Question 1

Calvin dislikes his job.While at work,he often feels frustrated and upset.Calvin's tendency to experience these and similar emotions is an example of

Accepted Answer

A) cynicism. 
B) an external locus of control. 
C) negative affect. 
D) interpersonal violence. 
A) cynicism. 
B) an external locus of control. 
C) negative affect. 
D) interpersonal violence.

Question 2

Frank and Lillian Gillbreth applied scientific methodology to the study of

Accepted Answer

A) hiring employees. 
B) firing employees. 
C) sexual harassment. 
D) worker efficiency. 
A) hiring employees. 
B) firing employees. 
C) sexual harassment. 
D) worker efficiency.

Question 3

Breaking into smaller groups to work on the same problem is one technique to avoid _____________,a problem associated with teamwork.

Accepted Answer

A) groupthink 
B) laissez-faire leadership 
C) social loafing 
D) charismatic leadership 
A) groupthink 
B) laissez-faire leadership 
C) social loafing 
D) charismatic leadership

Question 4

Ada dislikes her job and calls in sick more than other employees.Sometimes Ada fakes an illness to avoid work,and sometimes she actually feels unwell,but could still go to work if she really wanted to.This is an example of how job dissatisfaction can lead to

Accepted Answer

A) turnover. 
B) absenteeism. 
C) cynicism. 
D) attrition. 
A) turnover. 
B) absenteeism. 
C) cynicism. 
D) attrition.

Question 5

According to your textbook,which of the following is a drawback to the traditional approach to evaluations,where employees are evaluated by their immediate supervisors?

Accepted Answer

A) Supervisors have no incentive to perform accurate evaluations. 
B) Supervisors only have one perspective on an employee. 
C) Evaluating subordinates typically takes up too much of a supervisor's time. 
D) Most supervisors are not qualified to accurately evaluate their subordinates. 
A) Supervisors have no incentive to perform accurate evaluations. 
B) Supervisors only have one perspective on an employee. 
C) Evaluating subordinates typically takes up too much of a supervisor's time. 
D) Most supervisors are not qualified to accurately evaluate their subordinates.

Question 6

Which of the following would be an example of a virtual team?

Accepted Answer

A) A group of workers around the globe who coordinate their efforts through teleconferencing and email 
B) A computer simulation of how employees might interact 
C) A group of employees who have similar jobs,but who do not actually interact with one another 
D) A group of employees in which one member does the majority of the work that is claimed by the team 
A) A group of workers around the globe who coordinate their efforts through teleconferencing and email 
B) A computer simulation of how employees might interact 
C) A group of employees who have similar jobs,but who do not actually interact with one another 
D) A group of employees in which one member does the majority of the work that is claimed by the team

Question 7

KSAOs stands for

Accepted Answer

A) knowledge,skills,abilities,and other traits. 
B) knowledge-based situational aptitude objective. 
C) knowing,speaking,auditing,and other skills. 
D) the Kentucky Survey of Assessment Organizations. 
A) knowledge,skills,abilities,and other traits. 
B) knowledge-based situational aptitude objective. 
C) knowing,speaking,auditing,and other skills. 
D) the Kentucky Survey of Assessment Organizations.

Question 8

Assertiveness is best characterized by:

Accepted Answer

A) how strict a person is. 
B) the degree to which a person protects his or her interests. 
C) how closely a leader monitors others. 
D) adherence to written policies. 
A) how strict a person is. 
B) the degree to which a person protects his or her interests. 
C) how closely a leader monitors others. 
D) adherence to written policies.

Question 9

Dwight is a very hands-off boss.He is technically in charge of running the office,but in reality the employees do what they want.Dwight's style of leadership is best describes as

Accepted Answer

A) transactional. 
B) laissez-faire. 
C) abusive. 
D) transformational. 
A) transactional. 
B) laissez-faire. 
C) abusive. 
D) transformational.

Question 10

Which of the following statements is true regarding the use of personality-based selection tests for hiring?

Accepted Answer

A) Some personality traits can be useful predictors of performance at various jobs. 
B) Personality traits can be useful predictors of which candidates will do poorly at a job,but do not predict which candidates are likely to succeed. 
C) Conscientiousness is the only personality trait that correlates with performance across a wide range of jobs. 
D) Personality-based selection tests are not a useful tool for predicting job performance. 
A) Some personality traits can be useful predictors of performance at various jobs. 
B) Personality traits can be useful predictors of which candidates will do poorly at a job,but do not predict which candidates are likely to succeed. 
C) Conscientiousness is the only personality trait that correlates with performance across a wide range of jobs. 
D) Personality-based selection tests are not a useful tool for predicting job performance.

Question 11

Sapna has been sexually harassed by a coworker for several months,although he has never touched her.Which of the following is the most likely reason she has not reported the harassment or taken any actions to stop it?

Accepted Answer

A) Sapna secretly enjoys the attention on some level. 
B) The harassment does not meet the technical definition of harassment because the coworker has not touched her inappropriately. 
C) The harassment does not meet the technical definition of harassment because the harassment is coming from a coworker,not a superior. 
D) Sapna is afraid of retaliation if she reports her coworker. 
A) Sapna secretly enjoys the attention on some level. 
B) The harassment does not meet the technical definition of harassment because the coworker has not touched her inappropriately. 
C) The harassment does not meet the technical definition of harassment because the harassment is coming from a coworker,not a superior. 
D) Sapna is afraid of retaliation if she reports her coworker.

Question 12

Peggy is a stock trader for a small company.Her performance evaluations have always been positive.However,3 months ago the company hired a new trader whose performance is much better than all of the other traders,including Peggy.At her next evaluation,Peggy's boss tells her that she is underperforming and must do better.This is likely an example of

Accepted Answer

A) the halo effect. 
B) trait affectivity. 
C) the contrast effect. 
D) stereotype threat. 
A) the halo effect. 
B) trait affectivity. 
C) the contrast effect. 
D) stereotype threat.

Question 13

Which of the following is generally true about transactional leadership?

Accepted Answer

A) It is the preferred style of management. 
B) It is the least preferred form of management. 
C) It is less inspiring than laissez-fair leadership,but can still be effective. 
D) It is less inspiring than transformational leadership,but can still be effective. 
A) It is the preferred style of management. 
B) It is the least preferred form of management. 
C) It is less inspiring than laissez-fair leadership,but can still be effective. 
D) It is less inspiring than transformational leadership,but can still be effective.

Question 14

Generally speaking,which of the following is the most desirable style of leadership?

Accepted Answer

A) transactional 
B) assertive 
C) laissez-faire 
D) transformational 
A) transactional 
B) assertive 
C) laissez-faire 
D) transformational

Question 15

According to a job posting in the newspaper,candidates for the position must know how to design webpages,be skilled at working on their own,and creative.This is a description of the ___________ for the job.

Accepted Answer

A) ONET 
B) KSAOs 
C) SIOP 
D) NEO-PI 
A) ONET 
B) KSAOs 
C) SIOP 
D) NEO-PI

Question 16

Although sexual harassment can be somewhat difficult to define,a key part of the definition is

Accepted Answer

A) physical contact. 
B) requests for sexual favors. 
C) unwelcomed sexual attention. 
D) anything sexual in nature in the workplace. 
A) physical contact. 
B) requests for sexual favors. 
C) unwelcomed sexual attention. 
D) anything sexual in nature in the workplace.

Question 17

Which of the following is true regarding the use of personality-based tests in employee selection?

Accepted Answer

A) Personality traits can be used to rule out applicants,but do not predict which applicants will likely succeed. 
B) Personality traits can be used to predict which applicants will likely succeed at a job,but cannot be used to rule out applicants. 
C) Personality traits can be used to both identify applicants who are likely to succeed,and rule out those who are likely to be problematic. 
D) Personality-based tests are not useful in selecting employees. 
A) Personality traits can be used to rule out applicants,but do not predict which applicants will likely succeed. 
B) Personality traits can be used to predict which applicants will likely succeed at a job,but cannot be used to rule out applicants. 
C) Personality traits can be used to both identify applicants who are likely to succeed,and rule out those who are likely to be problematic. 
D) Personality-based tests are not useful in selecting employees.

Question 18

In the second half of the 20th century,the U.S.economy shifted away from industrial jobs and towards service industry and office jobs.How did this impact the development of I/O psychology?

Accepted Answer

A) Factories began hiring psychologists to lure employees back to industrial jobs. 
B) Workplace psychologists began to focus on the hiring and training of employees. 
C) Workplace psychology began to include more focus on the culture and organizational qualities of work. 
D) Psychologists realized that factory and office work environments were very similar. 
A) Factories began hiring psychologists to lure employees back to industrial jobs. 
B) Workplace psychologists began to focus on the hiring and training of employees. 
C) Workplace psychology began to include more focus on the culture and organizational qualities of work. 
D) Psychologists realized that factory and office work environments were very similar.

Question 19

When evaluating a subordinate,Tyrell tries to determine if he or she goes beyond what is strictly expected of them.For example,he was pleased to learn that one of his subordinates stayed late last week to help train a new employee.What aspect is Tyrell evaluating the subordinates on?

Accepted Answer

A) task performance 
B) altruism 
C) organizational citizenship behavior 
D) positive affect 
A) task performance 
B) altruism 
C) organizational citizenship behavior 
D) positive affect

Question 20

Which of the following is true according to research discussed in your textbook?

Accepted Answer

A) Pessimism is more common among East Asians than among European Americans. 
B) Pessimism is more common among European Americans than among East Asians. 
C) There are no cultural differences in the levels of pessimism between European Americans and East Asians. 
D) Pessimism almost always impairs job performance. 
A) Pessimism is more common among East Asians than among European Americans. 
B) Pessimism is more common among European Americans than among East Asians. 
C) There are no cultural differences in the levels of pessimism between European Americans and East Asians. 
D) Pessimism almost always impairs job performance.

Calvin dislikes his job.While at work,he often feels frustrated and upset.Calvin's tendency to experience these and similar emotions is an example of

Frank and Lillian Gillbreth applied scientific methodology to the study of

Breaking into smaller groups to work on the same problem is one technique to avoid _____________,a problem associated with teamwork.

Ada dislikes her job and calls in sick more than other employees.Sometimes Ada fakes an illness to avoid work,and sometimes she actually feels unwell,but could still go to work if she really wanted to.This is an example of how job dissatisfaction can lead to

According to your textbook,which of the following is a drawback to the traditional approach to evaluations,where employees are evaluated by their immediate supervisors?

Which of the following would be an example of a virtual team?

KSAOs stands for

Assertiveness is best characterized by:

Dwight is a very hands-off boss.He is technically in charge of running the office,but in reality the employees do what they want.Dwight's style of leadership is best describes as

Which of the following statements is true regarding the use of personality-based selection tests for hiring?

Sapna has been sexually harassed by a coworker for several months,although he has never touched her.Which of the following is the most likely reason she has not reported the harassment or taken any actions to stop it?

Which of the following is generally true about transactional leadership?

Generally speaking,which of the following is the most desirable style of leadership?

According to a job posting in the newspaper,candidates for the position must know how to design webpages,be skilled at working on their own,and creative.This is a description of the ___________ for the job.

Although sexual harassment can be somewhat difficult to define,a key part of the definition is

Which of the following is true regarding the use of personality-based tests in employee selection?

In the second half of the 20^th century,the U.S.economy shifted away from industrial jobs and towards service industry and office jobs.How did this impact the development of I/O psychology?

When evaluating a subordinate,Tyrell tries to determine if he or she goes beyond what is strictly expected of them.For example,he was pleased to learn that one of his subordinates stayed late last week to help train a new employee.What aspect is Tyrell evaluating the subordinates on?

Which of the following is true according to research discussed in your textbook?

Introducing Psychological Science

Reading and Evaluating Scientific Research

Biological Psychology

Sensation and Perception

Consciousness

Learning

Memory

Thought and Language

Intelligence, aptitude, and Cognitive Abilities

Life Span Development

Motivation and Emotion

Personality

Psychological Disorders

Therapies

Social Psychology

Krause and Corts

Filters

Exam 17: Krause and Corts

Calvin dislikes his job.While at work,he often feels frustrated and upset.Calvin's tendency to experience these and similar emotions is an example of

Frank and Lillian Gillbreth applied scientific methodology to the study of

Breaking into smaller groups to work on the same problem is one technique to avoid _____________,a problem associated with teamwork.

Ada dislikes her job and calls in sick more than other employees.Sometimes Ada fakes an illness to avoid work,and sometimes she actually feels unwell,but could still go to work if she really wanted to.This is an example of how job dissatisfaction can lead to

According to your textbook,which of the following is a drawback to the traditional approach to evaluations,where employees are evaluated by their immediate supervisors?

Which of the following would be an example of a virtual team?

KSAOs stands for

Assertiveness is best characterized by:

Dwight is a very hands-off boss.He is technically in charge of running the office,but in reality the employees do what they want.Dwight's style of leadership is best describes as

Which of the following statements is true regarding the use of personality-based selection tests for hiring?

Sapna has been sexually harassed by a coworker for several months,although he has never touched her.Which of the following is the most likely reason she has not reported the harassment or taken any actions to stop it?

Which of the following is generally true about transactional leadership?

Generally speaking,which of the following is the most desirable style of leadership?

According to a job posting in the newspaper,candidates for the position must know how to design webpages,be skilled at working on their own,and creative.This is a description of the ___________ for the job.

Although sexual harassment can be somewhat difficult to define,a key part of the definition is

Which of the following is true regarding the use of personality-based tests in employee selection?

In the second half of the 20th century,the U.S.economy shifted away from industrial jobs and towards service industry and office jobs.How did this impact the development of I/O psychology?

When evaluating a subordinate,Tyrell tries to determine if he or she goes beyond what is strictly expected of them.For example,he was pleased to learn that one of his subordinates stayed late last week to help train a new employee.What aspect is Tyrell evaluating the subordinates on?

Which of the following is true according to research discussed in your textbook?

Introducing Psychological Science

Reading and Evaluating Scientific Research

Biological Psychology

Sensation and Perception

Consciousness

Learning

Memory

Thought and Language

Intelligence, aptitude, and Cognitive Abilities

Life Span Development

Motivation and Emotion

Personality

Psychological Disorders

Therapies

Social Psychology

Krause and Corts

Filters

In the second half of the 20^th century,the U.S.economy shifted away from industrial jobs and towards service industry and office jobs.How did this impact the development of I/O psychology?