Exam 1: The Supervisory Challenge

An organization that seeks to obtain a competitive advantage can do so by hiring qualified people,training those people,and appropriately using those people's skills.

Like most managers,the primary challenge that Heather will face in the future is dealing with too many high-skilled workers.

Flextime allows employees to choose their work schedules within certain limits,for example,instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.