Exam 10: Coordination in a Supply Chain

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How do improperly structured incentives lead to a lack of coordination in the supply chain?

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Incentive obstacles refer to situations where incentives offered to different stages or participants in a supply chain lead to actions that increase variability and reduce total supply chain profits.Incentives that focus only on the local impact of an action result in decisions that do not maximize total supply chain profits.Buying decisions based on maximizing profits at a single stage of the supply chain lead to ordering policies that do not maximize supply chain profits.
Improperly structured sales force incentives are a significant obstacle to coordination in the supply chain.In many firms,sales force incentives are based on the amount the sales force sells during an evaluation period of a month or a quarter.The sales typically measured by a manufacturer are the quantity sold to distributors or retailers (sell-in),not the quantity sold to final customers (sell-through).Measuring performance based on sell-in is often justified on the grounds that the manufacturer's sales force does not control sell-through.This leads to spikes in orders that do not reflect actual customer needs.

The impact of the lack of coordination on supply chain processes decreases for the following measure.

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The bullwhip effect decreases

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Trade promotions and other short-term discounts offered by a manufacturer result in large orders during the promotion period followed by very small orders after that.

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The bullwhip effect reduces the profitability of a supply chain by making it simpler to provide a given level of product availability.

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The sales typically measured by a manufacturer are

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A lack of coordination occurs either because different stages of the supply chain have objectives that conflict or because information moving between stages gets delayed and distorted.

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Incentives that focus only on the local impact of an action result in decisions that

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When a firm places orders in lot sizes that are much larger than the lot sizes in which demand arises,

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If demand is uncertain,a manufacturer can incentivize retailers to provide high levels of product availability by using

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Pricing obstacles refer to situations in which the pricing policies for a product lead to an increase in variability of orders placed.

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Describe the impact of behavioral obstacles on supply chain coordination.

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The bullwhip effect decreases

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All transportation decisions should be evaluated based on their effect on

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Coordination requires every stage of the supply chain to focus on

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Information distortion is exaggerated by the fact that

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Mickey the manager reviewed his company's customers' orders for the past year and compared the variability of those orders with the variability of the orders he placed with his suppliers.This comparison allowed him to estimate his own company's contribution to

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The lack of information sharing between the retailer and manufacturer leads to a large fluctuation in manufacturer orders.

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Supply chain coordination requires each stage of the supply chain to take into account the impact its actions have on other stages.

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What is the responsibility of a designated category leader?

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