Exam 15: Positive Discipline

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Supervisors who do not discipline employees consistently often create doubts among employees as to what the rules really are.

(True/False)
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Under the hot stove rule,impersonality refers to:

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The hot stove rule does not believe in advance warning because immediate action must be taken when violations occur.

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Unfortunately,if a rule has not been enforced in the past,it cannot be enforced in the future.

(True/False)
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The most drastic form of disciplinary action is:

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An employee who states,"I'll show them--they can take this job and shove it!" is demonstrating the flight approach to unfair treatment.

(True/False)
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The right to appeal gives employees the opportunity to request higher level management to review the supervisor's disciplinary action.

(True/False)
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When treated unfairly,employees either go with the flow or leave the organization.

(True/False)
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Alba Inc.has a statement in its employee handbook that reads,"Employees may resign from the position they hold at Alba Inc.if they choose to do so.In the same way,Alba Inc.may discharge an employee at any time,for any reason,with or without notice." This is an example of what type of statement?

(Multiple Choice)
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_____ occurs when employees regulate theirbehavior out of self-interestand their normal desire to meetreasonable standards.

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List the six steps of progressive disciplinary action cited in the text,in order of increasing severity.Which of these action is an organization LEAST likely to take against an employee? Why?

(Essay)
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Sal is a wonderful employee,who has a long history with the organization,and can usually be counted on to get his work done on time.Paul,his supervisor,has noticed that Sal has demonstrated some attitude problems over the past several months accompanied by a diminished work output.Paul has given Sal some oral warnings about his behavior to no avail.Paul does not wish to further discipline Sal,but knows that something needs to be done.What other alternative is available for Paul to use?

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When a situation arises,before doing anything else the supervisor should investigate what happened and why.

(True/False)
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If an offense is relatively minor and an employee has no disciplinary record,which of the following forms of progressive discipline would be most appropriate?

(Multiple Choice)
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The supervisor who feels inclined to be lenient every now and then is doing the employees no favor.

(True/False)
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What is the purpose of a statement of ethical codes?

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_____ is a system of disciplinary actionthat increases the severity ofthe penalty with each offense.

(Multiple Choice)
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Which of the following is NOT a form of disciplinary action?

(Multiple Choice)
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_____ is defined as a state of orderliness; thedegree to which employeesact according to expectedstandards of behavior.

(Multiple Choice)
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Marcos has recently realized that the company he works for illegally dumps toxic wastes in a river nearby.He has brought up the issue with the top management but no action has been taken.Marcos has now informed the local press about the illegal activities of his company.In this scenario,Marcos would be considered as a(n)_____.

(Multiple Choice)
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