Chat with AIExam 22: Supporting Printers
Discuss what you can try if you can print a Windows test page on a laser printer but cannot print from an application.
(82) 
VerifiedVerify that the correct printer is selected in the Print Setup dialog box.
Try printing a different file within the same application.
Using the Vista Printers or XP Printers and Faxes window,delete any files in the print spool.Try canceling print jobs using controls at the printer.If the printer is still hung,power cycle the printer (turn it off and back on).
Reboot the PC.Immediately enter Notepad or WordPad,type some text,and print.
Reopen the application giving the print error and attempt to print again.
Try creating data in a new file and printing it.Keep the data simple.
Try printing from another application.
If you can print from other applications,consider reinstalling the problem application.
Close any applications that are not being used.
Add more memory to the printer.
Remove and reinstall the printer drivers.
For legacy DOS applications installed in Windows,you might need to exit the application before printing will work.Verify that the printer is configured to handle DOS printing.
Printer ____ is updated by replacing the printer's DIMM that contains the code or by downloading the update from the manufacturer's Web site.
(83) VerifiedC
To find out how many pages a printer has printed so that you know if you need to do the maintenance,you need to have the printer give you the ____ count since the last maintenance.
(80) VerifiedA
Extreme ____________________ can cause the toner to clump in the cartridge and give a Toner Low message.
(81) In a laser printer,the fuser should last for about ____ pages.
(81) Match each term with the correct statement below.
-Long-handled brush made of nylon fibers that are charged with static electricity
(60) A(n)____________________ printer has a network port and connects directly to the network and not to an individual PC.
(84) Match each term with the correct statement below.
-Are usually caused by a problem with the image drum or toner cartridge
(88) Check ____ for recorded events that have to do with the printer or the port it is using.
(79) Manufacturers of high-end printers provide ____ kits,which include specific printer components,step-by-step instructions for performing maintenance,and any special tools or equipment you need to do maintenance.
(78) ____ printers use wax-based ink that is heated by heat pins that melt the ink onto paper.The print head containing these heat pins is as wide as the paper.
(63) List and describe five things to look for on the printer manufacturer's Web site when supporting printers.
(85) A(n)____________________ image appears a few inches below the actual darker image on the page.
(82) Match each term with the correct statement below.
-Used to optimize the hard drive
(81) ____ printers tend to smudge on inexpensive paper,and they are slower than laser printers.
(90) Several print jobs can accumulate in the queue,which you can view in the Vista Printers window or the XP Printers and Faxes window in a process called ____.
(88) 
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