Exam 6: Project Team Building,Conflict,and Negotiation

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The first step in assembling a project team is to talk to potential team members.

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The behavioral view of conflict is that conflict has a negative effect on organizations.

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The globalization committee was halfway through their first meeting before the team leader realized that his boss had granted him authority that wasn't going to be agreed to by the functional managers of his team.After the meeting,his team members reported back to their units and the team leader's phone began to ring.The source of the conflict he is about to experience is:

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Team building and conflict management skills are two of the most important people skills that project managers can cultivate.

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How can project managers promote a sense of enthusiasm within the project team?

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Some of the team members took great delight in stirring the pot at team meetings.They knew just how to get each team member agitated and then sat back and enjoyed the show.These troublemakers defended their actions by claiming that they took the:

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What are the primary ways of resolving conflict? Which is most effective?

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It appeared that everyone on the project team was finally on board; Jim would bring the doughnuts to all team meetings and Jenny would make the coffee.Fully caffeinated and on a sugar high,the team was coming together and fully committed to the project development process.The team was now planted firmly in the:

(Multiple Choice)
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You have assembled your project team,and as luck would have it,you added every person to your team that you wanted.Your team has a diverse set of skills,and each member has at least one skill that another doesn't have.This is why you chose each one; otherwise you couldn't hope to deliver the project.What is wrong with segmenting the team in terms of their specific duties?

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Virtual teams are often slowed down by difficulty with:

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When negotiating,it is important to remember that for every position,there are usually several alternatives that can satisfy it.

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Which of the following phenomena would be most likely to occur if the project team did NOT have clear and commonly understood project goals?

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Andy Ambiguous concluded the project meeting and the puzzled team compared notes as they walked down the hall from the meeting room.Each team member had a different spin on what their assignment was before the next meeting and this was sure to create some problems,thanks to the:

(Multiple Choice)
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Cross-functional cooperation directly influences both the actual implementation of the project and the team members' assessment that the project experience was worthwhile.

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High turnover among project team members is a key element of success since new team members will bring fresh perspectives and ideas to the group.

(True/False)
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A key determinant of project success is a:

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The Dean's laissez faire attitude hit its zenith when he had missed five department chair meetings in a row despite the pressing needs of the MBA Curriculum Revision Team.No one was sure what to do so they did nothing,and the MBA program remained as it had always been as the revision team slunk back to their offices.If only there had been:

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Project team productivity is at its peak during the norming phase of group development.

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Productive interdependencies hinge upon:

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With a failure to secure personnel releases from functional managers,a project manager should:

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