Question 1

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Accepted Answer

The kernel activates the HAL, reads more

Question 2

In order to remove any partition or volume information from a selected disk, what diskpart command should be used?

Accepted Answer

A)  format 
B)  select partition 
C)  clean 
D)  create partition primary 
A)  format 
B)  select partition 
C)  clean 
D)  create partition primary

Question 3

What command can be used to check for file system errors?

Accepted Answer

A)  System Restore 
B)  MSconfig 
C)  sfc /scannow 
D)  chkdsk /r 
A)  System Restore 
B)  MSconfig 
C)  sfc /scannow 
D)  chkdsk /r

Question 4

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

Accepted Answer

A)  chkdsk /scannow 
B)  sfc /scannow 
C)  sfc /r 
D)  chkdsk /r 
A)  chkdsk /scannow 
B)  sfc /scannow 
C)  sfc /r 
D)  chkdsk /r

Question 5

What is responsible for getting a system up and going and finding an OS to load?

Accepted Answer

A)  Windows Boot Loader 
B)  Startup BIOS 
C)  Setup BIOS 
D)  BootMgr 
A)  Windows Boot Loader 
B)  Startup BIOS 
C)  Setup BIOS 
D)  BootMgr

Question 6

What is the file name given to the Windows kernel?

Accepted Answer

A)  Kern.sys 
B)  Ntoskrnl.exe 
C)  Hal.dll 
D)  Winkernel.exe 
A)  Kern.sys 
B)  Ntoskrnl.exe 
C)  Hal.dll 
D)  Winkernel.exe

Question 7

What command that can be used to manage hard drives, partitions, and volumes?

Accepted Answer

A)  wpeinit 
B)  bootrec 
C)  bdcedit 
D)  diskpart 
A)  wpeinit 
B)  bootrec 
C)  bdcedit 
D)  diskpart

Question 8

Matching
Match each item with a statement below.
- registry settings and device drivers that were in effect when the computer was last logged into successfully

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 9

Matching
Match each item with a statement below.
- a lean operating system that can be used to troubleshoot problems when Windows refuses to start

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 10

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

Accepted Answer

A) True 
 B)False

Question 11

What is the Last Known Good Configuration?

Accepted Answer

Registry settings collectively called th

Question 12

What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?

Accepted Answer

A)  MBR program 
B)  Session Manager program 
C)  Windows Boot Loader 
D)  Windows Boot Manager 
A)  MBR program 
B)  Session Manager program 
C)  Windows Boot Loader 
D)  Windows Boot Manager

Question 13

Matching
Match each item with a statement below.
- a small Windows database structured the same as a registry file and contains configuration information about how Windows is started

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 14

What program is used to start the part of the Win32 subsystem that displays graphics?

Accepted Answer

A)  Winlogon.exe 
B)  Ntoskrnl.exe 
C)  Smss.exe 
D)  Lsass.exe 
A)  Winlogon.exe 
B)  Ntoskrnl.exe 
C)  Smss.exe 
D)  Lsass.exe

Question 15

Matching
Match each item with a statement below.
- A Windows 7/Vista command that repairs the boot sector of the system partition.

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 16

Matching
Match each item with a statement below.
- for a GPT hard drive, the bootable partition used to boot the OS and contains the boot manager program for the OS

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 17

You have received a "No boot device found" notification upon booting your system. What does this mean, and what can you do to troubleshoot it?

Accepted Answer

Startup UEFI/BIOS cannot communicate wit

Question 18

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

Accepted Answer

A)  Event Viewer 
B)  Boot Logging 
C)  Safe Mode with Networking 
D)  Windows Boot Manager 
A)  Event Viewer 
B)  Boot Logging 
C)  Safe Mode with Networking 
D)  Windows Boot Manager

Question 19

What command can be used to scan for Windows installations not stored in the BCD?

Accepted Answer

A)  bootrec /scanOS 
B)  bootrec /fixmbr 
C)  bootrec /fixboot 
D)  bcdedit 
A)  bootrec /scanOS 
B)  bootrec /fixmbr 
C)  bootrec /fixboot 
D)  bcdedit

Question 20

What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.)

Accepted Answer

A)  Activates the HAL 
B)  starts critical services 
C)  Loads system registry hive 
D)  Starts the Session Manager 
A)  Activates the HAL 
B)  starts critical services 
C)  Loads system registry hive 
D)  Starts the Session Manager

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

In order to remove any partition or volume information from a selected disk, what diskpart command should be used?

What command can be used to check for file system errors?

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

What is responsible for getting a system up and going and finding an OS to load?

What is the file name given to the Windows kernel?

What command that can be used to manage hard drives, partitions, and volumes?

Matching Match each item with a statement below. - registry settings and device drivers that were in effect when the computer was last logged into successfully

Matching Match each item with a statement below. - a lean operating system that can be used to troubleshoot problems when Windows refuses to start

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

What is the Last Known Good Configuration?

What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?

Matching Match each item with a statement below. - a small Windows database structured the same as a registry file and contains configuration information about how Windows is started

What program is used to start the part of the Win32 subsystem that displays graphics?

Matching Match each item with a statement below. - A Windows 7/Vista command that repairs the boot sector of the system partition.

Matching Match each item with a statement below. - for a GPT hard drive, the bootable partition used to boot the OS and contains the boot manager program for the OS

You have received a "No boot device found" notification upon booting your system. What does this mean, and what can you do to troubleshoot it?

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

What command can be used to scan for Windows installations not stored in the BCD?

What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.)

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters

Exam 13: Troubleshooting Windows Startup

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

In order to remove any partition or volume information from a selected disk, what diskpart command should be used?

What command can be used to check for file system errors?

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

What is responsible for getting a system up and going and finding an OS to load?

What is the file name given to the Windows kernel?

What command that can be used to manage hard drives, partitions, and volumes?

Matching Match each item with a statement below. - registry settings and device drivers that were in effect when the computer was last logged into successfully

Matching Match each item with a statement below. - a lean operating system that can be used to troubleshoot problems when Windows refuses to start

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

What is the Last Known Good Configuration?

What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?

Matching Match each item with a statement below. - a small Windows database structured the same as a registry file and contains configuration information about how Windows is started

What program is used to start the part of the Win32 subsystem that displays graphics?

Matching Match each item with a statement below. - A Windows 7/Vista command that repairs the boot sector of the system partition.

Matching Match each item with a statement below. - for a GPT hard drive, the bootable partition used to boot the OS and contains the boot manager program for the OS

You have received a "No boot device found" notification upon booting your system. What does this mean, and what can you do to troubleshoot it?

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

What command can be used to scan for Windows installations not stored in the BCD?

What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.)

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters