Question 1

Job evaluation is mainly concerned with establishing internal pay equity.

Accepted Answer

A) True 
 B)False

Question 2

You are a pension consultant.In designing pension plans for companies you need to know that the trend for retirement is:

Accepted Answer

A)  the average age has remained about the same. 
B)  the average age is lower than it used to be. 
C)  there is no discernible trend. 
D)  the median age has been cyclical,being lower in good economic times and higher in poor economic times. 
E)  the median age is higher than it used to be. 
A)  the average age has remained about the same. 
B)  the average age is lower than it used to be. 
C)  there is no discernible trend. 
D)  the median age has been cyclical,being lower in good economic times and higher in poor economic times. 
E)  the median age is higher than it used to be.

Question 3

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the __________ approach is being used.

Accepted Answer

A)  aptitude testing 
B)  behaviour-based interviewing 
C)  curveball 
D)  testing 
E)  assessment centre 
A)  aptitude testing 
B)  behaviour-based interviewing 
C)  curveball 
D)  testing 
E)  assessment centre

Question 4

Lily has decided that 10 percent of the employees in her department will be categorized as "outstanding." Lily is using the ______ of performance appraisal.

Accepted Answer

A)  simple ranking method 
B)  complex ranking method 
C)  forced distribution method 
D)  graphic rating scale method 
E)  all-or-nothing method 
A)  simple ranking method 
B)  complex ranking method 
C)  forced distribution method 
D)  graphic rating scale method 
E)  all-or-nothing method

Question 5

When managers conduct a job analysis,they may use this information to

Accepted Answer

A)  establish performance appraisal systems. 
B)  develop appropriate selection methods. 
C)  set equitable compensation rates. 
D)  start planning for the organization's future HR needs. 
E)  all of these. 
A)  establish performance appraisal systems. 
B)  develop appropriate selection methods. 
C)  set equitable compensation rates. 
D)  start planning for the organization's future HR needs. 
E)  all of these.

Question 6

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

Accepted Answer

A)  The former applies only to government employees,while the latter applies only to private-sector employees. 
B)  The former prohibits employment discrimination against four designated groups (women,visible minorities,Aboriginal people,and people with disabilities),while the latter prohibits a variety of practices in recruiting,selecting,and dismissing personnel. 
C)  The former supersedes the latter. 
D)  The former doesn't try to achieve employment equity,while the latter does. 
E)  All of these statements are correct. 
A)  The former applies only to government employees,while the latter applies only to private-sector employees. 
B)  The former prohibits employment discrimination against four designated groups (women,visible minorities,Aboriginal people,and people with disabilities),while the latter prohibits a variety of practices in recruiting,selecting,and dismissing personnel. 
C)  The former supersedes the latter. 
D)  The former doesn't try to achieve employment equity,while the latter does. 
E)  All of these statements are correct.

Question 7

A performance appraisal is primarily used to judge the effectiveness of training,such as an accident prevention program.

Accepted Answer

A) True 
 B)False

Question 8

Jerry,a marketing manager,has just conducted screening interviews with several job candidates.What should he do next?

Accepted Answer

A)  Consider applications and resumes 
B)  Give a polygraph test 
C)  Give an ability/aptitude test 
D)  Give medical/drug/polygraph tests 
E)  Check references 
A)  Consider applications and resumes 
B)  Give a polygraph test 
C)  Give an ability/aptitude test 
D)  Give medical/drug/polygraph tests 
E)  Check references

Question 9

George,the Director of Human Resources,must start planning for human resources.What are the first two steps involved in planning for human resources?

Accepted Answer

A)  Employee development and internal promotion 
B)  Job analysis and recruiting 
C)  Labour supply and labour demand 
D)  Job analysis and forecasting 
E)  Recruiting and preparation of job descriptions 
A)  Employee development and internal promotion 
B)  Job analysis and recruiting 
C)  Labour supply and labour demand 
D)  Job analysis and forecasting 
E)  Recruiting and preparation of job descriptions

Question 10

The DuPont Corporation offers a course for managers that teaches them to acknowledge the individuality of each person they employ.This is an example of

Accepted Answer

A)  employment equity. 
B)  affirmative action. 
C)  workforce diversity. 
D)  bona fide occupational requirement. 
E)  sensitivity training. 
A)  employment equity. 
B)  affirmative action. 
C)  workforce diversity. 
D)  bona fide occupational requirement. 
E)  sensitivity training.

Question 11

Cindy has identified the skills,abilities,and other credentials necessary for a database administrator in her organization.She will record this information in a(n)

Accepted Answer

A)  job description. 
B)  employee analysis. 
C)  job specification. 
D)  staffing survey. 
E)  on-the-job training agreement. 
A)  job description. 
B)  employee analysis. 
C)  job specification. 
D)  staffing survey. 
E)  on-the-job training agreement.

Question 12

Which of the following is true with respect to mandated benefits?

Accepted Answer

A)  The Canada Pension Plan is in a deficit position,and it is doubtful that people retiring after 2030 will get their full entitlement from the plan. 
B)  Employment insurance premiums for employees are $3.80 per hundred dollars of earnings. 
C)  The workers' compensation premiums are related to each employer's expected future experience with job-related accidents and illnesses. 
D)  Only employers pay premiums to an employment insurance fund. 
E)  All of these statements are true. 
A)  The Canada Pension Plan is in a deficit position,and it is doubtful that people retiring after 2030 will get their full entitlement from the plan. 
B)  Employment insurance premiums for employees are $3.80 per hundred dollars of earnings. 
C)  The workers' compensation premiums are related to each employer's expected future experience with job-related accidents and illnesses. 
D)  Only employers pay premiums to an employment insurance fund. 
E)  All of these statements are true.

