Question 1

According to the textbook, Frank Gilbreth is probably best known for his experiments in ________.

Accepted Answer

A) software development 
B) brick laying 
C) computer chips 
D) illumination in the workplace 
E) artistic design 
A) software development 
B) brick laying 
C) computer chips 
D) illumination in the workplace 
E) artistic design

Question 2

According to the textbook, probably the best-known example of Taylor's scientific management was the ________ experiment.

Accepted Answer

A) horse shoe 
B) pig iron 
C) blue collar 
D) fish tank 
E) incentive pay 
A) horse shoe 
B) pig iron 
C) blue collar 
D) fish tank 
E) incentive pay

Question 3

Gilbreth is best known for 'the one best way'.

Accepted Answer

A) True 
 B)False

Question 4

An organisation that has a division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as a 'bureaucracy'.

Accepted Answer

A) True 
 B)False

Question 5

According to the textbook, a 'learning organisation' is one that ________.

Accepted Answer

A) has developed their own in-house training program for staff 
B) has developed the capacity to learn, adapt and change continuously 
C) has adopted an open systems approach to the development of their staff 
D) has cultivated a learning culture where organisational members systematically gather knowledge to share with others 
E) actively encourages both entrepreneurship and intrepreneurship within their organisation 
A) has developed their own in-house training program for staff 
B) has developed the capacity to learn, adapt and change continuously 
C) has adopted an open systems approach to the development of their staff 
D) has cultivated a learning culture where organisational members systematically gather knowledge to share with others 
E) actively encourages both entrepreneurship and intrepreneurship within their organisation

Question 6

Which of the following best describes the concept of open systems?

Accepted Answer

A) it is a set of interrelated and interdependent parts 
B) they dynamically interact with their environment 
C) they are not influenced by, and do not interact with their environment 
D) a good analogy is the workings of a clock 
E) they are influenced by, but do not interact with, their environment 
A) it is a set of interrelated and interdependent parts 
B) they dynamically interact with their environment 
C) they are not influenced by, and do not interact with their environment 
D) a good analogy is the workings of a clock 
E) they are influenced by, but do not interact with, their environment

Question 7

Without question, the most important contribution to the developing field of organisational behaviour came out of the Hawthorne Studies.

Accepted Answer

A) True 
 B)False

Question 8

A Look Back
Cindy Reynolds, tired from working with customers all day, decided to take a 15-minute nap to help clear her head before the 4:15 managers' meeting.Her company had recently begun a re-engineering process as well as other changes requiring copious management input.As she leaned back in her chair, she wondered if management science had always been this way and how it all began.As she napped, she dreamed that, along with 'Spirit of Management Past' as her guide, she was travelling in the 'Management Way Back Machine' that took her back through management history.
-Refer to A Look Back (Scenario).Cindy admired the works of Taylor and Gilbreth, two advocates of ________.

Accepted Answer

A) scientific management 
B) organisational behaviour 
C) human resource management 
D) motivation 
E) leadership 
A) scientific management 
B) organisational behaviour 
C) human resource management 
D) motivation 
E) leadership

Question 9

Which of the following approaches to management has also been labelled operations research or management science?

Accepted Answer

A) the qualitative approach 
B) the quantitative approach 
C) the experimental approach 
D) linear programming 
E) the theoretical approach 
A) the qualitative approach 
B) the quantitative approach 
C) the experimental approach 
D) linear programming 
E) the theoretical approach

Question 10

Write a short essay explaining what has led to the need to operate businesses sustainably.Explain what is meant by 'sustainability' and 'sustainably management'.Explain also what is meant by the 'new industrial revolution' in this context.

Accepted Answer

In Australia in the past decade, there h

Question 11

A Look Back
Cindy Reynolds, tired from working with customers all day, decided to take a 15-minute nap to help clear her head before the 4:15 managers' meeting.Her company had recently begun a re-engineering process as well as other changes requiring copious management input.As she leaned back in her chair, she wondered if management science had always been this way and how it all began.As she napped, she dreamed that, along with 'Spirit of Management Past' as her guide, she was travelling in the 'Management Way Back Machine' that took her back through management history.
-Refer to A Look Back (Scenario).One of the earliest sites Cindy visited was Adam Smith's home, author of The Wealth of Nations, which suggested that organisations and society would gain from ________.

Accepted Answer

A) time management 
B) division of labour 
C) group work 
D) quality management 
E) time and motion studies 
A) time management 
B) division of labour 
C) group work 
D) quality management 
E) time and motion studies

Question 12

Which of the following early advocates of organisational behaviour was a pioneer in the field of industrial psychology, the scientific study of people at work?

