Question 1

A nurse manager understands that the typical first step in handling an employee with a disciplinary problem is a:

Accepted Answer

A) verbal reprimand. 
B) written reprimand. 
C) reminder of employment standards. 
D) day off without pay. 
A) verbal reprimand. 
B) written reprimand. 
C) reminder of employment standards. 
D) day off without pay.

Question 2

Nurse Stacey is a self-admitted drug addict and has been a heavy abuser of codeine.Stacey and the unit manager decide that changes have to occur.Stacey enrolls in an addiction program, and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

Accepted Answer

A) The manager could refer Stacey to the human resources department. 
B) The manager could assist in monitoring Stacey's progress. 
C) The manager could counsel Stacey if Stacey has formed a trusting relationship with her. 
D) Stacey needs to be asked not to involve her family in the recovery program because this is a work-related situation. 
A) The manager could refer Stacey to the human resources department. 
B) The manager could assist in monitoring Stacey's progress. 
C) The manager could counsel Stacey if Stacey has formed a trusting relationship with her. 
D) Stacey needs to be asked not to involve her family in the recovery program because this is a work-related situation.

Question 3

In keeping with guidelines of the organization, the nurse manager documents staff problems.Documentation of disciplinary problems should:

Accepted Answer

A) include a plan to correct them and to prevent future occurrences. 
B) state a detailed history of past problems that are related to the current one. 
C) be written at the convenience of the manager. 
D) not be discussed until the formal performance evaluation. 
A) include a plan to correct them and to prevent future occurrences. 
B) state a detailed history of past problems that are related to the current one. 
C) be written at the convenience of the manager. 
D) not be discussed until the formal performance evaluation.

Question 4

The nurse manager knows that the most serious effect that absenteeism has on the nursing unit is that:

Accepted Answer

A) using replacement personnel with new ideas may be beneficial. 
B) salary costs are lower because personnel are fewer, and outcome is favorable. 
C) absence on the part of the rest of the staff is decreased. 
D) unacceptable patient care may result. 
A) using replacement personnel with new ideas may be beneficial. 
B) salary costs are lower because personnel are fewer, and outcome is favorable. 
C) absence on the part of the rest of the staff is decreased. 
D) unacceptable patient care may result.

Question 5

The nurse manager places a staff member on probation because of reports of chemical dependency.The nurse manager should be aware that which of the following statements is true regarding chemical dependency?

Accepted Answer

A) The chemically dependent employee usually hides any changes in behavior. 
B) When confronted with the issue, the affected employee is usually relieved to have someone to talk to about the problem. 
C) The chemically impaired nurse affects the entire healthcare organization. 
D) Hospital policy, state laws, and nurse practice acts address procedures for the chemically dependent employee in the most general terms. 
A) The chemically dependent employee usually hides any changes in behavior. 
B) When confronted with the issue, the affected employee is usually relieved to have someone to talk to about the problem. 
C) The chemically impaired nurse affects the entire healthcare organization. 
D) Hospital policy, state laws, and nurse practice acts address procedures for the chemically dependent employee in the most general terms.

A nurse manager understands that the typical first step in handling an employee with a disciplinary problem is a:

Nurse Stacey is a self-admitted drug addict and has been a heavy abuser of codeine.Stacey and the unit manager decide that changes have to occur.Stacey enrolls in an addiction program, and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

In keeping with guidelines of the organization, the nurse manager documents staff problems.Documentation of disciplinary problems should:

The nurse manager knows that the most serious effect that absenteeism has on the nursing unit is that:

The nurse manager places a staff member on probation because of reports of chemical dependency.The nurse manager should be aware that which of the following statements is true regarding chemical dependency?

Leading, Managing, and Following

Clinical Safety: The Core of Leading, Managing, and Following

Legal and Ethical Issues

Cultural Diversity and Inclusion in Health Care

Gaining Personal Insight: The Beginning of Being a Leader

Being an Effective Follower

Managing Self: Stress and Time

Communication and Conflict

Power, Politics, and Influence

Health Care Organizations

Organizational Structures

Care Delivery Strategies

Staffing and Scheduling

Work Force Engagement Through Collective Action and Governance

Making Decisions and Solving Problems

The Impact of Technology

Delegating: Authority, Accountability, Responsibility in Delegation Decisions

Leading Change

Building Effective Teams

Managing Costs and Budgets

Selecting, Developing, and Evaluating Staff

Person-Centered Care

Managing Quality and Risk

Translating Research Into Practice

Role Transition

Managing Your Career

Developing the Role of Leader

Developing the Role of Manager

The Strategic Planning Process

Thriving for the Future

Filters

Exam 25: Managing Personal and Personnel Problems

A nurse manager understands that the typical first step in handling an employee with a disciplinary problem is a:

Nurse Stacey is a self-admitted drug addict and has been a heavy abuser of codeine.Stacey and the unit manager decide that changes have to occur.Stacey enrolls in an addiction program, and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

In keeping with guidelines of the organization, the nurse manager documents staff problems.Documentation of disciplinary problems should:

The nurse manager knows that the most serious effect that absenteeism has on the nursing unit is that:

The nurse manager places a staff member on probation because of reports of chemical dependency.The nurse manager should be aware that which of the following statements is true regarding chemical dependency?

Leading, Managing, and Following

Clinical Safety: The Core of Leading, Managing, and Following

Legal and Ethical Issues

Cultural Diversity and Inclusion in Health Care

Gaining Personal Insight: The Beginning of Being a Leader

Being an Effective Follower

Managing Self: Stress and Time

Communication and Conflict

Power, Politics, and Influence

Health Care Organizations

Organizational Structures

Care Delivery Strategies

Staffing and Scheduling

Work Force Engagement Through Collective Action and Governance

Making Decisions and Solving Problems

The Impact of Technology

Delegating: Authority, Accountability, Responsibility in Delegation Decisions

Leading Change

Building Effective Teams

Managing Costs and Budgets

Selecting, Developing, and Evaluating Staff

Person-Centered Care

Managing Quality and Risk

Translating Research Into Practice

Role Transition

Managing Your Career

Developing the Role of Leader

Developing the Role of Manager

The Strategic Planning Process

Thriving for the Future

Filters