Question 1

________ simplifies the task of creating one's own website to review products, discuss hobbies, or express opinions about any subject.

Accepted Answer

A) Instant messaging 
B) Emailing 
C) Blogging 
D) Web conferencing 
A) Instant messaging 
B) Emailing 
C) Blogging 
D) Web conferencing

Question 2

What is a group decision support system?

Accepted Answer

A) a collaborative technology that reaches out to large groups of customers and is used to market products 
B) a software that supports employee-customer interaction to help a firm collect feedback on product performance 
C) a collaborative technology that helps teams brainstorm and exchange views about a topic to come to an agreement 
D) a technology that allows the top management to interact with customers from various segments of their markets 
A) a collaborative technology that reaches out to large groups of customers and is used to market products 
B) a software that supports employee-customer interaction to help a firm collect feedback on product performance 
C) a collaborative technology that helps teams brainstorm and exchange views about a topic to come to an agreement 
D) a technology that allows the top management to interact with customers from various segments of their markets

Question 3

What is the purpose of the "presence awareness" feature on instant messaging software?

Accepted Answer

A) It allows users to upload photos and videos that help them increase their online presence. 
B) It allows users to display their current status to their contacts, colleagues, or buddy list. 
C) It allows users to search for common friends by browsing their buddy lists. 
D) It allows users to view the real-world contact details of everyone on their buddy lists. 
A) It allows users to upload photos and videos that help them increase their online presence. 
B) It allows users to display their current status to their contacts, colleagues, or buddy list. 
C) It allows users to search for common friends by browsing their buddy lists. 
D) It allows users to view the real-world contact details of everyone on their buddy lists.

Question 4

The virtual world is a graphical, often 3D environment in which users can immerse themselves, interacting with virtual objects and with one another using avatars.

Accepted Answer

A) True 
 B)False

Question 5

On microblogging sites, a hashtag is used to indicate that ________.

Accepted Answer

A) a set of posts are on a similar topic 
B) users are away from their systems 
C) a post links away from the site 
D) a user posts objectionable content 
A) a set of posts are on a similar topic 
B) users are away from their systems 
C) a post links away from the site 
D) a user posts objectionable content

Question 6

Which of the following is true of SMTP?

Accepted Answer

A) It is a protocol for storing incoming mail. 
B) It is used for handling outgoing mail. 
C) It uses microformats to store metadata. 
D) It is used for exchanging contact management data. 
A) It is a protocol for storing incoming mail. 
B) It is used for handling outgoing mail. 
C) It uses microformats to store metadata. 
D) It is used for exchanging contact management data.

Question 7

What are wikis? What functions do they perform?

Accepted Answer

A significant Web 2.0 technology that fa

Question 8

________ integrates multiple applications and interactive channels into a single interface, accessible from many different devices.

Accepted Answer

A) Unified communications 
B) Integrated marketing communication 
C) Virtual reality 
D) Augmented reality 
A) Unified communications 
B) Integrated marketing communication 
C) Virtual reality 
D) Augmented reality

Question 9

Which of the following is true of media richness?

Accepted Answer

A) It is much higher online than during face-to-face interactions. 
B) It is higher in text-based online interactions than in voice or video interactions. 
C) It focuses on the richness and quality of message content, leaving out nonverbal cues. 
D) It measures how well a communication medium reproduces the nuances and subtleties of a message. 
A) It is much higher online than during face-to-face interactions. 
B) It is higher in text-based online interactions than in voice or video interactions. 
C) It focuses on the richness and quality of message content, leaving out nonverbal cues. 
D) It measures how well a communication medium reproduces the nuances and subtleties of a message.

Question 10

The term ________ refers to a set of formats that rely on the XML family of standards to represent metadata in HTML code.

Accepted Answer

A) hashtag 
B) microformat 
C) mashup 
D) HTML format 
A) hashtag 
B) microformat 
C) mashup 
D) HTML format

Question 11

Which of the following is true of a blog?

Accepted Answer

A) It allows synchronous discussions among participants. 
B) It displays posts in a chronological order. 
C) It can be accessed online as well as offline. 
D) It encourages cross-linking. 
A) It allows synchronous discussions among participants. 
B) It displays posts in a chronological order. 
C) It can be accessed online as well as offline. 
D) It encourages cross-linking.

Question 12

Which of the following collaborative technologies has the greatest amount of media richness as well as interactivity?

Accepted Answer

A) face-to-face conversations 
B) shared workspaces 
C) social networking 
D) text messaging 
A) face-to-face conversations 
B) shared workspaces 
C) social networking 
D) text messaging

Question 13

Which of the following is a characteristic of online communications?

Accepted Answer

A) fewer nonverbal cues to clarify meaning 
B) a more well-defined audience than in-person interactions 
C) less anonymity than in-person interactions 
D) greater media richness than in-person interactions 
A) fewer nonverbal cues to clarify meaning 
B) a more well-defined audience than in-person interactions 
C) less anonymity than in-person interactions 
D) greater media richness than in-person interactions

Question 14

When IMAP is used, incoming mail is maintained on a server and organized into folders there.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following mail protocols is commonly used to handle outgoing mail from users?

Accepted Answer

A) simple mail transfer protocol 
B) Internet message access protocol 
C) post office protocol 
D) quick mail queuing protocol 
A) simple mail transfer protocol 
B) Internet message access protocol 
C) post office protocol 
D) quick mail queuing protocol

Question 16

The simple interfaces used in virtual worlds enable quick customer visits.

Accepted Answer

A) True 
 B)False

Question 17

Lower-end interactive video chat systems create a greater sense of telepresence than higher-end ones.

Accepted Answer

A) True 
 B)False

Question 18

A ________ allows users to maintain a website with ongoing commentary, images, and links to other online resources in which posts are displayed in reverse chronological order so that the most recent appears on top.

Accepted Answer

A) hashtag 
B) blog 
C) wiki 
D) tumblr 
A) hashtag 
B) blog 
C) wiki 
D) tumblr

Question 19

Text messages multiply the power of informal networks by allowing users to broadcast information not yet available through traditional means.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true of iCalendars?

Accepted Answer

A) They analyze the success rate of events. 
B) They flag events that stretch over months or years. 
C) They create advertising tools for events. 
D) They help budget and maintain the costs of large-scale events. 
A) They analyze the success rate of events. 
B) They flag events that stretch over months or years. 
C) They create advertising tools for events. 
D) They help budget and maintain the costs of large-scale events.

________ simplifies the task of creating one's own website to review products, discuss hobbies, or express opinions about any subject.

What is a group decision support system?

What is the purpose of the "presence awareness" feature on instant messaging software?

The virtual world is a graphical, often 3D environment in which users can immerse themselves, interacting with virtual objects and with one another using avatars.

On microblogging sites, a hashtag is used to indicate that ________.

Which of the following is true of SMTP?

What are wikis? What functions do they perform?

________ integrates multiple applications and interactive channels into a single interface, accessible from many different devices.

Which of the following is true of media richness?

The term ________ refers to a set of formats that rely on the XML family of standards to represent metadata in HTML code.

Which of the following is true of a blog?

Which of the following collaborative technologies has the greatest amount of media richness as well as interactivity?

Which of the following is a characteristic of online communications?

When IMAP is used, incoming mail is maintained on a server and organized into folders there.

Which of the following mail protocols is commonly used to handle outgoing mail from users?

The simple interfaces used in virtual worlds enable quick customer visits.

Lower-end interactive video chat systems create a greater sense of telepresence than higher-end ones.

A ________ allows users to maintain a website with ongoing commentary, images, and links to other online resources in which posts are displayed in reverse chronological order so that the most recent appears on top.

Text messages multiply the power of informal networks by allowing users to broadcast information not yet available through traditional means.

Which of the following is true of iCalendars?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 8: Collaborating With Technology

________ simplifies the task of creating one's own website to review products, discuss hobbies, or express opinions about any subject.

What is a group decision support system?

What is the purpose of the "presence awareness" feature on instant messaging software?

The virtual world is a graphical, often 3D environment in which users can immerse themselves, interacting with virtual objects and with one another using avatars.

On microblogging sites, a hashtag is used to indicate that ________.

Which of the following is true of SMTP?

What are wikis? What functions do they perform?

________ integrates multiple applications and interactive channels into a single interface, accessible from many different devices.

Which of the following is true of media richness?

The term ________ refers to a set of formats that rely on the XML family of standards to represent metadata in HTML code.

Which of the following is true of a blog?

Which of the following collaborative technologies has the greatest amount of media richness as well as interactivity?

Which of the following is a characteristic of online communications?

When IMAP is used, incoming mail is maintained on a server and organized into folders there.

Which of the following mail protocols is commonly used to handle outgoing mail from users?

The simple interfaces used in virtual worlds enable quick customer visits.

Lower-end interactive video chat systems create a greater sense of telepresence than higher-end ones.

A ________ allows users to maintain a website with ongoing commentary, images, and links to other online resources in which posts are displayed in reverse chronological order so that the most recent appears on top.

Text messages multiply the power of informal networks by allowing users to broadcast information not yet available through traditional means.

Which of the following is true of iCalendars?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters