Question 1

Which of the following knowledge management strategies should be used with strategically valuable information?

Accepted Answer

A)  develop plans to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  create backup copies to be stored remotely and delete information from the system 
D)  automate collection and archiving to achieve cost-effectiveness 
A)  develop plans to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  create backup copies to be stored remotely and delete information from the system 
D)  automate collection and archiving to achieve cost-effectiveness

Question 2

A(n) ________ is a self-contained digital resource embedded in an e-learning course that can be edited and reused for other purposes.

Accepted Answer

A)  learning object 
B)  applet 
C)  mashup 
D)  dashboard 
A)  learning object 
B)  applet 
C)  mashup 
D)  dashboard

Question 3

Which of the following is an accurate definition of knowledge management?

Accepted Answer

A)  a field which analyzes public capital and its role in community development 
B)  a field where researchers investigate roles that tangible assets play 
C)  a field which studies how tangible assets contribute to competitive advantage 
D)  a field which uses practices and strategies to manage intellectual capital 
A)  a field which analyzes public capital and its role in community development 
B)  a field where researchers investigate roles that tangible assets play 
C)  a field which studies how tangible assets contribute to competitive advantage 
D)  a field which uses practices and strategies to manage intellectual capital

Question 4

Which of the following functions is performed by an instructional designer in an e-learning process?

Accepted Answer

A)  deciding the content of the course 
B)  developing best strategies for the e-learning program 
C)  managing and tracking budgets for the process 
D)  defining the goals and objectives of the project 
A)  deciding the content of the course 
B)  developing best strategies for the e-learning program 
C)  managing and tracking budgets for the process 
D)  defining the goals and objectives of the project

Question 5

Hybrid e-learning programs consist exclusively of online activities in which students use online materials independently.

Accepted Answer

A) True 
 B)False

Question 6

A function of the expert location system is to ________.

Accepted Answer

A)  mimic the reasoning of a human expert, drawing from a base of knowledge about a particular subject area to come to a decision or recommendation 
B)  analyze popularity of products through market basket analysis 
C)  find people in an organization with specific types of skills 
D)  locate a person's whereabouts through the geographic navigation system 
A)  mimic the reasoning of a human expert, drawing from a base of knowledge about a particular subject area to come to a decision or recommendation 
B)  analyze popularity of products through market basket analysis 
C)  find people in an organization with specific types of skills 
D)  locate a person's whereabouts through the geographic navigation system

Question 7

The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.

Accepted Answer

A)  operational information 
B)  strategically valuable information 
C)  redundant information 
D)  compliance information 
A)  operational information 
B)  strategically valuable information 
C)  redundant information 
D)  compliance information

Question 8

Which of the following types of captured knowledge is ideal for developing strategies to experiment with and invest in?

Accepted Answer

A)  operational information 
B)  compliance information 
C)  redundant information 
D)  strategically valuable information 
A)  operational information 
B)  compliance information 
C)  redundant information 
D)  strategically valuable information

Question 9

The semantic web makes it possible for agents to integrate information from many different databases and collections with different structures, terms, and entity names.

Accepted Answer

A) True 
 B)False

Question 10

Asynchronous interaction in e-learning programs are achieved through virtual classrooms and chat sessions.

Accepted Answer

A) True 
 B)False

Question 11

Dense connections in a social analysis map represent ________.

Accepted Answer

A)  people at the top management level in an organization 
B)  people at the mid-level management level in an organization 
C)  people's actual position on a hierarchical organizational chart 
D)  people in informal networks who are willing to provide assistance 
A)  people at the top management level in an organization 
B)  people at the mid-level management level in an organization 
C)  people's actual position on a hierarchical organizational chart 
D)  people in informal networks who are willing to provide assistance

Question 12

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is true of structural capital?

Accepted Answer

A)  It consists of electronically documented knowledge of a company's operations. 
B)  It consists of hierarchical relationships that an organization's employees maintain amongst one another. 
C)  It consists of structured relationships that the company's employees maintain with their clients. 
D)  It consists of knowledge of an organization that cannot be documented. 
A)  It consists of electronically documented knowledge of a company's operations. 
B)  It consists of hierarchical relationships that an organization's employees maintain amongst one another. 
C)  It consists of structured relationships that the company's employees maintain with their clients. 
D)  It consists of knowledge of an organization that cannot be documented.

Question 14

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

Accepted Answer

A) True 
 B)False

Question 15

________ refers to a system in which online resources and their relationships can be read and understood by computers.

Accepted Answer

A)  Semantic web 
B)  Walled garden 
C)  Mashup 
D)  Virtualization engine 
A)  Semantic web 
B)  Walled garden 
C)  Mashup 
D)  Virtualization engine

Question 16

Which of the following statements is true of social network analysis?

