Question 1

A heuristic can simplify the decision-making process.

Accepted Answer

A) True 
 B)False

Question 2

Decisions, Decisions (Scenario)
Sondra needed help. Her insurance company's rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently used or purchase an entirely new system? Sondra was confused and needed help in making the correct decision.
-Sondra has decided to collect information about the features the company needs for its system.Which stage of the decision-making process is she carrying out?

Accepted Answer

A) identify alternative solutions 
B) identify decision criteria 
C) evaluate her decision's effectiveness 
D) allocate weights to the criteria 
A) identify alternative solutions 
B) identify decision criteria 
C) evaluate her decision's effectiveness 
D) allocate weights to the criteria

Question 3

Compared to fully rational decision making, what is a major advantage of intuitive decision making?

Accepted Answer

A) total reliability 
B) fully quantified 
C) thoroughness 
D) speed 
A) total reliability 
B) fully quantified 
C) thoroughness 
D) speed

Question 4

Because heuristics simplify the decision-making process, they are unlikely to lead to errors.

Accepted Answer

A) True 
 B)False

Question 5

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to ________.

Accepted Answer

A) errors and biases 
B) consistently better decisions 
C) more imaginative decisions 
D) decisions that more directly solve problems 
A) errors and biases 
B) consistently better decisions 
C) more imaginative decisions 
D) decisions that more directly solve problems

Question 6

Which of the following tends to impede a person's creativity?

Accepted Answer

A) providing time and resources 
B) clearly defined goals 
C) being watched while you work 
D) internal motivation 
A) providing time and resources 
B) clearly defined goals 
C) being watched while you work 
D) internal motivation

Question 7

Top managers in an organization tend to ________.

Accepted Answer

A) make programmed decisions 
B) solve structured problems 
C) make nonprogrammed decisions 
D) solve well-defined problems 
A) make programmed decisions 
B) solve structured problems 
C) make nonprogrammed decisions 
D) solve well-defined problems

Question 8

Identifying the wrong problem is just as much a failure for a manager as identifying the right problem and failing to solve it.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an example of a structured problem?

Accepted Answer

A) designing a new MP3 player 
B) hiring a lawyer 
C) deciding shipping options for a vacuum cleaner 
D) drafting a quarterback for a pro football team 
A) designing a new MP3 player 
B) hiring a lawyer 
C) deciding shipping options for a vacuum cleaner 
D) drafting a quarterback for a pro football team

Question 10

In a short essay, describe how nominal group technique can help avoid groupthink and enhance creativity in group decision making.

Accepted Answer

Nominal group technique helps groups arr

Question 11

Which of the following is NOT allowed in a brainstorming session?

Accepted Answer

A) clear definition of the problem 
B) criticism or dismissal of poor ideas 
C) large number of alternatives 
D) recording of all alternatives 
A) clear definition of the problem 
B) criticism or dismissal of poor ideas 
C) large number of alternatives 
D) recording of all alternatives

Question 12

Decision making begins with ________.

Accepted Answer

A) selecting alternatives 
B) identifying decision criteria 
C) identifying a problem 
D) eliminating false alternatives 
A) selecting alternatives 
B) identifying decision criteria 
C) identifying a problem 
D) eliminating false alternatives

Question 13

A rational decision will never fail to provide the best and most successful solution to a problem.

Accepted Answer

A) True 
 B)False

Question 14

A drawback of group decision making is groupthink.

Accepted Answer

A) True 
 B)False

Question 15

A highway speed limit is an example of a policy.

Accepted Answer

A) True 
 B)False

Question 16

Neural networks differ from expert systems in that they can ________.

Accepted Answer

A) draw conclusions from data 
B) ask questions to the decision maker 
C) perform sophisticated calculations 
D) learn from experience 
A) draw conclusions from data 
B) ask questions to the decision maker 
C) perform sophisticated calculations 
D) learn from experience

Question 17

In a condition of certainty, ________.

Accepted Answer

A) most outcomes are known 
B) the decision is already made 
C) all outcomes of all alternatives are known 
D) some alternatives are not known 
A) most outcomes are known 
B) the decision is already made 
C) all outcomes of all alternatives are known 
D) some alternatives are not known

Question 18

Programmed decisions tend to be routine.

Accepted Answer

A) True 
 B)False

Question 19

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Accepted Answer

A) seasonal 
B) risk 
C) uncertainty 
D) certainty 
A) seasonal 
B) risk 
C) uncertainty 
D) certainty

Question 20

Group decision making typically increases the legitimacy of a decision because the decision was made ________.

Accepted Answer

A) over a long period of time 
B) democratically 
C) by experts 
D) primarily by the group leader 
A) over a long period of time 
B) democratically 
C) by experts 
D) primarily by the group leader

A heuristic can simplify the decision-making process.

Compared to fully rational decision making, what is a major advantage of intuitive decision making?

Because heuristics simplify the decision-making process, they are unlikely to lead to errors.

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to ________.

Which of the following tends to impede a person's creativity?

Top managers in an organization tend to ________.

Identifying the wrong problem is just as much a failure for a manager as identifying the right problem and failing to solve it.

Which of the following is an example of a structured problem?

In a short essay, describe how nominal group technique can help avoid groupthink and enhance creativity in group decision making.

Which of the following is NOT allowed in a brainstorming session?

Decision making begins with ________.

A rational decision will never fail to provide the best and most successful solution to a problem.

A drawback of group decision making is groupthink.

A highway speed limit is an example of a policy.

Neural networks differ from expert systems in that they can ________.

In a condition of certainty, ________.

Programmed decisions tend to be routine.

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Group decision making typically increases the legitimacy of a decision because the decision was made ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 4: Foundations of Decision Making

A heuristic can simplify the decision-making process.

Compared to fully rational decision making, what is a major advantage of intuitive decision making?

Because heuristics simplify the decision-making process, they are unlikely to lead to errors.

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to ________.

Which of the following tends to impede a person's creativity?

Top managers in an organization tend to ________.

Identifying the wrong problem is just as much a failure for a manager as identifying the right problem and failing to solve it.

Which of the following is an example of a structured problem?

In a short essay, describe how nominal group technique can help avoid groupthink and enhance creativity in group decision making.

Which of the following is NOT allowed in a brainstorming session?

Decision making begins with ________.

A rational decision will never fail to provide the best and most successful solution to a problem.

A drawback of group decision making is groupthink.

A highway speed limit is an example of a policy.

Neural networks differ from expert systems in that they can ________.

In a condition of certainty, ________.

Programmed decisions tend to be routine.

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Group decision making typically increases the legitimacy of a decision because the decision was made ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters