Exam 7: Supporting Processes With ERP Systems

Most companies have not survived an initial implementation and have not learned how to cope with many of the problems of an ERP implementation.

Which of the following companies has the largest market share in the enterprise resource planning industry?

A ________ works for an enterprise resource planning (ERP)vendor or a third party and helps budget,plan,train,configure,and implement an ERP system.

Users are the employees of the firm implementing the system.

Which of the following challenges of implementing an enterprise resource planning (ERP)system is people-related?

Tier 1 enterprise resource planning vendors such as SAP and Oracle are more appealing to large firms due to ________.

An ERP system tackles the silo problem by bringing data together in a big database to help a company improve its processes.

The challenges now involve updates and expansions,not the initial implementation.

Which of the following statements is true about Oracle and its enterprise resource planning (ERP)products?

Explain the challenges that companies face with and ERP upgrade:

Transactional data are data related to events such as a purchase or a student enrollment.

If a new enterprise resource planning customer has requirements that cannot be met via configuration,then the customer must stay with its current systems.

________ integrates manufacturing and supply where manufacturing occurs just as raw materials arrive.

The configuration decisions that implementation teams must make include decisions about item identifiers,order size,and bill of material.

With information silos,the data needed by one process are stored in an information system designed and used in another process.

Enterprise resource planning (ERP)systems rely on a DBMS to process and administer the ERP database.

To help managers spot trends and changes,enterprise resource planning systems can provide managers with dashboards.

Data issues are rarely a decision implementation challenge.

A ________ is a set of instructions for a person to follow when operating an information system.

Writing new code to supplement an enterprise resource planning system is called customization.