Exam 12: Communication and Collaboration in Professional Nursing Practice

A 4-year-old child is going to have an abdominal x-ray examination.The child asks,"Why do they have to do this? Will it hurt?" Which of the following is the most appropriate response by the nurse?

Which behaviors help patients develop trust in the nurse?

A nurse is irrigating pressure ulcers on a patient's coccyx.When the patient asks how they are healing,the nurse grimaces and says,"Oh,they're doing just fine." This is

The patient says to the nurse,"The staff treats me like I'm a child.Everyone tells me what to do.No one ever asks my opinion.After all,it is my body." Which response by the nurse indicates active listening?

A new mother says,"My baby is being kept in the nursery.I'm really worried about him.I'm also worried that the separation will interfere with breastfeeding." The most appropriate response by the nurse is,

A nurse comments in private about a patient: "That lady with six kids is pregnant again! It makes me sick to see these people on welfare taking away from our tax dollars.I don't know how she can continue to do this." The best response by a nurse peer is to

One of the most important outcomes of the orientation phase of the nurse-patient relationship is the development of mutual

A patient is being discharged from the hospital.Which statement by the nurse is appropriate for the termination phase of the nurse-patient relationship?

A newly diagnosed diabetic patient states "I have very definite likes and dislikes when it comes to food.Am I going to have to eat only certain foods,or will I have some choice?" The nurse responds,"Why don't you give me a list of your likes and dislikes? I will consult with the dietitian about how to include your preferences and still come up with a good diet for you." What phase of the nurse-patient relationship is this?

Which of the following is an effective way to maintain safe professional boundaries?

When should the preparation for the termination phase of the nurse-patient relationship begin?

Collaboration in health care settings involves

Which of the following are examples of open-ended questions?

Using simple,clear words to explain the details of a colonoscopy procedure shows sensitivity to which successful communication criterion?

Which of the following suggests that a successful contract has been established between the nurse and patient in the orientation phase of the nurse-patient relationship?

Which behaviors foster active listening?

Using Hagerty and Patusky's theory of human relatedness (2003),the nurse-patient relationship has been reconceptualized by approaching

Which of the following examples illustrates the nurse's failure to use flexibility effectively in professional communication?

Collaboration among health care professionals most importantly results in

The nurse plans to teach a patient about the care of her mastectomy site.The nurse finds the patient crying.The best response by the nurse is,