Question 13

This developmental process may be formal or informal and would include such items as being shown how to use the photocopier or how to operate a new electronic mail system.It is called

Accepted Answer

A)  performance appraisal. 
B)  orientation. 
C)  off-the-job training. 
D)  on-the-job training. 
E)  management development. 
A)  performance appraisal. 
B)  orientation. 
C)  off-the-job training. 
D)  on-the-job training. 
E)  management development.

Question 14

Sarah has the responsibility of developing a document that outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it.She is developing a

Accepted Answer

A)  job specification. 
B)  job quantification. 
C)  recruitment effort. 
D)  job description. 
E)  job advertisement. 
A)  job specification. 
B)  job quantification. 
C)  recruitment effort. 
D)  job description. 
E)  job advertisement.

Question 15

Networking and mentoring are informal means of management development.

Accepted Answer

A) True 
 B)False

Question 16

Workforce management systems

Accepted Answer

A)  pay the most productive employees more than the less productive employees. 
B)  schedule the most productive staff to work at the store's busiest times. 
C)  focus on forming the most highly productive work teams. 
D)  manage the workforce so that employee satisfaction is maximized. 
E)  manage the workforce so that team incentives are emphasized,not individual incentives. 
A)  pay the most productive employees more than the less productive employees. 
B)  schedule the most productive staff to work at the store's busiest times. 
C)  focus on forming the most highly productive work teams. 
D)  manage the workforce so that employee satisfaction is maximized. 
E)  manage the workforce so that team incentives are emphasized,not individual incentives.

Question 17

Brown Corp.distribute bonuses to all employees based upon reduced costs from working more efficiently.The company is using ___________.

Accepted Answer

A)  a profit-sharing plan. 
B)  a gain-sharing plan. 
C)  a merit salary system. 
D)  a bona fide occupational requirement. 
E)  an assessment centre. 
A)  a profit-sharing plan. 
B)  a gain-sharing plan. 
C)  a merit salary system. 
D)  a bona fide occupational requirement. 
E)  an assessment centre.

Question 18

Which of the following is correct with regard to knowledge workers?

Accepted Answer

A)  They add value to an organization because of their connections to technical workers in other firms. 
B)  They tend to work for traditional manufacturing firms. 
C)  The need for knowledge workers is gradually declining as the general education level of the workforce increases. 
D)  Training updates are important for knowledge workers so that their skills do not become obsolete. 
E)  All of these. 
A)  They add value to an organization because of their connections to technical workers in other firms. 
B)  They tend to work for traditional manufacturing firms. 
C)  The need for knowledge workers is gradually declining as the general education level of the workforce increases. 
D)  Training updates are important for knowledge workers so that their skills do not become obsolete. 
E)  All of these.

Question 19

In an effort to reduce costs,companies are hiring contingent workers.Explain how this statement can be misleading.

Accepted Answer

Employers must be able to document their

Question 20

What are the key activities of human resource management?

Accepted Answer

- attracting,develop

Job evaluation is mainly concerned with establishing internal pay equity.

You are a pension consultant.In designing pension plans for companies you need to know that the trend for retirement is:

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the __________ approach is being used.

Lily has decided that 10 percent of the employees in her department will be categorized as "outstanding." Lily is using the ______ of performance appraisal.

When managers conduct a job analysis,they may use this information to

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

A performance appraisal is primarily used to judge the effectiveness of training,such as an accident prevention program.

Jerry,a marketing manager,has just conducted screening interviews with several job candidates.What should he do next?

George,the Director of Human Resources,must start planning for human resources.What are the first two steps involved in planning for human resources?

The DuPont Corporation offers a course for managers that teaches them to acknowledge the individuality of each person they employ.This is an example of

Cindy has identified the skills,abilities,and other credentials necessary for a database administrator in her organization.She will record this information in a(n)

Which of the following is true with respect to mandated benefits?

This developmental process may be formal or informal and would include such items as being shown how to use the photocopier or how to operate a new electronic mail system.It is called

Sarah has the responsibility of developing a document that outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it.She is developing a

Networking and mentoring are informal means of management development.

Workforce management systems

Brown Corp.distribute bonuses to all employees based upon reduced costs from working more efficiently.The company is using ___________.

Which of the following is correct with regard to knowledge workers?

In an effort to reduce costs,companies are hiring contingent workers.Explain how this statement can be misleading.

What are the key activities of human resource management?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources

Job evaluation is mainly concerned with establishing internal pay equity.

You are a pension consultant.In designing pension plans for companies you need to know that the trend for retirement is:

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the __________ approach is being used.

Lily has decided that 10 percent of the employees in her department will be categorized as "outstanding." Lily is using the ______ of performance appraisal.

When managers conduct a job analysis,they may use this information to

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

A performance appraisal is primarily used to judge the effectiveness of training,such as an accident prevention program.

Jerry,a marketing manager,has just conducted screening interviews with several job candidates.What should he do next?

George,the Director of Human Resources,must start planning for human resources.What are the first two steps involved in planning for human resources?

The DuPont Corporation offers a course for managers that teaches them to acknowledge the individuality of each person they employ.This is an example of

Cindy has identified the skills,abilities,and other credentials necessary for a database administrator in her organization.She will record this information in a(n)

Which of the following is true with respect to mandated benefits?

This developmental process may be formal or informal and would include such items as being shown how to use the photocopier or how to operate a new electronic mail system.It is called

Sarah has the responsibility of developing a document that outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it.She is developing a

Networking and mentoring are informal means of management development.

Workforce management systems

Brown Corp.distribute bonuses to all employees based upon reduced costs from working more efficiently.The company is using ___________.

Which of the following is correct with regard to knowledge workers?

In an effort to reduce costs,companies are hiring contingent workers.Explain how this statement can be misleading.

What are the key activities of human resource management?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters