

Decreasing Options Technique (DOT)is a brainstorming technique intended primarily to generate more ideas..

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes,what problem-solving reality may impair group effectiveness?

DuringPhase 1(Idea Generation)ofNominalGroup Technique,

An important element of the creative problem-solving process is to be judgmental of ideas..

One of the reasons groups are often reluctant to think creatively is that they have preconceived notions about what can and can't be done.In such cases,your group may want to try the _______ method of enhancing creativity.

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Critical Thinking and Argumentation in Groups

Planning and Conducting Meetings

Filters