Exam 10: Understanding Groups and Managing Work Teams

These are the Big Five personality traits that seem to have the greatest influence on team performance.

Problem-solving teams usually ________.

In a brief essay, discuss how managers can use selection to shape team behavior.

In a short essay, describe the characteristics of cross-functional teams.

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

Asch's findings show that ________ cultures tend to be more conformist than North American cultures.

Small groups appear to perform better when it comes to ________.

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

A major benefit of global teams is ________.

A problem-solving team is likely not to have a supervising manager to oversee it.

The behaviors required for successful team performance cannot be gained through training.

In a short essay, discuss how social loafing can affect a team and how it can be combatted.

Collectivist societies tend to have an enormous problem with social loafing.

High cohesiveness always results in a productivity increase.

Work teams and groups are the same thing.

Permanent work groups are not likely to go through this stage.

In a brief essay, discuss how managers can use rewards to shape team behavior.

Status incongruence can be upsetting to employees because it sends a signal that organizational accomplishments ________.

High levels of conflict ________.

Many managers in today's business world have restructured work ________.