Exam 40: Leading Managing

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The manager is conducting an informal negotiation between two staff members who have had ongoing difficulty working together peacefully.Most recently,there was an argument about who would be scheduled first for lunch each day.At this stage of the informal negotiation,the manager is focusing on managing the emotions and setting the ground rules.Which stage does this demonstrate?

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B

The student nurse is starting the first clinical shift in a new facility and assesses the nurses working on the unit to identify a possible mentor.Which nurse would be the best choice for a mentor?

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C

Physical therapy and nursing at a local rehabilitation hospital are in conflict over which department is responsible for transporting patients to and from therapy appointments.The members of the therapy department state they do not have sufficient time to come to the nursing unit to pick up the patients,who often are not ready to be transported.Nursing staff members state that they do not have the time to transport the patients from the unit and this leaves a shortage of nursing personnel on the floor.Managers from both departments have attempted to resolve the conflict with input from the staff members.All attempts at conflict resolution have failed.What is the next step the managers should take?

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D

Which of the following activities are involved when delegating tasks to other members of the nursing team? Select all that apply.

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What actions might a new nurse take to increase feelings of empowerment? Select all that apply.

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The nurse manager holds a staff meeting to inform everyone about the unit reorganization.Which staff nurse demonstrates passive resistance to the changes? The nurse who:

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The nurse manager has evaluated a staff nurse who needs to improve attendance.What strategy can the nurse manager use to correct this staff nurse's attendance?

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The nurse tells the nurse manager that the nurse practitioner makes her nervous by constantly watching the care she provides.The nurse practitioner tells the nurse manager,"I just don't trust the nurse; her care is lacking." The nurse manager brings the nurse and the nurse practitioner together to discuss the problem.What role is the nurse manager playing?

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What statements made by the new graduate to the unit manager reflect effective followership? Select all that apply.

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The nurse is working to manage time effectively and has created a to-do list.What is the first thing the nurse should do?

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The nurse sits at a large table in the cafeteria with other nurses who are complaining about the hospital's new policy regarding holiday scheduling.What statement by the nurse demonstrates leadership qualities?

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Staff nurses on the medical unit are discussing how they never see their unit manager and that she lacks involvement in unit activities.What leadership style is this manager displaying?

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The nurse delegates bathing an older adult client diagnosed with Alzheimer's disease to an experienced certified nursing assistant.The assistant accidentally nicks the client while shaving his chin.Who is legally liable for this error?

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Delegation is the process of transferring work to subordinates.A nurse manager can appropriately delegate which task?

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Which of the following are characteristics of an effective nurse manager? Select all that apply.

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What leadership style will be most effective for the nurse to use when managing a Code Blue and resuscitating a patient who is not breathing and has no pulse?

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An experienced nurse serves as a mentor to a new graduate.Which of the following are responsibilities of the person being mentored? Select all that apply.

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What source of power can an experienced staff nurse effectively use to convince other nurses to follow her?

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Which of the following types of followers may best enhance a leader's performance?

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The student nurse sits down to plan goals for the future.Which goal would the nurse identify as a long-term goal?

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