Exam 8: Personal Relationships

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Networking groups always utilize face-to-face communication.

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Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.

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The five phases are forming, storming, norming, performing, and adjourning; groups begin by forming, or seeking direction about the group's task and procedures.

The purpose of support groups is to help run an organization.

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A leader who focuses on getting the job done, keeps members on track, and follows a strict agenda is identified as:

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Group communication that returns the group to its task or purpose after the group has gotten off track is referred to as:

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Provide a definition of a group consistent with the definition given in Chapter 7.

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Gouran and Hirokawa's functional theory of group decision-making suggests group should begin by:

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Certain types of groups are less structured and formal than others.

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A formal group is distinguished from other types of groups because it:

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Irving Janis identified groupthink as a phenomenon that occurs in groups that are:

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A creative group is distinguished from other types of groups because it:

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An advisory group is distinguished from other types of groups because it:

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Small groups have little impact on our everyday lives.

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Communication in a group must always be formal in nature and must always involve all group members.

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Cohesiveness, or the ability of group members to work in unison, is:

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A group's culture is reflected in its members':

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Group communication that helps keep people on track and moving forward is referred to as:

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Distinguish between primary and secondary groups and explain the characteristics of each.

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Explain the similarity and difference between formal and advisory groups.

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A leader who pays attention to members' feelings, comfort, and satisfaction with outcomes is identified as:

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