Exam 10: Empowering Employees for Success

Employers need not verify any references or application form data,since it is very rare for any employee to falsify data.

Which of the following statements regarding a job applicant's references is NOT true?

The supervisor may find it helpful to ask departmental employees to write down the tasks they perform.

Why is it important to document the hiring decision?

Provide examples of interview questions that could be considered unlawful.

Denise is traveling out-of-state to attend a three-day training session on a new software program that she will be using at work.This is an example of _____.

Wilson,an assistant sales manager at his company,has agreed to help Caleb,a new employee in the same company,by guiding him and counseling him on his duties and responsibilities.This is an example of _____.

Nondirective interviews provide the applicant latitude in responding.

Contrast the halo effect with the horns effect.

Cross-trained employees are especially valuable to organizations that have experienced downsizings or reorganizations.

Ramon is a distribution center manager who is looking to hire a few additional employees.He and his HR team have determined that two positions are needed,and they have identified the skills required for both of these positions.What is Ramon's next step?

Every five years a supervisor should compare each job description to what each employee does.

While interviewing final candidates for a new position,Terrence informs the candidates about the positive as well as negative aspects of the position.He is providing a _____.

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

An employer cannot be found liable for serious misconduct that might have been avoided by an investigation intoan employee's background prior to being hired.

The set of skills,knowledge,and personal attributes possessed by a superior performer are known as _____.

Which of the following is true of the development of supervisors?

Orientation should be accomplished entirely on the employee's first day on the job.

Judy is the department supervisor at a two-year old community college.She has recently hired a new faculty member who will be starting work on Monday.She knows that the new employee,Nguyen,has extensive work experience in the field,but relatively little teaching experience,especially at the community college level.Therefore,Judy should:

When reviewing resumes for open positions at her company,Bridget always focuses on a candidate's work sample test scores,number of years of education,degrees,and length of service in previous positions.These are examples of _____.