Accepted Answer

A) Robert Owen 
B) Mary Parker Follett 
C) Chester Barnard 
D) Hugo Munsterberg 
E) Frederick Taylor 
A) Robert Owen 
B) Mary Parker Follett 
C) Chester Barnard 
D) Hugo Munsterberg 
E) Frederick Taylor

Question 13

Closed systems are neither influenced by nor interact with their environment.

Accepted Answer

A) True 
 B)False

Question 14

________ involves cultivating a learning culture where organisation members systematically gather knowledge and share it with others in the organisation so as to achieve better performance.

Accepted Answer

A) Systems management 
B) Software management 
C) Technical management 
D) Knowledge management 
E) Quality control 
A) Systems management 
B) Software management 
C) Technical management 
D) Knowledge management 
E) Quality control

Question 15

An early example of the assembly line was developed during the 1400s by the British.

Accepted Answer

A) True 
 B)False

Question 16

Decisions on determining a company's optimum inventory levels have been significantly influenced by ________.

Accepted Answer

A) work scheduling 
B) critical-path scheduling 
C) economic order quantity modelling 
D) linear programming 
E) regression analysis 
A) work scheduling 
B) critical-path scheduling 
C) economic order quantity modelling 
D) linear programming 
E) regression analysis

Question 17

Name three ways in which globalisation has changed the manager's job.Describe and provide an example of each.

Accepted Answer

1. Working with people from different cu

Question 18

Hugo Munsterberg was a pioneer in the field of industrial psychology.

Accepted Answer

A) True 
 B)False

Question 19

In a short essay, discuss the work in scientific management by Frank and Lillian Gilbreth.

Accepted Answer

Frank Gilbreth is probably best known fo

Question 20

Hugo Munsterberg was an early advocate of the human resources approach to management.

Accepted Answer

A) True 
 B)False

According to the textbook, Frank Gilbreth is probably best known for his experiments in ________.

According to the textbook, probably the best-known example of Taylor's scientific management was the ________ experiment.

Gilbreth is best known for 'the one best way'.

An organisation that has a division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as a 'bureaucracy'.

According to the textbook, a 'learning organisation' is one that ________.

Which of the following best describes the concept of open systems?

Without question, the most important contribution to the developing field of organisational behaviour came out of the Hawthorne Studies.

Which of the following approaches to management has also been labelled operations research or management science?

Write a short essay explaining what has led to the need to operate businesses sustainably.Explain what is meant by 'sustainability' and 'sustainably management'.Explain also what is meant by the 'new industrial revolution' in this context.

Which of the following early advocates of organisational behaviour was a pioneer in the field of industrial psychology, the scientific study of people at work?

Closed systems are neither influenced by nor interact with their environment.

________ involves cultivating a learning culture where organisation members systematically gather knowledge and share it with others in the organisation so as to achieve better performance.

An early example of the assembly line was developed during the 1400s by the British.

Decisions on determining a company's optimum inventory levels have been significantly influenced by ________.

Name three ways in which globalisation has changed the manager's job.Describe and provide an example of each.

Hugo Munsterberg was a pioneer in the field of industrial psychology.

In a short essay, discuss the work in scientific management by Frank and Lillian Gilbreth.

Hugo Munsterberg was an early advocate of the human resources approach to management.

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 2: Management History

According to the textbook, Frank Gilbreth is probably best known for his experiments in ________.

According to the textbook, probably the best-known example of Taylor's scientific management was the ________ experiment.

Gilbreth is best known for 'the one best way'.

An organisation that has a division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as a 'bureaucracy'.

According to the textbook, a 'learning organisation' is one that ________.

Which of the following best describes the concept of open systems?

Without question, the most important contribution to the developing field of organisational behaviour came out of the Hawthorne Studies.

Which of the following approaches to management has also been labelled operations research or management science?

Write a short essay explaining what has led to the need to operate businesses sustainably.Explain what is meant by 'sustainability' and 'sustainably management'.Explain also what is meant by the 'new industrial revolution' in this context.

Which of the following early advocates of organisational behaviour was a pioneer in the field of industrial psychology, the scientific study of people at work?

Closed systems are neither influenced by nor interact with their environment.

________ involves cultivating a learning culture where organisation members systematically gather knowledge and share it with others in the organisation so as to achieve better performance.

An early example of the assembly line was developed during the 1400s by the British.

Decisions on determining a company's optimum inventory levels have been significantly influenced by ________.

Name three ways in which globalisation has changed the manager's job.Describe and provide an example of each.

Hugo Munsterberg was a pioneer in the field of industrial psychology.

In a short essay, discuss the work in scientific management by Frank and Lillian Gilbreth.

Hugo Munsterberg was an early advocate of the human resources approach to management.

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters