Exam 10: Training Evaluation

You are putting together a short report addressing why many training programs are poorly evaluated by organizations beyond Kirkpatrick's "level one." Which of the following is NOT likely to be in your report?

One of the more rigorous evaluation techniques involves measuring the level of satisfaction by trainees after completing a training program.

Which of the following is NOT a criticism of Kirkpatrick's hierarchical evaluation model?

Which training evaluation model is dominant in both research and practical experience?

What are the two broad categories of barriers to training evaluation?

Your company has just spent $100 000 on a new training program for new employees. You have been asked to calculate the return on investment on this new training program. Which level of Kirkpatrick's general model would you use to inform your answer?

Your company wants to use the observation method to measure post-training behaviour changes. What advice would you provide your company about using this method?

Which type of learning measure is associated with positive training transfer?

Which of the following is NOT a basic approach for measuring post-training behaviour?

Why is a "post-only" design the most widely used data collection method?

Which of the following evaluation and data collection methods would offer the strongest conclusions on the effectiveness of a training program?

Causal evaluations require more sophisticated experimental and statistical procedures versus the less sophisticated descriptive evaluations.

Which of the following is a key advantage of the Decision-Based Evaluation (DBE) model over the other two evaluation models described in the textbook?

Training evaluation is undertaken for a variety of reasons. Some of the most salient include identifying the costs and benefits of a particular training initiative and determining if expected training outcomes materialized.

With the Internal Referencing Strategy design, data are collected exclusively from the trained group using a post-only design.

When measuring trainees' "reactions" to a training program, trainers often use questionnaires, focus groups, and interviews.

Which theory is an important technique used to assess motivation to transfer?

Explain the terms declarative learning and procedural learning, describe how each one can be assessed, and state which one is most important to training transfer.

For both self-report and observational data, it is important that the measures focus on specific behaviours as opposed to general behaviours because specific behaviours are more likely to be valid and accurate.

Kirkpatrick's hierarchical model has four levels. Of these four levels, a survey provided to trainees after training is often associated with collecting data for calculating behavioural changes at work.