Exam 1: Accounting Information Systems and Firm Value

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The role of accountants in accounting information systems include all except:

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C

Customer Relationship Management is defined as:

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A

Service Activities as defined in the value chain are those activities that provide the support of customers after the products and services are sold to them (e.g.warranty repairs,parts,instruction manuals,etc.).

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Some would argue that the role of accounting is simply as an information provider.Others suggest that accountants serve the role of business analyst.Which role produces more value for a company like Starbucks? In the area of accounting information systems,what specifically can the accountant do to serve as a business analyst to help address business opportunities?

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Which designation would most appropriate for those professionals possessing an IT audit,control and security skills?

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The characteristics of relevant information include predictive value,feedback value and timeliness.

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A value chain is defined as the flow of materials,information,payments,and services from customer to supplier.

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Accounting and Finance is a primary activity in the value chain.

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Amazon.com is one of the best at fostering its interaction with their customers by keeping a record of their past purchases and product searches and using that information to recommend other similar products for the customer to consider.How can they use that information to help them in their marketing efforts?

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An enterprise system is primarily used to manage and nurture a firm's interactions with its current and potential clients.

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Data is defined as being information organized in a meaningful way to be useful to the user.

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Michael Dell of Dell Computer explained: We tell our suppliers exactly what our daily production requirements are so it is not,"Well,every two weeks deliver 5,000 to this warehouse,and we'll put them on the shelf,and then we'll take them off the shelf." It is,"Tomorrow morning we need 8,562,and deliver them to door number seven by 7 am." How does the supply chain management software allow this to happen? And how does it save Dell money?

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The Sarbanes-Oxley Act of 2002 is a federal law in the United States that set new and enhanced standards for all U.S.public companies,management and public accounting firms.

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A simple information system includes all but the following elements except:

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The income statement line item most likely affected by an AIS investment in supply chain that would interface with suppliers would be:

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The Certified Information Systems Auditors (CISA)designation identifies those professionals possessing IT audit,control and security skills.How do you think a professional designation is helpful for IT auditors?

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A supply chain:

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Production of a 1040 tax form from the AIS to be delivered to the Internal Revenue Service is an example of discretionary information.

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Activity-based costing is an example of:

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An efficient Enterprise System can significantly lower the cost of support processes included in sales,general,and administrative expenses.

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