Question 1

Matching
Match each item with a statement below.
- the portion of an OS that relates to the user and to applications

Accepted Answer

A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL 
A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL

Question 2

Matching
Match each item with a statement below.
- can be set to launch a task or program at a future time, including at startup

Accepted Answer

A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL 
A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL

Question 3

Matching
Match each item with a statement below.
- A program that runs in the background and is called on by other programs to perform a background task

Accepted Answer

A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL 
A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL

Question 4

A custom view filter in Event Viewer can be saved to a file using what extension?

Accepted Answer

A)  .evf 
B)  .evlog 
C)  .evs 
D)   .evtx 
A)  .evf 
B)  .evlog 
C)  .evs 
D)   .evtx

Question 5

If a game or desktop publishing app that relies heavily on graphics is not performing well or giving errors, what command can you run to view DirectX information?

Accepted Answer

A)  dxtshoot.exe 
B)  gpudiag.exe 
C)  dxdiag.exe 
D)  video.exe 
A)  dxtshoot.exe 
B)  gpudiag.exe 
C)  dxdiag.exe 
D)  video.exe

Question 6

What Windows utility is used to control the Windows and third-party services installed on a system?

Accepted Answer

A)  Microsoft Management Console 
B)  Event Viewer 
C)  System Configuration Utility 
D)  Services console 
A)  Microsoft Management Console 
B)  Event Viewer 
C)  System Configuration Utility 
D)  Services console

Question 7

What Windows utility is particularly useful in identifying software and hardware bottlenecks, and provides the ability to monitor in real time?

Accepted Answer

A)  Event Viewer 
B)  Reliability Monitor 
C)  Performance Monitor 
D)  Resource Monitor 
A)  Event Viewer 
B)  Reliability Monitor 
C)  Performance Monitor 
D)  Resource Monitor

Question 8

When troubleshooting slow performance, how can you check for a history of problems?

Accepted Answer

Try to identify when the slow performanc

Question 9

Define process and thread.

Accepted Answer

A process is a program that is running u

Question 10

Using what utility allows you to build your own customized console windows?

Accepted Answer

A)  Microsoft Management Console 
B)  Microsoft Manager Console 
C)  Microsoft Management Components 
D)  Microsoft Manager Controls 
A)  Microsoft Management Console 
B)  Microsoft Manager Console 
C)  Microsoft Management Components 
D)  Microsoft Manager Controls

Question 11

Regarding the Performance Monitor utility, which statements are accurate? (Choose all that apply.)

Accepted Answer

A)  can monitor in real time 
B)  can save data in logs 
C)  keeps a log of errors 
D)  helps to identify bottlenecks 
A)  can monitor in real time 
B)  can save data in logs 
C)  keeps a log of errors 
D)  helps to identify bottlenecks

Question 12

Describe the Windows kernel, including its two main components.

Accepted Answer

The kernel, or core, of the OS is respon

Question 13

You do not have to be logged on as an administrator in order to use tools found in Computer Management.

Accepted Answer

A) True 
 B)False

Question 14

Matching
Match each item with a statement below.
- uses a flash drive or secure digital (SD) memory card to boost hard drive performance

Accepted Answer

A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL 
A)  Task Scheduler 
B)  Event Viewer 
C)  Windows ReadyBoost 
D)  Task Manager 
E)  Registry
F) kernel
G) shell
H) Computer Management
I) Service
J) HAL

Question 15

The Windows shell is responsible for interacting with hardware.

Accepted Answer

A) True 
 B)False

Question 16

Shell subsystems that have only a limited access to system information and can access hardware only through other OS services are operating in what mode?

Accepted Answer

A)  process mode 
B)  elevated privilege mode 
C)  user mode 
D)  kernel mode 
A)  process mode 
B)  elevated privilege mode 
C)  user mode 
D)  kernel mode

Question 17

What Windows utility can be used to find out what processes are launched at startup?

Accepted Answer

A)  Task Manager 
B)  Microsoft Management Console 
C)  System Configuration 
D)  Computer Management 
A)  Task Manager 
B)  Microsoft Management Console 
C)  System Configuration 
D)  Computer Management

Question 18

What task can't be performed by using Task Manager?

Accepted Answer

A)  end a process 
B)  end process tree 
C)  restart a process 
D)  start a process 
A)  end a process 
B)  end process tree 
C)  restart a process 
D)  start a process

Question 19

Describe the Windows shell.

Accepted Answer

A shell is the portion of an OS that rel

Question 20

Discuss the purpose of the priority level for CPU resources.

Accepted Answer

Each application running on your compute

Matching Match each item with a statement below. - the portion of an OS that relates to the user and to applications

Matching Match each item with a statement below. - can be set to launch a task or program at a future time, including at startup

Matching Match each item with a statement below. - A program that runs in the background and is called on by other programs to perform a background task

A custom view filter in Event Viewer can be saved to a file using what extension?

If a game or desktop publishing app that relies heavily on graphics is not performing well or giving errors, what command can you run to view DirectX information?

What Windows utility is used to control the Windows and third-party services installed on a system?

What Windows utility is particularly useful in identifying software and hardware bottlenecks, and provides the ability to monitor in real time?

When troubleshooting slow performance, how can you check for a history of problems?

Define process and thread.

Using what utility allows you to build your own customized console windows?

Regarding the Performance Monitor utility, which statements are accurate? (Choose all that apply.)

Describe the Windows kernel, including its two main components.

You do not have to be logged on as an administrator in order to use tools found in Computer Management.

Matching Match each item with a statement below. - uses a flash drive or secure digital (SD) memory card to boost hard drive performance

The Windows shell is responsible for interacting with hardware.

Shell subsystems that have only a limited access to system information and can access hardware only through other OS services are operating in what mode?

What Windows utility can be used to find out what processes are launched at startup?

What task can't be performed by using Task Manager?

Describe the Windows shell.

Discuss the purpose of the priority level for CPU resources.

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Supporting Customers and Troubleshooting Windows

Troubleshooting Windows Startup

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters

Exam 11: Optimizing Windows

Matching Match each item with a statement below. - the portion of an OS that relates to the user and to applications

Matching Match each item with a statement below. - can be set to launch a task or program at a future time, including at startup

Matching Match each item with a statement below. - A program that runs in the background and is called on by other programs to perform a background task

A custom view filter in Event Viewer can be saved to a file using what extension?

If a game or desktop publishing app that relies heavily on graphics is not performing well or giving errors, what command can you run to view DirectX information?

What Windows utility is used to control the Windows and third-party services installed on a system?

What Windows utility is particularly useful in identifying software and hardware bottlenecks, and provides the ability to monitor in real time?

When troubleshooting slow performance, how can you check for a history of problems?

Define process and thread.

Using what utility allows you to build your own customized console windows?

Regarding the Performance Monitor utility, which statements are accurate? (Choose all that apply.)

Describe the Windows kernel, including its two main components.

You do not have to be logged on as an administrator in order to use tools found in Computer Management.

Matching Match each item with a statement below. - uses a flash drive or secure digital (SD) memory card to boost hard drive performance

The Windows shell is responsible for interacting with hardware.

Shell subsystems that have only a limited access to system information and can access hardware only through other OS services are operating in what mode?

What Windows utility can be used to find out what processes are launched at startup?

What task can't be performed by using Task Manager?

Describe the Windows shell.

Discuss the purpose of the priority level for CPU resources.

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Supporting Customers and Troubleshooting Windows

Troubleshooting Windows Startup

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters