Exam 13: Supply Chain Process Integration

When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

Training of supply chain partner employees is also known as collaborative education,and can result in more successful supply chains and higher partner returns.

Lack of knowledge,uncertainty,and lack of trust between people and organizations are some primary obstacles preventing organizations from sharing information with supply-chain partners,as well as among coworkers.

According to the text,all of the following are considered key supply chain business processes EXCEPT:

Which of the following is a vital element in developing a strong supply chain through the practice of process integration?

Due to supply rationing,a buyer is being allotted 90% of her total orders.As a result,the buyer inflates her subsequent orders in an attempt to meet her real needs for demand.This strategy is known as:

Which of the following identifies the key customers,determines their needs,and then develops products and/or services to meet those needs?

The ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.

The textbook lists the following activities as Supply Chain Risk Management activities: a.Increasing safety stock and forward buying b.Identify backup suppliers and logistics services c.Diversify the supply base d.Utilize a supply chain IT system e.Develop a formal risk management program​For each also provide the downside of utilizing that particular strategy.

Which of the following is important for external process integration to be successful?