Exam 14: Decentralisation and Modern Performance Management Systems the Balanced Scorecard

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Finley Company has its company headquarters based in Raleigh,North Carolina,and has six individual retail stores spread throughout North Carolina and Virginia.Which of the following costs would most likely be treated as a common cost for segmented reporting purposes?

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Which types of quality costs are incurred once the product is produced and then found to be defective before being sold to customers?

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Graham Pottery Inc. Graham Pottery Inc. produces an item that gives rise to the following activities: Activity Hours Processing (two departments) 25 Inspecting 2 Rework 1 Moving (three moves) 6 Waiting (for the second process) 18 Storage (before delivery to the customer) 24 -The total manufacturing cycle time is:

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Fun Treats Inc.sells a variety of drink and food products including fruit juice and ice cream.The segmented income statements for these two products are as follows: Sales \ 500000 \ 600000 Variable expenses Contribution margin 300000 300000 Traceable fixed expense Segment margin The company's management is considering a special advertising campaign that will run on a Saturday morning when many children are watching television.The advertising campaign is expected to cost $25 000 and only one product can be featured.In-house marketing studies show that the campaign could increase sales of the fruit juice division by $100 000 or increase sales of the ice cream division by $100 000. The marketing supervisor has decided that since both products have the same segment margin,the company will be equally as well off regardless of which product is featured. Required: A. Do you agee ar disagee wrth the marketing sugervest? Why ar why not. B. Which product do you feel should be featured? Show calculations to support your anfwer.

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Which types of quality costs are incurred to eliminate quality problems before they occur?

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Grandma’s Jellies Inc. Grandma’s Jellies Inc. produces and distributes a variety of jellies. Two hundred jars of jelly are produced in a single batch. The following activities are performed per batch: Activity Hours Processing (two departments) 6 Inspecting 1 Moving (three moves) 3 Waiting (for the second process) 4 Storage (before delivery to the customer) 10 -The manufacturing cycle efficiency per batch is:

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Residual income:

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Grandma’s Jellies Inc. Grandma’s Jellies Inc. produces and distributes a variety of jellies. Two hundred jars of jelly are produced in a single batch. The following activities are performed per batch: Activity Hours Processing (two departments) 6 Inspecting 1 Moving (three moves) 3 Waiting (for the second process) 4 Storage (before delivery to the customer) 10 -The manufacturing cycle time per batch is:

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Determining the market share for a company's product would be a measure of performance under which perspective of the balanced scorecard?

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WSR Inc. WSR Inc. sells a variety of drink and food products including potato chips and soft drink. The segmented income statements for these two products are as follows: Sales \ 800000 \ 900000 Variable expenses Contribution margin 600000 585000 Traceable fixed expense Segment margin WSR’s management is considering a special advertising campaign that will run during a major sporting event. The advertising campaign is expected to cost $30 000 and only one product can be featured. In-house marketing studies show that the campaign could increase sales of the soft drink division by $200 000 or increase sales of the chips division by $275 000. -What will be the overall net effect on the company's total profits if the advertising focuses on soft drink?

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B & B Inc. B & B Inc. manufactures and produces widgets and has the following data available for the year: Units started into production 160000 Total good units completed 140000 Total hours of value-added production time 170000 Total production hours 250000 -RWhat is the total throughput per production hour?

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Describe the learning and growth perspective of the balanced scorecard and provide an example of a critical success factor for this perspective.

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A manager of a cost centre would most likely be held responsible for which of the following variances?

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The manager of a revenue centre has control over:

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Which of the following statements regarding the structure of organisations is false?

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HNW Ltd. HNW Ltd. manufactures and sells food processors. A popular consumer magazine has recently evaluated food processors and has ranked HNW’s processors as being of ‘poor quality’. As a result, HNW’s management team has begun to analyse all costs associated with their food processors in more detail, and the following data has been compiled: Scrap costs \ 80000 Quality training 75000 Warranty claims 100000 Rework costs 50000 Inspection of incoming materials 30000 Product quality audits 60000 Statistical nrocess control 40000 -What are HNW's total appraisal (detection)costs?

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Boone Manufacturing Boone Manufacturing produces a variety of lamp shades which it sells to retail stores throughout the country. The following data is available for the year: -What is the manufacturing cycle time efficiency for the year?

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HNW Ltd. HNW Ltd. manufactures and sells food processors. A popular consumer magazine has recently evaluated food processors and has ranked HNW’s processors as being of ‘poor quality’. As a result, HNW’s management team has begun to analyse all costs associated with their food processors in more detail, and the following data has been compiled: Scrap costs \ 80000 Quality training 75000 Warranty claims 100000 Rework costs 50000 Inspection of incoming materials 30000 Product quality audits 60000 Statistical nrocess control 40000 -What are HNW's total prevention costs?

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You are the manager of a new restaurant in town.List one method that you might use as a measure of quality.

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Which types of quality costs are incurred in the course of inspecting,identifying,and isolating defective products and services before they reach the customer?

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