Question 1

It is easier to calculate the margin of supporting activities than primary activities.

Accepted Answer

A) True 
 B)False

Question 2

________ includes general management, finance, accounting, legal, and government affairs.

Accepted Answer

A) Human resources 
B) Research and development 
C) Firm infrastructure 
D) Operations management 
A) Human resources 
B) Research and development 
C) Firm infrastructure 
D) Operations management

Question 3

Porter's model of business activities includes ________, which are interactions across value activities.

Accepted Answer

A) linkages 
B) evaluations 
C) iterations 
D) operations 
A) linkages 
B) evaluations 
C) iterations 
D) operations

Question 4

How did Porter define technology, human resources, and firm infrastructure?

Accepted Answer

Porter defined technology broadly.It inc

Question 5

The support activities in the generic value chain facilitate the primary activities and contribute only indirectly to the production, sale, and service of the product.

Accepted Answer

A) True 
 B)False

Question 6

An organization responds to the structure of its industry by choosing a ________ strategy.

Accepted Answer

A) competitive 
B) growth 
C) leadership 
D) diversification 
A) competitive 
B) growth 
C) leadership 
D) diversification

Question 7

If the costs of switching to another vendor are high, then the bargaining power of the customer is low.

Accepted Answer

A) True 
 B)False

Question 8

If the price of an alternative is lower than the price of an existing product, and customers perceive similar benefits from both the products, then the ________.

Accepted Answer

A) switching cost is high 
B) price of the product should be increased to retain market share 
C) threat from the substitute is strong 
D) customers' bargaining power decreases 
A) switching cost is high 
B) price of the product should be increased to retain market share 
C) threat from the substitute is strong 
D) customers' bargaining power decreases

Question 9

Describe Porter's five forces model.

Accepted Answer

Organizational strategy begins with an a

Question 10

The availability of substitutes plays a role in determining the bargaining power of suppliers for industrial clients.

Accepted Answer

A) True 
 B)False

Question 11

A company uses the outbound logistics activity to deliver the finished product to a customer.

Accepted Answer

A) True 
 B)False

Question 12

Each stage of the generic value chain reduces the value of the product.

Accepted Answer

A) True 
 B)False

Question 13

Substitutions may not be viable options for some industrial clients due to ________ or physical distance limitations.

Accepted Answer

A) the lack of rival suppliers 
B) the lack of internal technical expertise 
C) the loss of customers 
D) the loss of investors 
A) the lack of rival suppliers 
B) the lack of internal technical expertise 
C) the loss of customers 
D) the loss of investors

Question 14

A firm introduces a new range of laptops that concentrate on delivering good graphics performance.Which of the following competitive strategies has the firm adopted if these laptops have relatively low prices?

Accepted Answer

A) focused differentiation 
B) focused low cost 
C) industry-wide differentiation 
D) industry-wide low cost 
A) focused differentiation 
B) focused low cost 
C) industry-wide differentiation 
D) industry-wide low cost

Question 15

Which of the following is true of new entrants?

Accepted Answer

A) They have strong customer loyalty. 
B) They will have records on customers' purchase habits. 
C) They can capture the market with new and innovative services. 
D) They can lock in suppliers to gain a competitive advantage. 
A) They have strong customer loyalty. 
B) They will have records on customers' purchase habits. 
C) They can capture the market with new and innovative services. 
D) They can lock in suppliers to gain a competitive advantage.

Question 16

Focused differentiation is a strategy in which a product is unique and is used by a wide range of consumers.

Accepted Answer

A) True 
 B)False

Question 17

The bargaining power of ________ is one of the five competitive forces in Porter's five forces model.

Accepted Answer

A) investors 
B) competitors 
C) employees 
D) customers 
A) investors 
B) competitors 
C) employees 
D) customers

Question 18

Which of the following statements is true of business processes?

Accepted Answer

A) If a value chain's margin is negative, the value should be decreased. 
B) Value chain activities differ based on the business processes being used. 
C) If a value chain's margin is negative, the costs of the value chain should be increased. 
D) The processes implementing a value chain must create sufficient value to cover their costs. 
A) If a value chain's margin is negative, the value should be decreased. 
B) Value chain activities differ based on the business processes being used. 
C) If a value chain's margin is negative, the costs of the value chain should be increased. 
D) The processes implementing a value chain must create sufficient value to cover their costs.

Question 19

Porter defined ________ as the amount of money that a customer is willing to pay for a resource, product, or service.

Accepted Answer

A) margin 
B) profit 
C) price 
D) value 
A) margin 
B) profit 
C) price 
D) value

Question 20

According to Porter's five forces model, a company is profitable if all the five forces are strong.

Accepted Answer

A) True 
 B)False

Exam 3: Organizational Strategy, Information Systems

It is easier to calculate the margin of supporting activities than primary activities.

________ includes general management, finance, accounting, legal, and government affairs.

Porter's model of business activities includes ________, which are interactions across value activities.

How did Porter define technology, human resources, and firm infrastructure?

The support activities in the generic value chain facilitate the primary activities and contribute only indirectly to the production, sale, and service of the product.

An organization responds to the structure of its industry by choosing a ________ strategy.

If the costs of switching to another vendor are high, then the bargaining power of the customer is low.

If the price of an alternative is lower than the price of an existing product, and customers perceive similar benefits from both the products, then the ________.

Describe Porter's five forces model.

The availability of substitutes plays a role in determining the bargaining power of suppliers for industrial clients.

A company uses the outbound logistics activity to deliver the finished product to a customer.

Each stage of the generic value chain reduces the value of the product.

Substitutions may not be viable options for some industrial clients due to ________ or physical distance limitations.

A firm introduces a new range of laptops that concentrate on delivering good graphics performance.Which of the following competitive strategies has the firm adopted if these laptops have relatively low prices?

Which of the following is true of new entrants?

Focused differentiation is a strategy in which a product is unique and is used by a wide range of consumers.

The bargaining power of ________ is one of the five competitive forces in Porter's five forces model.

Which of the following statements is true of business processes?

Porter defined ________ as the amount of money that a customer is willing to pay for a resource, product, or service.

According to Porter's five forces model, a company is profitable if all the five forces are strong.

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The Cloud

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Collaboration Information Systems for Decision Making

Collaborative Information Systems for Student Projects

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Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

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Supply Chain Management

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Reporting Systems and Olap

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International Mis

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