Exam 29: Developing the Role of Manager

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The nurse manager is anticipating changes on the unit because of managed care.It is up to the manager to "sell" the staff on this care concept.A goal of managed care that the staff must understand is that managed care is:

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A manager who is concerned with ensuring that patients on her surgical unit have the necessary information to make informed choices is:

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While interviewing for a nurse manager position, Ann is asked to give an example of a situation in which she demonstrated leadership.Which of the following examples exemplifies leadership?

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A nurse manager is experiencing considerable conflict among staff members because of weekend staffing coverage.During a called staff meeting, the nurse manager asks the disgruntled staff to meet as a group and determine the best staffing practices.In doing this, the nurse manager is using the concept of collaboration to:

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