Question 1

Age, or even the generation an employee belongs to, does not affect how they prefer to learn.

Accepted Answer

A) True 
 B)False

Question 2

In the process of developing a competency model, the job or position to be analyzed is identified after _____.

Accepted Answer

A)  the needs assessment strategy is selected 
B)  the effective and ineffective job performers are identified 
C)  the business strategy and goals are identified 
D)  the competencies responsible for effective and ineffective performance are identified 
A)  the needs assessment strategy is selected 
B)  the effective and ineffective job performers are identified 
C)  the business strategy and goals are identified 
D)  the competencies responsible for effective and ineffective performance are identified

Question 3

It is important to assess trainees' level of cognitive ability during the needs assessment process because cognitive ability is the person characteristic that most strongly impacts trainees' confidence to learn.

Accepted Answer

A) True 
 B)False

Question 4

_____ relates to intellectual capability and general intelligence.

Accepted Answer

A)  Basic skills 
B)  Cognitive ability 
C)  Self-efficacy 
D)  Reading ability 
A)  Basic skills 
B)  Cognitive ability 
C)  Self-efficacy 
D)  Reading ability

Question 5

Surveys do not allow many employees to participate in the needs assessment process.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

Accepted Answer

A)  Survey 
B)  Observation 
C)  Focus group 
D)  Interview 
A)  Survey 
B)  Observation 
C)  Focus group 
D)  Interview

Question 7

Name and describe the three levels of analyses for conducting a needs assessment.

Accepted Answer

Organization analysis involves determini

Question 8

Which of the following statements is true of rapid needs assessment?

Accepted Answer

A)  It involves using a large amount of resources such as money and SMEs. 
B)  It ultimately results in the sacrifice of the quality of the process. 
C)  Its scope is independent of the size of the potential pressure point. 
D)  It opts for methods that provide results in which trainers have the greatest confidence. 
A)  It involves using a large amount of resources such as money and SMEs. 
B)  It ultimately results in the sacrifice of the quality of the process. 
C)  Its scope is independent of the size of the potential pressure point. 
D)  It opts for methods that provide results in which trainers have the greatest confidence.

Question 9

Which of the following statements is most true about age and generation in the context of training?

Accepted Answer

A)  The speed with which people process information increases with age. 
B)  Gen Xers dislike close supervision. 
C)  Motivation tends to decrease with age. 
D)  Traditionalists prefer more of a self-directed training environment. 
A)  The speed with which people process information increases with age. 
B)  Gen Xers dislike close supervision. 
C)  Motivation tends to decrease with age. 
D)  Traditionalists prefer more of a self-directed training environment.

Question 10

In which of the following instances is training most likely needed?

Accepted Answer

A)  Employees have the knowledge and skill to perform a job, but they have inadequate input. 
B)  Employees have the knowledge and skill to perform a job, but they lack feedback. 
C)  Employees lack the knowledge and skill to perform a job, but the other factors are satisfactory. 
D)  Employees have the knowledge and skill to perform a job, but the consequences are inadequate. 
A)  Employees have the knowledge and skill to perform a job, but they have inadequate input. 
B)  Employees have the knowledge and skill to perform a job, but they lack feedback. 
C)  Employees lack the knowledge and skill to perform a job, but the other factors are satisfactory. 
D)  Employees have the knowledge and skill to perform a job, but the consequences are inadequate.

Question 11

Which of the following is considered an "input" in the context of person analysis?

Accepted Answer

A)  Awareness of performance standards 
B)  Social support 
C)  Cognitive ability 
D)  Workgroup norms 
A)  Awareness of performance standards 
B)  Social support 
C)  Cognitive ability 
D)  Workgroup norms

Question 12

The importance of cognitive ability for job success increases with job complexity.

Accepted Answer

A) True 
 B)False

Question 13

Why should upper level managers be included in the needs assessment process?

Accepted Answer

Upper-level managers need to help determ

Question 14

Which of the following statements is true of competency models?

Accepted Answer

A)  They are not useful for recruitment and selection. 
B)  They fail to identify the best employees to fill open positions. 
C)  They cannot be used for performance management. 
D)  Traditionally, needs assessment failed to focus on competencies 
A)  They are not useful for recruitment and selection. 
B)  They fail to identify the best employees to fill open positions. 
C)  They cannot be used for performance management. 
D)  Traditionally, needs assessment failed to focus on competencies

Question 15

In person analysis, _____ relate(s) to resources employees need to help them learn.

Accepted Answer

A)  outputs 
B)  inputs 
C)  consequences 
D)  feedback 
A)  outputs 
B)  inputs 
C)  consequences 
D)  feedback

Question 16

The first step in task analysis is to _____.

Accepted Answer

A)  develop a preliminary list of tasks performed on the job 
B)  select the job or jobs to be analyzed 
C)  identify the KSAOs important for successful task performance 
D)  identify important and frequently performed tasks for which training is required 
A)  develop a preliminary list of tasks performed on the job 
B)  select the job or jobs to be analyzed 
C)  identify the KSAOs important for successful task performance 
D)  identify important and frequently performed tasks for which training is required

Question 17

Describe the advantages and disadvantages of observation, interviews, and the use of historical data as methods for conducting a needs assessment.

Accepted Answer

Observation
Advantages: relevant data, m

Question 18

Which of the following issues is addressed by task analysis?

Accepted Answer

A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should training be built or bought? 
A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should training be built or bought?

Question 19

_____ are useful with complex or controversial issues.

Accepted Answer

A)  Surveys 
B)  Observations 
C)  Focus groups 
D)  Historical data reviews 
A)  Surveys 
B)  Observations 
C)  Focus groups 
D)  Historical data reviews

Question 20

Competency models are typically only used for training purposes.

Accepted Answer

A) True 
 B)False

Age, or even the generation an employee belongs to, does not affect how they prefer to learn.

In the process of developing a competency model, the job or position to be analyzed is identified after _____.

It is important to assess trainees' level of cognitive ability during the needs assessment process because cognitive ability is the person characteristic that most strongly impacts trainees' confidence to learn.

_____ relates to intellectual capability and general intelligence.

Surveys do not allow many employees to participate in the needs assessment process.

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

Name and describe the three levels of analyses for conducting a needs assessment.

Which of the following statements is true of rapid needs assessment?

Which of the following statements is most true about age and generation in the context of training?

In which of the following instances is training most likely needed?

Which of the following is considered an "input" in the context of person analysis?

The importance of cognitive ability for job success increases with job complexity.

Why should upper level managers be included in the needs assessment process?

Which of the following statements is true of competency models?

In person analysis, _____ relate(s) to resources employees need to help them learn.

The first step in task analysis is to _____.

Describe the advantages and disadvantages of observation, interviews, and the use of historical data as methods for conducting a needs assessment.

Which of the following issues is addressed by task analysis?

_____ are useful with complex or controversial issues.

Competency models are typically only used for training purposes.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Traini

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Exam 3: Needs Assessment

Age, or even the generation an employee belongs to, does not affect how they prefer to learn.

In the process of developing a competency model, the job or position to be analyzed is identified after _____.

It is important to assess trainees' level of cognitive ability during the needs assessment process because cognitive ability is the person characteristic that most strongly impacts trainees' confidence to learn.

_____ relates to intellectual capability and general intelligence.

Surveys do not allow many employees to participate in the needs assessment process.

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

Name and describe the three levels of analyses for conducting a needs assessment.

Which of the following statements is true of rapid needs assessment?

Which of the following statements is most true about age and generation in the context of training?

In which of the following instances is training most likely needed?

Which of the following is considered an "input" in the context of person analysis?

The importance of cognitive ability for job success increases with job complexity.

Why should upper level managers be included in the needs assessment process?

Which of the following statements is true of competency models?

In person analysis, _____ relate(s) to resources employees need to help them learn.

The first step in task analysis is to _____.

Describe the advantages and disadvantages of observation, interviews, and the use of historical data as methods for conducting a needs assessment.

Which of the following issues is addressed by task analysis?

_____ are useful with complex or controversial issues.

Competency models are typically only used for training purposes.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Traini

Filters