Exam 10: The Project Manager

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A capable project manager provides opportunities for learning and development by encouraging individuals to assume the initiative, take risks, and make decisions.

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Open communication and a climate of trust are prerequisites for introducing change, reducing resistance to change, and gaining commitment to the change.

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Whenever a customer requests changes, the project manager should

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Project managers tend to be pessimistic and negative.

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The project manager should panic; she or he has to look ruffled.

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The project manager leads by making things happen.

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Learning and development are lifetime activities-there's no finish line.

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The project manager can try to provide "stretch" assignments that require individual team members to extend their knowledge and accomplish more than they may think they can.

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There _____ to develop the skills necessary to be an effective project manager.

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