Question 1

All of the following are challenges of outsourcing except:

Accepted Answer

A)  Contract length. 
B)  Competitive edge. 
C)  Confidentiality. 
D)  Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market. 
A)  Contract length. 
B)  Competitive edge. 
C)  Confidentiality. 
D)  Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market.

Question 2

What is the outsourcing option that includes the closest location and direct customer control?

Accepted Answer

A)  Onshore outsourcing 
B)  Nearshore outsourcing 
C)  Offshore outsourcing 
D)  None of these 
A)  Onshore outsourcing 
B)  Nearshore outsourcing 
C)  Offshore outsourcing 
D)  None of these

Question 3

Which of the following are the influential driver(s)affecting the growth of outsourcing markets?

Accepted Answer

A)  Core competencies 
B)  Rapid growth 
C)  Industry changes 
D)  All of these 
A)  Core competencies 
B)  Rapid growth 
C)  Industry changes 
D)  All of these

Question 4

Human resources is the most commonly outsourced function.

Accepted Answer

A) True 
 B)False

Question 5

Financial savings,increased technical abilities,and _________ agility are the benefits an organization can receive from outsourcing.

Accepted Answer

The answer of Financial savings,increased technical abilities,and _________ agility are...

Question 6

What is a project deliverable?

Accepted Answer

A)  A temporary endeavor undertaken to create a unique product or service. 
B)  The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. 
C)  Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
D)  Represents key dates when a certain group of activities must be performed. 
A)  A temporary endeavor undertaken to create a unique product or service. 
B)  The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. 
C)  Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
D)  Represents key dates when a certain group of activities must be performed.

Question 7

Which of the following is the least common function outsourced?

Accepted Answer

A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales 
A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales

Question 8

What is the number one reason that IT projects fall behind schedule or fail?

Accepted Answer

A)  Change in business goals during the project. 
B)  Lack of support from business management. 
C)  Poor planning or poor project management. 
D)  Change in technology during the project. 
A)  Change in business goals during the project. 
B)  Lack of support from business management. 
C)  Poor planning or poor project management. 
D)  Change in technology during the project.

Question 9

What are the three primary variables (or triple constraints)in any project?

Accepted Answer

A)  Time, cost, expense 
B)  Time, expense, requirements 
C)  Time, cost, scope 
D)  Time, cost, quality 
A)  Time, cost, expense 
B)  Time, expense, requirements 
C)  Time, cost, scope 
D)  Time, cost, quality

Question 10

What is a project milestone?

Accepted Answer

A)  Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
B)  A key date by which a certain group of activities must be performed. 
C)  An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget. 
D)  An internal department that oversees all organizational projects. 
A)  Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
B)  A key date by which a certain group of activities must be performed. 
C)  An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget. 
D)  An internal department that oversees all organizational projects.

Question 11

Time,cost,and ___________ are the three primary variables in any project.

Accepted Answer

The answer of Time,cost,and ___________ are the three primary variables...

Question 12

Describe the challenges of outsourcing.

Accepted Answer

Competitive edge - effective and innovat

Question 13

What is a project management office (PMO)?

Accepted Answer

A)  Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
B)  Represents key dates when certain groups of activities must be performed. 
C)  An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget. 
D)  An internal department that oversees all organizational projects. 
A)  Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. 
B)  Represents key dates when certain groups of activities must be performed. 
C)  An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget. 
D)  An internal department that oversees all organizational projects.

Question 14

Which of the following is the primary reason why companies outsource?

Accepted Answer

A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes. 
A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes.

Question 15

___________ outsourcing uses organizations from developing countries to write code and develop systems.

Accepted Answer

The answer of ___________ outsourcing uses organizations from developing countries...

Question 16

The project management ____________ is an internal department that oversees all organizational projects.

Accepted Answer

The answer of The project management ____________ is an internal...

Question 17

The triple constraint includes time,cost,and quality.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the most common function outsourced?

Accepted Answer

A)  MIS 
B)  HR 
C)  Finance 
D)  Marketing/sales 
A)  MIS 
B)  HR 
C)  Finance 
D)  Marketing/sales

Exam 19: Managing Organizational Projects

All of the following are challenges of outsourcing except:

What is the outsourcing option that includes the closest location and direct customer control?

Which of the following are the influential driver(s)affecting the growth of outsourcing markets?

Human resources is the most commonly outsourced function.

Financial savings,increased technical abilities,and _________ agility are the benefits an organization can receive from outsourcing.

What is a project deliverable?

Which of the following is the least common function outsourced?

What is the number one reason that IT projects fall behind schedule or fail?

What are the three primary variables (or triple constraints)in any project?

What is a project milestone?

Time,cost,and ___________ are the three primary variables in any project.

Describe the challenges of outsourcing.

What is a project management office (PMO)?

Which of the following is the primary reason why companies outsource?

___________ outsourcing uses organizations from developing countries to write code and develop systems.

The project management ____________ is an internal department that oversees all organizational projects.

The triple constraint includes time,cost,and quality.

Which of the following is the most common function outsourced?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing Organizational Information

Storing Organizational Information-Databases

Accessing Organizational Information-Data Warehouse

Enabling the Organization-Decision Making

Extending the Organization-Supply Chain Management

Building a Customer-Centric Organization-Customer Relationship Management

Integrating the Organization From End to End-Enterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Developing a 21st-Century Organization

Business Basics

Business Process

Hardware and Software Basics

Mis Infrastructures

Networks and Telecommunications

Information Security

Ethics

Operations Management

Sustainable Mis Infrastructures

Business Intelligence

Global Information Systems

Global Trends

Filters