Question 1

Operations managers are responsible for production,inventory,and quality control.

Accepted Answer

A) True 
 B)False

Question 2

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

Accepted Answer

A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line? 
A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line?

Question 3

Which of the following would be classified as opportunities for an organization?

Accepted Answer

A)  Government regulation of the organization's services 
B)  Highly unionized workers in the organization's industry 
C)  New competitors 
D)  Stronger demand for the organization's services 
E)  Economy fluctuations 
A)  Government regulation of the organization's services 
B)  Highly unionized workers in the organization's industry 
C)  New competitors 
D)  Stronger demand for the organization's services 
E)  Economy fluctuations

Question 4

A manager is expected to serve in what interpersonal capacity when coordinating people,groups,and organizations?

Accepted Answer

A)  Figurehead 
B)  Spokesperson 
C)  Leader 
D)  Negotiator 
E)  Liaison 
A)  Figurehead 
B)  Spokesperson 
C)  Leader 
D)  Negotiator 
E)  Liaison

Question 5

The titles of supervisor,office manager,and group leader are examples of which level of management?

Accepted Answer

A)  Top management 
B)  Middle management 
C)  First-line management 
D)  Operations management 
E)  Human resource management 
A)  Top management 
B)  Middle management 
C)  First-line management 
D)  Operations management 
E)  Human resource management

Question 6

Which of the following managers depend most on conceptual skills?

Accepted Answer

A)  First-line managers 
B)  Top managers 
C)  Middle managers 
D)  Marketing managers 
E)  Financial managers 
A)  First-line managers 
B)  Top managers 
C)  Middle managers 
D)  Marketing managers 
E)  Financial managers

Question 7

What is a mission statement?

Accepted Answer

A mission statement is a statement of ho

Question 8

Which level of management is responsible for the overall performance and effectiveness of the firm?

Accepted Answer

A)  Top managers 
B)  First-line managers 
C)  Middle managers 
D)  Supervisory managers 
E)  Human resource managers 
A)  Top managers 
B)  First-line managers 
C)  Middle managers 
D)  Supervisory managers 
E)  Human resource managers

Question 9

When an organization analyzes its internal strengths and weaknesses,it is conducting an organizational analysis.

Accepted Answer

A) True 
 B)False

Question 10

What are the purposes of having a strong corporate culture?

Accepted Answer

A strong corporate culture serves severa

Question 11

Which description identifies the controlling function of the management process?

Accepted Answer

A)  Guiding and motivating employees to meet organizational objectives 
B)  Determining how to arrange a firm's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Monitoring a firm's performance to ensure that it is meeting its goals 
E)  Determining what an organization needs to do and how best to get it done 
A)  Guiding and motivating employees to meet organizational objectives 
B)  Determining how to arrange a firm's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Monitoring a firm's performance to ensure that it is meeting its goals 
E)  Determining what an organization needs to do and how best to get it done

Question 12

Which of the following is the last step in the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

Accepted Answer

A)  Organizational analysis 
B)  Matching the organization and its environment 
C)  Analyzing the organization and the environment 
D)  Setting strategic goals and mission statements 
E)  Conducting an analysis using SWOT techniques 
A)  Organizational analysis 
B)  Matching the organization and its environment 
C)  Analyzing the organization and the environment 
D)  Setting strategic goals and mission statements 
E)  Conducting an analysis using SWOT techniques

Question 13

It is not possible to change an organization's corporate culture.

Accepted Answer

A) True 
 B)False

Question 14

What element of management is being utilized when using computer forecasts to determine possible outcomes of an intended change?

Accepted Answer

A)  Strategy formulation 
B)  Goal setting 
C)  Crisis management 
D)  Contingency planning 
E)  Related diversification 
A)  Strategy formulation 
B)  Goal setting 
C)  Crisis management 
D)  Contingency planning 
E)  Related diversification

Question 15

Which description defines the planning function of the management process?

Accepted Answer

A)  Guiding and motivating employees to meet organizational objectives 
B)  Discussing how best to arrange an organization's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Determining what an organization needs to do and how best to get it done 
E)  Monitoring a firm's performance to make sure that it is meeting its goals 
A)  Guiding and motivating employees to meet organizational objectives 
B)  Discussing how best to arrange an organization's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Determining what an organization needs to do and how best to get it done 
E)  Monitoring a firm's performance to make sure that it is meeting its goals

Question 16

How is the decisional role of a corporate manager similar to the role of the entrepreneur?

Accepted Answer

A)  Both are initiators of change. 
B)  Both are resource allocators. 
C)  Both require technical skills. 
D)  Both must have strong Human Resource skills. 
E)  Both rely on strong conceptual skills. 
A)  Both are initiators of change. 
B)  Both are resource allocators. 
C)  Both require technical skills. 
D)  Both must have strong Human Resource skills. 
E)  Both rely on strong conceptual skills.

Question 17

Which type of manager spends most of their time working with and supervising the employees who report to them?

Accepted Answer

A)  First-line managers 
B)  Information managers 
C)  Top managers 
D)  Chief executive officers 
E)  Operations managers 
A)  First-line managers 
B)  Information managers 
C)  Top managers 
D)  Chief executive officers 
E)  Operations managers

Question 18

Which of the following are responsible for production and quality control?

Accepted Answer

A)  Information managers 
B)  Human resource managers 
C)  First-line managers 
D)  Operations managers 
E)  Marketing managers 
A)  Information managers 
B)  Human resource managers 
C)  First-line managers 
D)  Operations managers 
E)  Marketing managers

Question 19

Many managers spend as much as four hours a day in meetings.

Accepted Answer

A) True 
 B)False

Question 20

In which step of the strategy formulation process would a SWOT analysis take place?

Accepted Answer

A)  Matching the organization and its environment 
B)  Analyzing the organization and the environment 
C)  Developing tactical and operations plans 
D)  Setting strategic goals 
E)  Contingency planning and crisis management 
A)  Matching the organization and its environment 
B)  Analyzing the organization and the environment 
C)  Developing tactical and operations plans 
D)  Setting strategic goals 
E)  Contingency planning and crisis management

Operations managers are responsible for production,inventory,and quality control.

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

Which of the following would be classified as opportunities for an organization?

A manager is expected to serve in what interpersonal capacity when coordinating people,groups,and organizations?

The titles of supervisor,office manager,and group leader are examples of which level of management?

Which of the following managers depend most on conceptual skills?

What is a mission statement?

Which level of management is responsible for the overall performance and effectiveness of the firm?

When an organization analyzes its internal strengths and weaknesses,it is conducting an organizational analysis.

What are the purposes of having a strong corporate culture?

Which description identifies the controlling function of the management process?

Which of the following is the last step in the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

It is not possible to change an organization's corporate culture.

What element of management is being utilized when using computer forecasts to determine possible outcomes of an intended change?

Which description defines the planning function of the management process?

How is the decisional role of a corporate manager similar to the role of the entrepreneur?

Which type of manager spends most of their time working with and supervising the employees who report to them?

Which of the following are responsible for production and quality control?

Many managers spend as much as four hours a day in meetings.

In which step of the strategy formulation process would a SWOT analysis take place?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 5: Managing the Business

Operations managers are responsible for production,inventory,and quality control.

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

Which of the following would be classified as opportunities for an organization?

A manager is expected to serve in what interpersonal capacity when coordinating people,groups,and organizations?

The titles of supervisor,office manager,and group leader are examples of which level of management?

Which of the following managers depend most on conceptual skills?

What is a mission statement?

Which level of management is responsible for the overall performance and effectiveness of the firm?

When an organization analyzes its internal strengths and weaknesses,it is conducting an organizational analysis.

What are the purposes of having a strong corporate culture?

Which description identifies the controlling function of the management process?

Which of the following is the last step in the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

It is not possible to change an organization's corporate culture.

What element of management is being utilized when using computer forecasts to determine possible outcomes of an intended change?

Which description defines the planning function of the management process?

How is the decisional role of a corporate manager similar to the role of the entrepreneur?

Which type of manager spends most of their time working with and supervising the employees who report to them?

Which of the following are responsible for production and quality control?

Many managers spend as much as four hours a day in meetings.

In which step of the strategy formulation process would a SWOT analysis take place?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters