Exam 12: Responsibility Accounting, Quality Control, and Environmental Cost Management

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Quality of design refers to:

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C

Which of the following measures would reflect the variable costs incurred by a business segment? Which of the following measures would reflect the variable costs incurred by a business segment?

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D

A responsibility center in which the manager is held accountable for the profitable use of assets and capital is commonly known as a(n):

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D

An investment center manager:

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If the head of a hotel's food and beverage operation is held accountable for revenues and costs,the food and beverage operation would be considered a(n):

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Performance reports help managers:

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The costs that follow appeared on Omar's quality cost report: The costs that follow appeared on Omar's quality cost report:   The sum of Omar's appraisal and internal failure costs is: The sum of Omar's appraisal and internal failure costs is:

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Assuming use of a responsibility accounting system,which of the following amounts should be used to evaluate the performance of the Los Angeles division manager?

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A cost center manager:

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Which of the following is not a typical quality-cost classification?

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Which of the following is not an example of a responsibility center?

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Consider the following situation: The marketing manager of Gilroy,Inc.accepted a rush order for a nonstock item from a valued customer.The manager filed the necessary paperwork with the production department,and a production manager did the same with purchasing for needed raw materials.Unfortunately,a purchasing clerk temporarily lost the paperwork;by the time it was found,it was too late to order from Gilroy's regular supplier.A new supplier was located that quoted a very attractive price. The materials soon arrived and were found to be of poor quality,thus giving rise to a favorable materials price variance,an unfavorable materials quantity variance,and an unfavorable labor efficiency variance.These latter two variances,based on normal practice,appeared on the production manager's performance report for the period just ended. Required: A.Given that the company uses a responsibility accounting system,should the production manager be penalized for poor performance? Briefly discuss,keeping in mind that a production manager is generally in a very good position to control material usage and labor efficiency. A.No.Although the variances appear on the production manager's performance report and are often under his or her control,an adjustment is needed in this case.The problem appears to be the fault of the purchasing clerk who misplaced the paperwork.Another explanation may be that the fault lies with the marketing department for accepting a rush order and possibly putting a strain on the entire manufacturing system. B.Should anything be done to correct the situation? If "yes," briefly explain. B.Yes.These variances should be discussed to determine who's to blame and then cross-charged against that individual's department.

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Assume that management used the allocation base that is most influenced by advertising effort and consistent with sound managerial accounting practices.How much advertising would be allocated to the Irvine center?

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Salvio Enterprises has identified the following as having an impact on the company's quality costs: 1.Inspection of manufactured goods on assembly line 2.Warranty repairs 3.Employee training 4.Quality engineering/design 5.Units repaired at customers' site 6.Product testing 7.Customer complaints 8.Product liability 9.Rework of defective goods before transfer to finished goods 10.Preventive maintenance for equipment 11.Evaluation of suppliers Required: A. Salvio Enterprises has identified the following as having an impact on the company's quality costs: 1.Inspection of manufactured goods on assembly line 2.Warranty repairs 3.Employee training 4.Quality engineering/design 5.Units repaired at customers' site 6.Product testing 7.Customer complaints 8.Product liability 9.Rework of defective goods before transfer to finished goods 10.Preventive maintenance for equipment 11.Evaluation of suppliers Required: A.     A.Classify the eleven costs as prevention,appraisal,internal failure,or external failure. B.Briefly contrast the objective of traditional quality control and contemporary quality control. B.The traditional view holds that the optimal level of product quality is a balancing act between failure costs and the costs of prevention and appraisal.The goal is to minimize total quality costs by operating at the point where failure costs equal the sum of prevention and appraisal costs.In contrast,the contemporary perspective holds that any deviations from a product's target specifications result in higher costs,with the optimal situation arising at the zero defect level. A.Classify the eleven costs as prevention,appraisal,internal failure,or external failure. B.Briefly contrast the objective of traditional quality control and contemporary quality control. B.The traditional view holds that the optimal level of product quality is a balancing act between failure costs and the costs of prevention and appraisal.The goal is to minimize total quality costs by operating at the point where failure costs equal the sum of prevention and appraisal costs.In contrast,the contemporary perspective holds that any deviations from a product's target specifications result in higher costs,with the optimal situation arising at the zero defect level.

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A profit center manager:

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The profit margin controllable by the Central Valley segment manager is:

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Under the contemporary view of product quality,companies should strive to:

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Bluegrass,Inc. ,which is headquartered in Atlanta,operates a chain of 225 clothing stores throughout the United States.Consider the costs that appear in the following table,many of which pertain to the company's sole operation in Jacksonville,Florida:

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A company that strives to maximize the value of its pollution-related activities would follow a process improvement strategy.

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Which of the following costs would be classified as an appraisal cost on a quality report?

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