Accepted Answer

A)  It displays connections of an individual's actual position on a hierarchical organizational chart. 
B)  It displays dense connections for people who are unwilling to provide assistance. 
C)  It provides insights into network clusters and the roles different people play as leaders. 
D)  It treats individuals as discrete units of analysis, instead of focussing on how the structure of ties affects individuals and their relationships. 
A)  It displays connections of an individual's actual position on a hierarchical organizational chart. 
B)  It displays dense connections for people who are unwilling to provide assistance. 
C)  It provides insights into network clusters and the roles different people play as leaders. 
D)  It treats individuals as discrete units of analysis, instead of focussing on how the structure of ties affects individuals and their relationships.

Question 17

Which of the following contributes to successful knowledge management?

Accepted Answer

A)  copying and editing electronic files with different versions 
B)  saving and documenting redundant information 
C)  understanding the organization's specific needs to identify goals 
D)  identifying broadly defined, diverse goals and aims 
A)  copying and editing electronic files with different versions 
B)  saving and documenting redundant information 
C)  understanding the organization's specific needs to identify goals 
D)  identifying broadly defined, diverse goals and aims

Question 18

The manager in an e-learning program who pays the bills is called a(n) ________.

Accepted Answer

A)  instructional designer 
B)  semantic reasoner 
C)  subject matter expert 
D)  project sponsor 
A)  instructional designer 
B)  semantic reasoner 
C)  subject matter expert 
D)  project sponsor

Question 19

________ comprises of knowledge stored as documentation about business processes, patents, policies, and other aspects of the organization's operations, often stored electronically.

Accepted Answer

A)  Social capital 
B)  Venture capital 
C)  Equity capital 
D)  Structural capital 
A)  Social capital 
B)  Venture capital 
C)  Equity capital 
D)  Structural capital

Question 20

________ describes the number and quality of relationships an organization's employees maintain with one another as well as with clients, customers, suppliers, and prospective employees.

Accepted Answer

A)  Structural capital 
B)  Venture capital 
C)  Equity capital 
D)  Social capital 
A)  Structural capital 
B)  Venture capital 
C)  Equity capital 
D)  Social capital

Which of the following knowledge management strategies should be used with strategically valuable information?

A(n) ________ is a self-contained digital resource embedded in an e-learning course that can be edited and reused for other purposes.

Which of the following is an accurate definition of knowledge management?

Which of the following functions is performed by an instructional designer in an e-learning process?

Hybrid e-learning programs consist exclusively of online activities in which students use online materials independently.

A function of the expert location system is to ________.

The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.

Which of the following types of captured knowledge is ideal for developing strategies to experiment with and invest in?

The semantic web makes it possible for agents to integrate information from many different databases and collections with different structures, terms, and entity names.

Asynchronous interaction in e-learning programs are achieved through virtual classrooms and chat sessions.

Dense connections in a social analysis map represent ________.

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Which of the following statements is true of structural capital?

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

________ refers to a system in which online resources and their relationships can be read and understood by computers.

Which of the following statements is true of social network analysis?

Which of the following contributes to successful knowledge management?

The manager in an e-learning program who pays the bills is called a(n) ________.

________ comprises of knowledge stored as documentation about business processes, patents, policies, and other aspects of the organization's operations, often stored electronically.

________ describes the number and quality of relationships an organization's employees maintain with one another as well as with clients, customers, suppliers, and prospective employees.

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Filters

Exam 9: Knowledge Management and E-Learning

Which of the following knowledge management strategies should be used with strategically valuable information?

A(n) ________ is a self-contained digital resource embedded in an e-learning course that can be edited and reused for other purposes.

Which of the following is an accurate definition of knowledge management?

Which of the following functions is performed by an instructional designer in an e-learning process?

Hybrid e-learning programs consist exclusively of online activities in which students use online materials independently.

A function of the expert location system is to ________.

The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.

Which of the following types of captured knowledge is ideal for developing strategies to experiment with and invest in?

The semantic web makes it possible for agents to integrate information from many different databases and collections with different structures, terms, and entity names.

Asynchronous interaction in e-learning programs are achieved through virtual classrooms and chat sessions.

Dense connections in a social analysis map represent ________.

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Which of the following statements is true of structural capital?

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

________ refers to a system in which online resources and their relationships can be read and understood by computers.

Which of the following statements is true of social network analysis?

Which of the following contributes to successful knowledge management?

The manager in an e-learning program who pays the bills is called a(n) ________.

________ comprises of knowledge stored as documentation about business processes, patents, policies, and other aspects of the organization's operations, often stored electronically.

________ describes the number and quality of relationships an organization's employees maintain with one another as well as with clients, customers, suppliers, and prospective employees.

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Filters